Ratings based on 290 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Very Convenient location

Posted Sep 28, 2016
less than 1/2 block from St. Isaac's and about 6 blks from the Hermitage Museum. ATM and Currency exchange inside hotel. Breakfast very good, they cook omelets and will bring you fresh squeezed OJ if you ask for it.
5 out of 5
by A verified traveler from 三重県

イサク寺院に近いスマートなホテル

Posted Sep 12, 2016
Pros: 部屋の広さ、洗練された朝食の種類。
Cons: 特になし
Location: エルミタージュ美術館に近くがポイント
イサク寺院に近かったが、最初は場所がちょっと分かり難かった。 チェックインの際のウエルカムシャンパンに感激。 部屋の設備は必要十分で比較的広く、バスタブも綺麗であった。 朝食も洗練されており、その場で注文できたオムレツも美味、生サーモンにも感激した。
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 8, 2016 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 5, 2016 on Hotels
4 out of 5
by A verified traveler from Berkeley, California

Nice hotel...couple of problems

Posted Sep 2, 2016 on Hotels
Nice enough hotel. Staff was very friendly. Big issue was that we had booked saying that "if you cannot provide two beds, please do not accept this booking". When we got there there was only one bed and they would do nothing about it. Not the end of the world, but it was bad form. Only other complaint was that the temperature in the room was very hard to regulate as the a/c seemed to alway be on if the fan was on and thus the room became very cold, but without the fan...it got stuffy quickly. Beyond those two complaints however, it is a nice hotel with a very friendly staff.
4 out of 5
by David

This traveler left a rating score only Posted Aug 30, 2016 on Hotels
2 out of 5
by Maria Alice from Sao Paulo

Posted Aug 28, 2016 on Hotels
Foi a maior decepcao!!! O hotel e muito inferior aps outros Renassance que conheco! O quarto era muito pequeno e o banheiro tambem!! O pessoal da recepcao extremanente antipaticos! Duas doisa melhores a localizacoao e o cafe da manha apesar de as pessoas que nos serviam ficavam tirando os pratos que estavamos comendo!!!!! Nao indico esse hotel e tambem questiono a nota que foi dada no site!!!!! Extremamente decepcionada
4 out of 5
by MARIA MADALENA

This traveler left a rating score only Posted Aug 28, 2016 on Hotels
5 out of 5
by A verified traveler

great place for St. Petersburg tourism

Posted Aug 24, 2016 on Hotels
We had a great stay. Easy to find close to St. Isaacs, and convenient for site-seeing. Front desk staff were great. Room was a nice size.
4 out of 5
by A verified traveler from Paris

4* honnête

Posted Aug 23, 2016
Honnête 4* Chambre spacieuses, propres et bien équipées. On regrettera : - la décoration assez triste - la faible luminosité des chambres (elle donne sur un patio intérieur couvert) sauf les deux derniers étages - le bruit de la ventilation de la salle de bain (génant la nuit)