Ratings based on 100 Verified Reviews

4.1 out of 5
77% of guests recommend
4.5 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 15, 2016 on Orbitz
Pros: Location, breakfast, bed
Cons: Swimming pool is available for free only in the morning (till 10 am)
Location: Nice Chinese restaurant "China town" justcouple of blocks away. In general location is great!
Nice hotel in the center of original S-Petersburg. I would recommend. Nevsky prospect just in five-seen minutes walking,
2 out of 5
by A verified traveler

Overpriced

Posted Sep 7, 2015 on Hotels
Most of the staff do not speak english and the rooms are very small. Service is not that great. There are bars outside of the hotel and I saw couple of fights.
3 out of 5
by A verified traveler from florida

Not recommend

Posted Sep 3, 2015
Not well situated for main attractions, staff extremelly bad with americans, waiter will not come to table until you stand up go to the bar an complain, never a 4 star service. Much better options.
5 out of 5
by Eszter

This traveler left a rating score only Posted Sep 3, 2015 on Hotels
4 out of 5
by K from London

easy and convenient

Posted Aug 19, 2015 on Hotels
location was good about 10 minutes walk to the center, very near the public transport, it is an old fashion hotel, nice breakfast.
5 out of 5
by Igor from London

St Peterburg trip

Posted Jul 6, 2015 on Hotels
Good
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Feb 26, 2015 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from Johannesburg South Africa

St Petersburg for Valentine's Day

Posted Feb 17, 2015
Went to St Petersburg for Valentine's Day, glad I chose Grand emerald hotel. Nice location, friendly staff. Only 2 things that was not perfect was the bed was not like other 5star hotels (had better in 3 star hotels) and the functions in restaurant was really loud.
5 out of 5
by Igor from London

Emerald hotel

Posted Jun 22, 2014 on Hotels
Superb
4 out of 5
Recommended
for Everyone
by jay from moscow

Quite good.

Posted Jun 16, 2014
Cons: international TV
good location to city centre, very quite in the night , very kindness of hotel staff