Ratings based on 927 Verified Reviews

3.6 out of 5
72% of guests recommend
3.7 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from DFW, TX

Great staff

Posted Jan 3, 2018
Pros: The staff was very nice.
Cons: I was only in our room but it could be updated and maintained better. Also, I would like to have had conditioner along with the shampoo.
Location: Hotel isn't located on a real beach. There are some water excursions available but we didn't do them. Near to Dali Museum and Sunken Gardens.
Hotel staff was friendly and very helpful. Our room was a bit dated but we could see the water and the pools from our balcony. Restaurant on site had a good breakfast for a decent price.
Comment from Hotel Management
Jan 4, 2018 by Chris, Hotel Management
Thank you for your comments. We hope you will be able to come back and visit us soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from Washington State

Posted Oct 26, 2017
Staff was amazing! Hotel bars, restaurant location and pools were great. Views were beautiful. Room was clean however it was old, smelled damp, bed and pillows were not comfortable. I would stay here again.
Comment from Hotel Management
Oct 28, 2017 by Chris, Hotel Management
Thank you for your comments. We hope to see you again!
4 out of 5
Recommended
for Everyone
by A verified traveler from northern nj

Been here 6 times since our daughter enrolled in E

Posted Oct 25, 2017
Pros: Location, cleanliness, comfort
Cons: Little things to improve the look, but nothing major that affects your stay
Comfortable, convenient and not outrageously priced, staff is accomodating and courteous. While it isn't a five star hotel, and could use some finer TLC in some spots, overall its a place we find that fits us both for the intended purpose, a good nights sleep in a clean comfortable place close to her school. We have 3 1/2 more years in college and will be staying here oftren!
Comment from Hotel Management
Oct 25, 2017 by Chris, Hotel Management
Thank you for your comments, We look forward to having you back!
2 out of 5
by A verified traveler from michigan

Rooms are Gross!!

Posted Oct 24, 2017
The rooms are very outdated, very smelly, carpet was wet under air conditioner. Bathroom floor and tub was filthy. I had to call for clean sheets cause they were stained. Although the grounds were nice but the beach was horrible and not usable. The doorwall was so heavy and stuck I couldnt even open it. This motel is also located off an express way so no small town outside of hotel. would not recommend at all.
Comment from Hotel Management
Oct 28, 2017 by Chris, Hotel Management
We are so sorry you did not enjoy your stay with us.
4 out of 5
by joey

Posted Oct 16, 2017 on Hotels
nice pool area. hot tub wasnt working properly.
Comment from Hotel Management
Oct 19, 2017 by Christine, Hotel Management
Thank you for your comments
3 out of 5
by Jennifer

Okay

Posted Oct 16, 2017 on Hotels
It was okay. A lot of wild brats in the pool. Breakfast was inedible and expensive.
Comment from Hotel Management
Oct 19, 2017 by Christine, Hotel Management
We are so sorry you did not enjoy your stay with us.
4 out of 5
by Therese

Posted Oct 15, 2017 on Hotels
Comment from Hotel Management
Oct 19, 2017 by Christine, Hotel Management
Thank you for staying with us. Come back and see us soon!
4 out of 5
by Jude

Posted Oct 8, 2017 on Hotels
Comment from Hotel Management
Oct 19, 2017 by Christine, Hotel Management
Thank you for staying with us. Come back and see us soon!
4 out of 5
by Doreen

Posted Oct 3, 2017 on Hotels
Comment from Hotel Management
Oct 7, 2017 by Christine, Hotel Management
Thank you for staying with us.
1 out of 5
by A verified traveler

Posted Oct 1, 2017 on Hotels
Comment from Hotel Management
Oct 7, 2017 by Christine, Hotel Management
We are so sorry you did not enjoy your stay with us