Wasnt the Grand Plaza that's for sure!
Posted Mar 19, 2017
we always use Expedia to Book all our trips, all fees are always disclosed and paid in advance. When I arrived at the TradeWinds Island Grand to check in I was emediately asked for my credit card this is normal to check in, then was hit with an additional "$50.00 resort fee" just so we could use the amenities and parking, apearently the cable , Pools, and parking arent included in your hotel stay without additional monies.
when asked if I would leave an open card on file , I have declined and prefered to purchase as needed. At that exact moment my room was changed " she said we have upgraded you to rm 1504"
couldnt sleep all night long due to barking dogs next to us, our view was a dumpster court yard with hotel staff smoking on breaks
Im glad I only stayed 1 day and was deeply disappointed with the entire experience, every time we stay at the Grand Plaza next store we often viewed the "tradewinds" as a viable opotion. Im not even sure if they served breakfast or not. Communication was horrible and my upgraded Rm was a downgrade as punishment for not leaving an open card on file.