Ratings based on 145 Verified Reviews

4.2 out of 5
88% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by Xinghang from California

Beautiful city, wonderful hotel

Posted Sep 8, 2015 on Hotels
5 days in st. Petersburg. Stay at this hotel. Clean, great location, professional service. Average breakfast.
Comment from Hotel Management
Sep 10, 2015 by Jennifer, Hotel Management
Dear Xinghang, Thank you very much for your lovely comment. I hope you will have another possibility to visit St. Petersburg and will choose our hotel again. Kind regards, Shirlynn Lim, General Manager
5 out of 5
Recommended
for Business Travelers
by boris c.

Fun trip

Posted Aug 4, 2015 on Orbitz
Excellent place to stay in the center of the city. Pleasant staff. Good bar.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 25, 2015
Highly recommended , nice clean & friendly staff , lots of restaurants & cafe with in walk distance
Comment from Hotel Management
Aug 6, 2015 by anna.koroleva@radissonblu.com, Hotel Management
Dear Traveler, Thank you very much for the great feedback. Every comment is important for us to become better. We are delighted that you enjoy your stay in Radisson Sonya Hotel and will be happy to welcome you again. Warm Regards, Anna Koroleva Front Office Manager
3 out of 5
by Jennifer from New York City

Great town, but a disappointing hotel.

Posted Jun 29, 2015 on Hotels
Booked what turned out to be an unusually busy weekend for St. Petersburg. The hotel was what my wife found a bit disappointing, particularly its location. It was our first visit to the city - had a terrific time, but would not stay at the Sonya again.
Comment from Hotel Management
Jul 2, 2015 by Jennifer, Hotel Management
We are very sorry that you had a disappointment stay with us. Apart from the hotel's location, we would appreciate the opportunity to get more details about your concerns. We always appreciate feedback from our guest's and thank you in advance for your time. Shirlynn Lim, General Manager
4 out of 5
by Cynthia from los angeles

lovely crazy hotel

Posted Jan 9, 2015 on Hotels
This hotel's decor was why it was chosen as it appeared very eclectic and it did not disappoint. The staff is top notch and really look out for you. They become family the minute you walk in and they do not hesitate to give you detailed lay of the land. Be sure to ask them to plan all your taxi rides to make sure you are getting fair fares
3 out of 5
by A verified traveler

Customer service could have been better

Posted Jan 7, 2015 on Hotels
We had some issues: 1) During our stay there was sewer gas coming from the shower...my son had the room next to us and actually had to move rooms. 2) The hot breakfast was very hot. Also one morning the server indicated that I only had the continental breakfast so therefore it was cheaper. That suited my fine...the next day I had continental breakfast again thinking it was cheaper as the previous day but not so. I was told it was busy the previous day so that is why I got a better deal. 920 rumbles is way too expensive for that breakfast! One day there was no change of towels when the room was made up...did receive towels after calling a couple times. We had dinner together with family a couple times in the restaurant it was superb.
3 out of 5
by Kirsten from Airdrie

Beware of room 410 - Sewer Smell

Posted Jan 7, 2015 on Hotels
Our first Hotel room 410 had a sewer smell. We complained and they didn't do much for us (sprayed a spray in there). The next day it was so bad smelling we had to switch rooms. We would have appreciated complimentary breakfasts or something. The 2nd room was more comfortable. It had a tub for our 1 year old to bathe in and it was a bit bigger. The room was quite hot and they fixed the thermostat. All in all 3.5/5 for the Radisson Sonya Hotel.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 6, 2015 on Hotels
4 out of 5
by SL from Colchester

Posted Sep 1, 2014 on Hotels
Staff was really helpful and friendly
5 out of 5
Recommended
for Business Travelers
by MisterTwister

Nice and convenient SPB Hotel!

Posted Aug 20, 2014 on Orbitz
The room was a bit small but bed quality made up for it. 10-15 Min walk from Moscowskiy railway station and 5-7 min walk to Nevsky Prospekt. Neat and cosy interior in historic building. Close to Niva river bank..