Excellent location, excellent staff and service.
Posted Sep 11, 2015
Our recent stay at the Radisson Royal in St. Petersburg Russia was one of the best traveling experiences our family has ever had. From the time I made the booking, I was very impressed with the immediate attention and response from the reservation team with Visa support, and with the superb concierge services, who helped us book private tours and transportation during our stay in St. Petersburg. The Radisson staff made everything possible to accommodate our party of 6 travelers. They offered my family of 4 (2 grown ups, and 2 young adolescent girls) a business room (which is enormous by European, and American standards) and accommodated one King Size, and 2 double beds, and the room still had space for a desk, and a sitting area. The bathrooms have all been beautifully renovated and they have all the comforts of a 5-star hotel. The rest of our party included my 19-year old nephew, and my 88-year old mother, they each had a standard room with king size bed, still very spacious, and with fully renovated bathrooms. The Radisson offered us, at no extra cost, a wheelchair for my mother to use throughout the whole time we were there. The Concierge Services were the best part of the trip, their prices were better than other American-based companies I had researched for private tours, and the service was excellent, we had a luxe minivan and a wonderful driver very day (Edouard) and two wonderful tour guides (Lena for 1 day, and Lilia for 6 days). Staff went above and beyond for us.
Comment from Hotel Management
Oct 24, 2015 by Regards, Radisson Royal Hotel team, Hotel Management
Thank you so much for your review and for sharing your experience at Radisson Royal Hotel, St. Petersburg!
We love feedback and are pleased to hear that you enjoyed your time with us.
We do hope we could create nice memories for your family holiday in St. Petersburg and the entire hotel team is looking forward to welcoming you back!