Ratings based on 319 Verified Reviews

4.3 out of 5
93% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Would not go there again

Posted Nov 1, 2016 on Hotels
Staff was very unfriendly!!!!
4 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Posted Oct 13, 2016
Location: close to Hermitage, small shops and canals! Lovely Park 1/2 block away!
clean ! nice view! Lovely restaurant on 9th Floor!
4 out of 5
by A verified traveler

Posted Sep 26, 2016 on Hotels
The mattress was too soft for me. The breakfest could be better.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 5, 2016
I was pleasantly surprised to see such a nice hotel in Russia! Great location! Great service! Absolutely loved it!
5 out of 5
Recommended
for Everyone
by A verified traveler from Israel

Great hotel

Posted Jul 5, 2016
Stayed for 3 nights. Great location, great hotel, love the staff.
4 out of 5
Recommended
for Everyone
by A verified traveler

This hotel is conveniently located.

Posted May 26, 2016
I will not be using your services in the future since you choose to pay your CEO more than any other company. This excess should be used to reward all your staff and reduce prices to the public
4 out of 5
by Maksim

This traveler left a rating score only Posted Apr 11, 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel,great location

Posted Dec 8, 2015
Pros: Hotel in very good condition. Clean .
Cons: It was no drinking water in swimming pool area. I was very thirsty.
Location: subway is near. And center of the city. 10-15 min walking distance
We check in very easy. The staff was very friendly.
3 out of 5
by A verified traveler from N

Dissatisfied

Posted Nov 10, 2015
Wifi in the room was pretty bad and our floor/room smelled like cigarette smoke. Some of the employees were rude (especially in the 9th floor restaurant). No one in the hotel could recommend us a good restaurant to eat at. When we asked the concierge to order us a taxi they wanted 1800 rubles, so we called our own taxi and payed only 660 rubles. Dissatisfied.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

nice business and touristic hotel for short visit

Posted Sep 22, 2015
comfortable one night stay, good service and hotel conditions