Ratings based on 96 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
93% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Helsinki

Hotel agréable et bien situé en centre ville.

Posted Oct 19, 2016
Bon hôtel, propre, confortable, bien équipé, au calme et proche du centre ville. Personnel très agréable et serviable. Bon rapport qualité/prix. Points négatifs: petit déjeuner décevant, pas assez de tables et 3 ème étage sans ascenseur.
3 out of 5
by A verified traveler

Localisation parfait

Posted Sep 6, 2016
Le principal atout de cet hôtel est sa localisation, proche de tout. Par contre l'hôtel est au 4 ème étage sans ascenceur. C'est son principal défaut.
Comment from Hotel Management
Sep 11, 2016 by Kristina Ozhelskaya Hotel Manager , Hotel Management
Thank you for choosing the hotel "Grifon" in St. Petersburg and your candid comments. We hope your recommendations will help to another travellers to make the right choice. Faithfully yours, Kristina Ozhelskaya Hotel Manager
4 out of 5
by A verified traveler from Nürnberg, Bayern

Geniale Lage, sehr nettes Team

Posted Aug 27, 2016
Erstklassiges Preis/Leistungsverhältnis, jederzeit gerne wieder
Comment from Hotel Management
Sep 11, 2016 by Kristina Ozhelskaya Hotel Manager , Hotel Management
Thank you for choosing the hotel "Grifon" in St. Petersburg and your candid comments. We hope to see you again! Faithfully yours, Kristina Ozhelskaya Hotel Manager
4 out of 5
by Elena from Пушкино

Хороший отель, но имеет определенную специфику.

Posted Aug 22, 2016 on Hotels
Отель понравился, но отсутствие лифта оказалось очень существенным недостатком. Для людей в возрасте (именно к этой категории я себя отношу) это может стать большой проблемой. Очень удобно, что завтрак в отеле продолжается до 12 часов. В номерах бесплатный wi-fi, проблем с ним не было, скорость нормальная, правда, видео не смотрели. Хорошая уборка. Несколько странно, что полотенца меняют раз в три дня. Бронировали номер комфорт. Чем именно этот номер заслужил такую категорию, не поняли. Хороший вид из окна , размер номера и наличие дивана?
Comment from Hotel Management
Sep 11, 2016 by General Manager, Hotel Management
Уважаемый гость, благодарим за проживание в нашем отеле и за ваш отзыв с хорошей оценкой нашего сервиса. Номера категории "комфорт" отличаются большей площадью, видом на канал и наличием дивана, как вы верно заметили. Что касается отсутствия лифта - информация об этом указана во всех источниках. К сожалению, здание отеля историческое, и устройство лифта в нем невозможно. Приносим извинения за доставленные неудобства. С уважением, Ожельская Кристина Управляющий
4 out of 5
by Francois from Paris

Simple et familial. À recommander

Posted Aug 6, 2016 on Hotels
Hôtel bien situé à proximité de la perpective Nevski . Personnel aimable et compétent . Petit-déjeuner familial et simple . Bon rapport qualité-prix. À recommander (même si il n'y a pas d'ascenseur et que l'hotel est situé au 4ème et 5ème étage) . Juste un bémol au niveau du réglage de la climatisation et du wifi payant pour une connexion plus rapide.
3 out of 5
by A verified traveler from new york

great location, but extra surprising fees

Posted Aug 1, 2016
Pros: place
Cons: mention all the conditions so that those who stay know where they are going and are not surprised. also mention it is a walk up and not accessible
Location: Hermitage and city tours, as well as tours to historic places nearby
I have booked the hotel for 2 adults and 2 kids and once there, they told me that i booked only for 2 adults and there will be extra fees for kids to open up the sofa bed. they also charged me for immigration registration fees, although i have already registered at the airport and asked for extra fees for registration. overal i overpaid $25 for an $80 room that was not worth it. it is also a walk up (4 flights) and not recommended for those with heavy luggage. we had 2 tired kids on top
Comment from Hotel Management
Sep 11, 2016 by Kristina Ozhelskaya Hotel Manager , Hotel Management
Dear Guest! Thank you very much for your visit to the hotel "Grifon" in St. Petersburg. Please find our comments below. A building where the hotel is located is really ancient with its own unique history and is protected by State. It was designed by the architect Keiser and raised in 1879. The information about elevator absence and specific location of the hotel is available through all sources and is not hidden from our guests. Your booking was made for two persons, and all the extra fees are mentioned on our page. Faithfully yours, Kristina Ozhelskaya Hotel Manager
3 out of 5
by A verified traveler from NRW

Posted Jul 26, 2016
Das Hotel war in Ordnung. Das Personal war nicht besonders hilfreich bei der Beschreibung des Wegs oder anderen Fragen bezüglich der stadt, da auf die Fragen die Rezeption-Damen entweder "ich weiss es nicht" oder "sie können auch lesen" geantwortet haben. Das Essen (Frühstück) war ebenfalls nicht besonders gut.
Comment from Hotel Management
Sep 11, 2016 by Kristina Ozhelskaya Hotel Manager , Hotel Management
Dear Guest! Thank you for choosing the hotel "Grifon" in St. Petersburg and your comments. We'll try to do our bes to improve the service and to be more useful to our guests. Faithfully yours, Kristina Ozhelskaya Hotel Manager
4 out of 5
by A verified traveler from Amman

Nice hotel, close to the center

Posted Jul 17, 2016
Very friendly staff, close to the center. There are about 100 steps with no lift
4 out of 5
by Marina

This traveler left a rating score only Posted Jul 12, 2016 on Hotels
4 out of 5
by Birgit from Bad Oldesloe

Klasse Preis-/Leistung

Posted Jun 29, 2016 on Hotels
Vier Tage sehr viel gesehen. Uns reichte für den Katharinenpark/-palast die Metro und der Linienbus (ca. 1 Euro pro Strecke). Der Bus hält direkt davor. Für den Peterhof haben wir die Hydroboote genommen, einfach schneller. Für den Transfer zum Fährhafen (nach Helsinki) haben wir wieder Metro und Bus genommen. Einfach und sicherer, da Taxis schnell mal im Verkehr stecken bleiben können. Die Stadt erscheint sehr sicher und sehr sauber.