Ratings based on 298 Verified Reviews

4.5 out of 5
96% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Good location

Posted Dec 8, 2016 on Hotels
Decor and furniture a bit dated. No English movie TV channels.
5 out of 5
by A verified traveler

excellent location, clean and welcoming

Posted Oct 28, 2016 on Hotels
Excellent service from the moment of arrival until the moment of departure, Staff accommodated every need and referred to help to enable things to happen, rather than block the process. I would use this property again. Great breakfast buffet and skilled people in the service industry making the hotel an absolute pleasure to relax and enjoy.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very Convenient location

Posted Sep 28, 2016
less than 1/2 block from St. Isaac's and about 6 blks from the Hermitage Museum. ATM and Currency exchange inside hotel. Breakfast very good, they cook omelets and will bring you fresh squeezed OJ if you ask for it.
5 out of 5
by A verified traveler

Convenient

Posted Sep 26, 2016 on Hotels
Good location
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 8, 2016 on Hotels
4 out of 5
by A verified traveler from Berkeley, California

Nice hotel...couple of problems

Posted Sep 2, 2016 on Hotels
Nice enough hotel. Staff was very friendly. Big issue was that we had booked saying that "if you cannot provide two beds, please do not accept this booking". When we got there there was only one bed and they would do nothing about it. Not the end of the world, but it was bad form. Only other complaint was that the temperature in the room was very hard to regulate as the a/c seemed to alway be on if the fan was on and thus the room became very cold, but without the fan...it got stuffy quickly. Beyond those two complaints however, it is a nice hotel with a very friendly staff.
5 out of 5
by A verified traveler

great place for St. Petersburg tourism

Posted Aug 24, 2016 on Hotels
We had a great stay. Easy to find close to St. Isaacs, and convenient for site-seeing. Front desk staff were great. Room was a nice size.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 23, 2016 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice location, friendly staff.

Posted Aug 4, 2016
Pros: Nice location, walking distance to many of the major sites and restaurants.
Friendly staff, plenty of English speakers. Big rooms by European standards.
3 out of 5
Recommended
for Everyone
by A verified traveler from H

Perfect lication

Posted Jul 21, 2016
The only good thing about this hotel is location and comfort bed. Staff was nice. They helped us with early check inn and late check out. But ... Rooms are small and dark. Carpet is old. Bathrooms are not clean. TV was not working at the time of our stay. And if that is not a good reason for my 3 star review then what else.