We asked for extra blankets and answered no. Asked for an ice bucket and answered no. I asked what I was supposed to use as a container. Answered your coffee cup. Very loud music started at 9 pm, and there was a nightclub around the corner of the hotel. Staff said the band would stop playing by 11 pm, they played until 3 am. On their website they warned construction was going on across the street, but no mention of a nightclub, and then lied to us about it. A kid with brown curly hair was the person we had all contact with.