Ratings based on 785 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Location is the only good thingPosted Mar 19, 2018
The room smelled like mildew and the shower was full of mold and mildew. You could hear the elevators running all night long.
by A verified traveler from Sarasota, FL
DisappointedPosted Mar 4, 2018
For $300 a night the tub/shower should drain properly and not back up with water, the pillow cases should not have stains on them and I shouldn’t have to park in an off site garage (5th floor and above only) walk to the hotel and pay $15 a night. Wondering if it’s bc I booked through Expedia. Very disappointing Hilton!
for Everyoneby A verified traveler from orlando
Nice but noisyPosted Mar 2, 2018
Upon check in the woman at the front desk was great! The hotel lobby was nicely renovated and the Starbucks and hotel restaurant were good choices for breakfast. My only issue was the noise in the hallways. Throughout the night we heard every person coming and going. They sounded as if they were in our room with us. Could also use queen beds as a standard instead of doubles and more pillows than one per person without having to request extras, although with the size of the beds there really wasn’t room for them.
for Everyoneby A verified traveler from boston
Posted Feb 26, 2018
Good beds. Good staff. Good location. Bar food wonderful. Ditto breakfast.
for Everyoneby A verified traveler from colorado
Nice hotel close to the beachPosted Feb 8, 2018
Good location, friendly staff. The hotel bartender gave us good places to go eat.
for Everyoneby A verified traveler
Posted Feb 5, 2018
Very good experience. They were awesome at the check in counter
for Everyoneby A verified traveler
Perfect for Festivals at Vinoy ParkPosted Jan 15, 2018
Pros: Close to Vinoy Park and Sunshine Music Fest
Cons: Cleanliness of the room. Head board above the bed had stains on it. Ceiling at the room entrance had paint chipping and flaking.
Location: Lots of great dinning near bye. Lots of things to do, perfect location
We needed a place for the Sunshine Music Festival and got a suite for the weekend
for Everyoneby A verified traveler from missouri
Great stayPosted Jan 14, 2018
The only bad thing was having to pay for parking and my room was by the elevators which made for a constant noise but honestly the good outweighs the bad! I'll be back for sure. Beautiful hotel!!!!! Lobby is stunning and so many places to sit and meet with others or work. Great location!! Close to everything. The staff was courteous and helpful.
for Everyoneby A verified traveler from Naples FL
Nice HotelPosted Jan 11, 2018
Pros: The location was close to the beach, shopping and restaurants.
Cons: To not charge paying guests parking.
Location: Pier, restaurants, shopping.
The entire stay was very comfortable. We were vacationing as a family and felt the room and facilities were top notch!
by A verified traveler from miami
Check in room not readyPosted Jan 6, 2018
Check in was @ 4, I arrived @ 3:30. I was told my room was not ready, which was ok I was early, I was told they would call me when room was ready. Went around town to waste time. @ 4:45 I called as I hadn’t received a call, and was told my room still wasn’t ready. I proceeded back to the hotel and spoke to clerk and requested to speak to a manager, all a while I see other people getting checked in and given room keys. No excuses given other than my room was not ready. I finally got my room @ 5:45, manager never came to speak to me. Very disappointed with this hotel staff. It was although very pretty, very good location. Beds were not very comfortable, nor were the pillows, bathroom was very small, mirror was all chipped. For the price not worth it.