Ratings based on 121 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
95% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Sverige, Uppsala

Bra läge, vackert hotell med fin atmosfär.

Posted Aug 23, 2015
Vackert hotell, bra centralt läge i staden. Härlig frukostbuffe. Personalen var riktigt proffsig. Restaurang högst upp i hotellet med takterass och fantastisk utsikt. Synd att inte få ett rum med utsikt över vattnet som vi lämnat önskemål om.
5 out of 5
Recommended
for Everyone
by A verified traveler from mexio

Muy hien ubicado cerca de todo

Posted Aug 22, 2015
Pros: Lo bien ubicado
Cons: El desayuno que no hay lo que todos no dan huevos....
Location: Esta enfrente del museo heritage
Excelente restaurante en el top del hotel pero lascamad te las ofrecen king sice y son quen sice
5 out of 5
Recommended
for Everyone
by A verified traveler

Super fine hotel

Posted Aug 19, 2015
Warm inviting with excellent location. Amazing terrace and restaurant on the 9th floor
4 out of 5
Recommended
for Everyone
by A verified traveler from 茨城県

エルミタージュ美術館から徒歩数分のホテル

Posted Aug 18, 2015
Pros: 部屋の清潔さ、スタッフの対応、ロケーションなど
Cons: 特にありません。
Location: エルミタージュ美術館がホテル入口から見えます。
地下鉄のアドミラルチェーイ駅から10分ほどでしょうか。ネフスキー大通りを進んで川沿いに下るよりも、エルミタージュ美術館前を通って向かうほうが、風景がいいですね。サービスについては、高級ホテルらしく、ドアマンやコンシアージュが常駐していました。スタッフの対応ももちろん問題ありませんでした。
5 out of 5
Recommended
for Everyone
by A verified traveler

Fint hotel med fantastisk atmosfære!!!

Posted Aug 10, 2015
Ansatte på hotellet er veldig profesjonelle og hyggelige!
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Calw

Ruhiges Haus in zentraler Lage

Posted Jul 31, 2015
Location: In der Nähe zur Eremitage kann man bequem einige Schritte laufen.
Die Mitarbeiter des Kempinski sind sehr stark motiviert den Gast zu jeder Zeit voll zufrieden zu stellen.
5 out of 5
Recommended
for Everyone
by A verified traveler from Frankfurt

Hochwertiges Hotel in idealer Lage

Posted Jul 18, 2015
Schön ausgestattete Zimmer im Marinestil, geschmackvolles Bad. Angenehme Zimmergröße. Phantastisches Frühstück, sehr freundliches Personal mit guten Englischkenntnissen. Lediglich Wellness-Bereich könnte verbessert werden: Mehr Liegen und Fitnessgeräte wären schön.
5 out of 5
Recommended
for Everyone
by A verified traveler from California

Lovely hotel, wonderful location

Posted Jul 7, 2015
Pros: We liked the convenience (2 minutes walk to the Hermitage), the location (on the Moika canal) and a 2 minute walk to Nevsky Prospect).
Cons: 1. Breakfast is too expensive ($38.). They should have a continental breakfast option. Smoking should not be allowed at hotel entrance.
Location: Hermitage, Neva river boat and canal rides, Nevsky Prospect.
The hotel sent us a pre-ordered taxi (mercedes) to the airport with a great driver. We felt welcomed at the hotel and had a lovely room, far from the elevators. The bed was so comfortable and bathroom was lovely too. The room was very quiet and felt luxurious. Hotel safe was handy, but there was minimal storage for clothing during our 5 day stay. The concierge was the most important contact for us since she purchased tickets for us for the Hermitage and the opera and made taxi reservations. The hotel hosted a large meeting during our stay but it didn't interfere at all. However, the main lobby was turned into a dining room and it was not pleasant or easy to sit there. We also felt the buffet breakfast and room service prices were totally out of line, much too high, and there was no coffee shop option. Smokers, not allowed in the hotel, stood in the entrance at all times of day & night. They should be sent outside, across the street. However, we would highly recommend this hotel and would stay there again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Sehr gutes Hotel in bester Lage.

Posted Jun 30, 2015
Ausschlaggebend für unsere Hotelbuchung war die TOP-Lage, ca. 100 m bis zur Eremitage sowie in Gehweite zur Blauen Brücke, Prachtstraße Newskij prospekt, Isaaks-Kathedrale, Auferstehungskirche u.v.a.m.. Das Hotel selbst überzeugte mit einer erstklassigen und zuverlässigen Organisation, angenehmen Atmosphäre und einem kunden- sowie serviceorientierten Personal. Bein einem weiteren Besuch in St. Petersburg würden wir uns hier wieder einquartieren.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 30, 2015
The hotel is situated in a very convenient location. The staff are very courteous and went out of their way to be helpful. The roof top restaurant has a good menu and lovely view but the staff could be more attentive.