Ratings based on 253 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
70% of guests recommend
3.5 Room cleanliness
3.4 Service & staff
3.2 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
1 out of 5
by A verified traveler from london

Good location poor hotel

Posted Sep 5, 2016
Pros: Location
Cons: Hotel facilities, change money, coffee shop, standard of rooms, this not a three star, only two star.
Location: Very good location by river, no good shopping, no banks close to change money, 15 minute walk.
Arrived at hotel, slow check-in, No facility to change money to Rubals and local banks closed. Wanted room service, hotel will not acceptsigning food to room. Must pay cash or use card. No cash till banks open following day, would not accept American Express, Banks open at 10.45 the following day and a 15 minute walk to bank, so my family went hungary.Room no airconditioning and facing South. dirty, Wallpaper coming off walls, very hot with mold on walls. There had been a fire in the room at some stage and table was burnt. Hotel management agreed with me it was a very poor quality room.
2 out of 5
by A verified traveler

Great view but nothing else

Posted Jul 18, 2016
We had a number of issues with this hotel. I read the reviews before booking and was hoping that we would get one of the renovated rooms but unfortunately we didn't. The room was dirty, the walls were cracked and the bathroom looked like something from the 70's. We had paid extra for a river view which I must say they were outstanding. When my wife asked for a different/renovated room we were told yes providing we paid more even though it was at the backside of the hotel. The room was considerably better, nice and modern and more importantly, clean. The AC in the room didn't work though. The restaurant was different the breakfast included in the price was a disaster but food bought from the menu was super. All in all I would book with caution and contact the hotel prior to arrival to make sure you have been allocated a better room.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 29, 2016 on Hotels
3 out of 5
by Vitaliy

This traveler left a rating score only Posted Jun 29, 2016 on Hotels
4 out of 5
by A verified traveler

7

Posted Jun 22, 2016 on Hotels
kivoja ravintoloita ja hyvää ruokaa lähikadulla, näppärästi ratikka metrolle. kulkeminen helppoa.Mahtava näköala!
4 out of 5
by A verified traveler

Posted Jun 21, 2016
Angenehmes Hotel in guter Lage, einzig der Frühstücksraum ständig überfüllt.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 20, 2016 on Hotels
3 out of 5
by Maxim from Краснодар

Совковый Отель. Хороший вид на Неву из номеров

Posted Jun 19, 2016 on Hotels
Совкрвый отель. Хороший вид из некоторых номеров.
5 out of 5
by Anna

Шикарный вид на город

Posted Jun 13, 2016 on Hotels
* Из панорамного окна в номере (9 этаж) открывается шикарный вид на город - видны практически все основные достопримечательности Санкт-Петербурга! * Вкусные, сытные, хотя и однообразные завтраки.
3 out of 5
by Yuri from Москва

Posted Jun 6, 2016 on Hotels
Не работал кондиционер, солнечная сторона, окна открыть невозможно из-за шума машин. В ресторане администратор зала не рассаживает гостей за освободившиеся столы на завтраке, люди ходят ищут стол, получается толпа, блуждающих по кругу, плюс идут с тарелками те, кто несет еду на стол.