Exterior

Reviews of Country Inn & Suites by Radisson, St. Petersburg - Clearwater, FL

3 out of 5

Reviews

7.4

Good

Rating 10 - Excellent. 348 out of 1003 reviews" "
Rating 8 - Good. 288 out of 1003 reviews" "
Rating 6 - Okay. 147 out of 1003 reviews" "
Rating 4 - Poor. 93 out of 1003 reviews" "
Rating 2 - Terrible. 127 out of 1003 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

NATHAN

Liked: Staff & service
Disliked: Property conditions & facilities
Okay
Stayed 1 night in Apr 2024
Response from Kunj P on Apr 16, 2024
Thank you for your feedback !!

8/10 Good

William

Liked: Staff & service, property conditions & facilities
Elevator!
Stayed 1 night in Apr 2024
Response from Kunj P on Apr 16, 2024
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations.

4/10 Poor

katherine

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
we left a note not to be disturbed. someone was evidently in our room when we returned as toilet had been used and was very dirty. I talked to front desk and manager was unavailable.
Stayed 4 nights in Mar 2024
Response from Kunj P on Apr 16, 2024
Thank you for taking the time to write your review. The Country Inn & Suites St. Petersburg - Clearwater, FL and the Radisson Hotel Group will work diligently to ensure any situation is fully investigated. We appreciate you bringing this matter to our attention.

8/10 Good

Terris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My kids loved it and the options that were close! Only issue we had was our room door worked when it wanted to.
Stayed 2 nights in Mar 2024
Response from Kunj P on Mar 28, 2024
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay.

8/10 Good

Darek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet should be better. For the price we paying hotel should supply a bottle of water every day.
Stayed 4 nights in Mar 2024
Response from Kunj P on Mar 28, 2024
We are sorry to hear that you were not satisfied with the “Be Our Guest” Breakfast. We work hard to ensure fresh food is provided and that each item is available for all of our guests. Your review gives us the opportunity to correct any deficiencies we may have in our service. We hope you will give us another chance if you are in the area again.

8/10 Good

Sonia

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024
Response from Kunj P on Mar 28, 2024
Thank you for your feedback and for taking the time to write about your experience. We are thrilled to see that you enjoyed your time at the hotel! We look forward to your next stay.

10/10 Excellent

Jack

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole place was clean, staff was very friendly, the complimentary breakfast was delicious. Room was the perfect size for the family. Our daughter enjoyed the pool. We'll definitely stay here again!
Stayed 3 nights in Mar 2024
Response from Kunj P on Mar 25, 2024
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay.

2/10 Terrible

Morgan

Stayed 1 night in Mar 2024
Response from Kunj P on Apr 16, 2024
We apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receiving our best service. We appreciate you bringing this matter to our attention, and hope for another opportunity to exceed your expectations in the future.

2/10 Terrible

Katy

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty unsafe and unresponsive
Response from Kunj P on Mar 22, 2024
Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will review the conditions of your room with our housekeeping staff to ensure all guest rooms are up to Country Inns & Suites by Radisson standards.

2/10 Terrible

Brian

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible
Stayed 1 night in Mar 2024
Response from Kunj P on Mar 19, 2024
Thank you for taking the time to write your review. The Country Inn & Suites St. Petersburg - Clearwater, FL and the Radisson Hotel Group will work diligently to ensure any situation is fully investigated. We appreciate you bringing this matter to our attention.

6/10 Okay

Mary Ellen

I was a bit disappointed with the musty smell in my room.
Stayed 1 night in Mar 2024
Response from Kunj P on Mar 18, 2024
Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will review the conditions of your room with our housekeeping staff to ensure all guest rooms are up to Country Inns & Suites by Radisson standards.

10/10 Excellent

Madison

Stayed 5 nights in Mar 2024
Response from Kunj P on Apr 16, 2024
Thank you for rating us five out of five !!

10/10 Excellent

Gloria

Traveled with family
Liked: Cleanliness, staff & service
Service is great, hotel is a little outdated so I believe is kind of pricey. It seems to me that for an average hotel $331 per night is too much.
Stayed 2 nights in Mar 2024
Response from Kunj P on Mar 12, 2024
Thank you for your feedback and for taking the time to write about your experience. We are thrilled to see that you enjoyed your time at the hotel! We look forward to your next stay.

6/10 Okay

Lisa

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Air conditioning did not work well. Washer did not work, had to restart our load in another machine.
Stayed 3 nights in Mar 2024
Response from Kunj P on Mar 6, 2024
Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will review the conditions of your room with our housekeeping staff to ensure all guest rooms are up to Country Inns & Suites by Radisson standards.

6/10 Okay

Barbie

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from Kunj P on Mar 6, 2024
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay.

2/10 Terrible

Dana

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The reviews are too kind for this property. I checked in but the hotel smelled extremely smoky as soon as you walked in and the rooms smelled horribly of mildew. I felt sick within 30 minutes of being there. Rich was kind and helped with my request to change rooms, however the additional room he had also smelled and the bathtub faucet was leaking. His solution to my problem was that he could spray “smoke out” in my room. You can tell this was a run down hotel that got a “facelift” with a fresh coat of paint and updated bathrooms. It was not very clean and was extremely stinky. He could not offer me a refund and it was so bad that I left anyway. I only stayed for about 30-45 mins. I stopped at a gas station to grab a water on the way to find another hotel and when I got back in the car it smelled terribly of smoke and mildew from just that short amount of time. I had to shower and put my clothes in plastic bag to get rid of smell. I picked this hotel as it was close to my conference and was just for one night. I do not recommend. Find another place!
Stayed 1 night in Mar 2024
Response from Kunj P on Mar 4, 2024
Thank you for taking the time to write your review. The Country Inn & Suites St. Petersburg - Clearwater, FL and the Radisson Hotel Group will work diligently to ensure any situation is fully investigated. We appreciate you bringing this matter to our attention.

10/10 Excellent

Thomas, Blanchard

Stayed 1 night in Feb 2024
Response from Kunj P on Mar 21, 2024
We are thrilled to see that you enjoyed your time at the hotel! We look forward to your next stay.

10/10 Excellent

Joe

Traveled with partner
Large clean room. Very quiet.
Stayed 2 nights in Feb 2024
Response from Kunj P on Feb 27, 2024
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay.

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Kunj P on Feb 27, 2024
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay.

8/10 Good

Carla

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was convenient for visiting Tropicana Field. Friendly staff. Quick check-in and check-out process. Rooms could use some updating. Due to the carpet in the rooms there is a musty smell. Otherwise clean. Close to plenty of chain dining options, movie theater, and shopping.
Stayed 1 night in Feb 2024
Response from Kunj P on Feb 26, 2024
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations.

10/10 Excellent

Elise

Liked: Cleanliness, staff & service, property conditions & facilities
Jj
Stayed 1 night in Feb 2024
Response from Kunj P on Feb 26, 2024
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Kunj P on Feb 20, 2024
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay.

10/10 Excellent

Jon

Stayed 1 night in Feb 2024
Response from Kunj P on Mar 21, 2024
We are thrilled to see that you enjoyed your time at the hotel! We look forward to your next stay.

10/10 Excellent

Mandy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our check in was smooth and quick and the room was clean and great for our need.
Stayed 1 night in Feb 2024
Response from Kunj P on Feb 12, 2024
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay.

10/10 Excellent

Aurea

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very nice and very helpful
Stayed 1 night in Feb 2024
Response from Kunj P on Feb 12, 2024
Thank you for your feedback and for taking the time to write about your experience. We are thrilled to see that you enjoyed your time at the hotel! We look forward to your next stay.

10/10 Excellent

Arnita

Traveled with partner
Liked: Property conditions & facilities
I came for rest and relaxation….
Stayed 1 night in Feb 2024
Response from Kunj P on Feb 12, 2024
Thank you for your feedback and for taking the time to write about your experience. We are thrilled to see that you enjoyed your time at the hotel! We look forward to your next stay.

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My spouse and I celebrated our 14th wedding anniversary and it was Awesome. The breakfast was good. Thank you to all. It was a great experience. Continued success.
Stayed 1 night in Jan 2024
Response from Kunj P on Feb 5, 2024
Thank you for your feedback and for taking the time to write about your experience. We are thrilled to see that you enjoyed your time at the hotel! We look forward to your next stay.

8/10 Good

derick

Liked: Staff & service
Stayed 2 nights in Jan 2024
Response from Kunj P on Jan 30, 2024
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay.

10/10 Excellent

Angie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, bed was comfortable. Would stay there again
Stayed 1 night in Jan 2024
Response from Kunj P on Jan 29, 2024
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay.

6/10 Okay

Shawnta

Traveled with family
Disliked: Property conditions & facilities
The bathroom could’ve been cleaner and bedding definitely needs to be replaced. There were no sheets in my room for the sofa bed and when asked there weren’t any available. This is my last stay at any country inn property. Three times won’t be a charm for me.
Stayed 1 night in Jan 2024
Response from Kunj P on Jan 29, 2024
Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will review the conditions of your room with our housekeeping staff to ensure all guest rooms are up to Country Inns & Suites by Radisson standards.

10/10 Excellent

Kelvin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rich was amazing, friendly, accommodating, and informative. Nick was also great! We enjoyed our stay!
Stayed 5 nights in Jan 2024
Response from Kunj P on Jan 29, 2024
Thank you for your feedback and for taking the time to write about your experience. We are thrilled to see that you enjoyed your time at the hotel! We look forward to your next stay.

8/10 Good

Kyung

Disliked: Cleanliness, amenities
Stayed 4 nights in Jan 2024
Response from Kunj P on Mar 20, 2024
Thank you for rating us four out of five.

10/10 Excellent

Adrian

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The clerk was very nice and helpful.
Stayed 1 night in Jan 2024
Response from Kunj P on Jan 23, 2024
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay.

10/10 Excellent

Kevin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet nice
Quiet ..nice
Stayed 1 night in Jan 2024
Response from Kunj P on Jan 23, 2024
Thank you for your feedback and for taking the time to write about your experience. We are thrilled to see that you enjoyed your time at the hotel! We look forward to your next stay.

10/10 Excellent

Sandra

Traveled with family
Stayed 4 nights in Jan 2024
Response from Kunj P on Jan 23, 2024
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay.

10/10 Excellent

Russell

Stayed 2 nights in Jan 2024
Response from Kunj P on Jan 23, 2024
Thank you for rating us five out of five.

10/10 Excellent

Tiffanie

Liked: Cleanliness, property conditions & facilities, room comfort
My only complaint is the $300 deposit that I didn't know about until after I booked and paid for the non-refundable room.
Stayed 1 night in Jan 2024
Response from Kunj P on Jan 19, 2024
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay.

4/10 Poor

Nytarsha

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Kunj P on Jan 19, 2024
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay.

6/10 Okay

Yevgeny

Business traveler
Disliked: Cleanliness
Stayed 2 nights in Jan 2024
Response from Kunj P on Jan 19, 2024
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay.

6/10 Okay

Nha

Stayed 1 night in Jan 2024
Response from Kunj P on Jan 15, 2024
On behalf of our entire staff at Country Inns & Suites we thank you for your business and hope to see you again when your travels bring you back to the area!

10/10 Excellent

Ron

Stayed 1 night in Jan 2024
Response from Kunj P on Jan 15, 2024
We are delighted to read that you enjoyed your stay with us. We look forward to your next stay.

8/10 Good

Shirley

Traveled with family
Liked: Cleanliness, staff & service
Mattresses need updated. Also a 300 dollar hold is a bit much. Breakfast items were pretty stale, dried out
Stayed 1 night in Jan 2024
Response from Kunj P on Jan 8, 2024
Thank you for your feedback and for taking the time to write about your experience. We are thrilled to see that you enjoyed your time at the hotel! We look forward to your next stay.

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, reasonable price
The trip purpose was to visit and care for a family member in the hospital. The hotel provided a safe and convenient location at a reasonable price. All desk staff were incredibly helpful as I extended the stay again and again to adjust. Hira and the others were great! The breakfast was intentionally designed with healthy options, including a fresh omelette. I would stay here again.
Stayed 3 nights in Jan 2024
Response from Kunj P on Jan 8, 2024
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay.

10/10 Excellent

THOMAS

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Kunj P on Jan 8, 2024
Thank you for your feedback and for taking the time to write about your experience. We are thrilled to see that you enjoyed your time at the hotel! We look forward to your next stay.

8/10 Good

Olga

Traveled with family and small children, Traveled with family
Overall, it was a really good stay. The rooms may be old in some places but are taken good care of. The breakfast was excellent - lots of choices and variety during the two days we stayed in.
Stayed 2 nights in Dec 2023
Response from Kunj P on Jan 8, 2024
Thank you for your feedback and for taking the time to write about your experience. We are thrilled to see that you enjoyed your time at the hotel! We look forward to your next stay.

10/10 Excellent

Leticia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Kunj P on Jan 8, 2024
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay.

2/10 Terrible

Annabel

Stayed 2 nights in Dec 2023
Response from Kunj P on Jan 5, 2024
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay.

2/10 Terrible

Elizabeth

Disliked: Staff & service, amenities, property conditions & facilities
The elevator was out of service, not a completed breakfast the juice machine were out of service on the OJ, no hit water to drink tea, when the water came was weird looking. Couldn’t sleep because of the next room noise.
Stayed 1 night in Dec 2023
Response from Kunj P on Jan 5, 2024
Thank you for taking the time to write your review. The Country Inn & Suites St. Petersburg - Clearwater, FL and the Radisson Hotel Group will work diligently to ensure any situation is fully investigated. We appreciate you bringing this matter to our attention.

10/10 Excellent

Dawn

Stayed 6 nights in Dec 2023
Response from Kunj P on Jan 19, 2024
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay.

10/10 Excellent

Lavonne

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an excellent staff and nice.hot.breakfast buffet every day
Stayed 7 nights in Dec 2023
Response from Kunj P on Jan 2, 2024
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay.