We would not stay there again
Posted Jul 21, 2010
Oh my. My husband & I were quite surprised & disappointed with our experience at the Hotel Dostoevsky. The front desk person was relatively friendly, but the room was (similar to other reviews that i read on expedia, but did not really believe...) more of a 2 star hotel quality. The "mini-bar" was just an empty refrigerator, the room was super small, even in european terms, it was incredibly hot with no airconditioning, they advertised 24-hour room service, but there was no room service menu in the room and when we asked for one they couldn't give us one (so we assumed that it probably didn't really exist), the concierge was a disheveled, sleepy, angry man who refused to give me a map and just kept saying "no english" over & over again, so i went to the front desk man, who also said they don't have maps, but i just stood there and kept asking, and then he finally walked over to the sloppy sleepy concierge man, they exchanged words and then finally gave him a map for me. The whole St. Petersburg experience was odd with this hotel. It was centrally located which was nice, but we definitely would have paid a LOT more for a real 4 star hotel if it was higher quality and service.