Ratings based on 277 Verified Reviews

4.2 out of 5
90% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted Nov 26, 2016 on Hotels
Hotel was exceptional ---- St Petersburg is exceptional
4 out of 5
Recommended
for Everyone
by A verified traveler from Surrey

Comfortable Hotel

Posted Nov 19, 2016
Pleasant hotel overlooking the river within walking distance of all the attractions. Room sizes vary our first one was dark and small but they were very happy to change it to a bigger one when we asked. There is a nice bar and restaurant attached to the hotel. The staff were very polite and helpful. A good choice hotel for a short stay in St Petersburg.
5 out of 5
Recommended
for Everyone
by A verified traveler from Hampshire, UK

Ticks all the Boxes

Posted Nov 8, 2016
Pros: The location, original features and friendly staff.
Cons: The only English TV were News channels which got a bit repetitive. This was by no means a negative as free Wi Fi and Netflix took care of this!
Location: Fantastic location - we (two young 40 somethings!) walked to all the major landmarks and great Hop On/Off Site seeing bus within 5 minutes walk
This hotel was perfect for our week-end trip. A short walk to Nevsky Prospekt and within walking distance of some of the major landmarks including the Hermitage/Winter Palace and St Isaacs and the Bronze Horseman. The staff were friendly, knowledgable and helpful (and spoke great English). The hotel itself was very clean, with lovely comfy (warm!) rooms and a great atmosphere. The attached restaurant offered a great breakfast and well priced delicious meals. The spa was free from 7am to 9am which was a welcome relaxing experience. They assisted us in getting Visas and we were able to book taxis to and from the airport (at a minimal cost). The hotel is steeped in history and the original features are beautiful. The free Wi Fi was a great addition.
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Fantastic location

Posted Nov 5, 2016
Pros: Very clean and comfortable. The attached sister restaurant, Fiolet, certainly wasn't anything special. There were certainly much better (and cheaper) restaurants just over the bridge, just over 3 minutes walk away. Definitely recommend the hotel, the staff are very eager to please and the standard of cleanliness was excellent.
Cons: We were in a newer room which has a corner "sectioned off" bathroom with opaque sliding glass doors and blinds on the bedroom side of the wall. Absolutely no privacy from other occupants, if that's important.
5 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Great stay, really great room, central location

Posted Oct 25, 2016 on Orbitz
Location: Nevsky Prospect Faberge Museum (just up the road, walk past Nevksy Prospect) Savior on the Spilled Blood Many restaurant options
Our room was stunning and there were several towels and comfy pillows. The hotel was very quite, so great for resting after doing a lot of walking through St. Petersburg. The breakfast is also amazing (wide selection of food that is delicious). Definitely worth what we paid, great value - stunning and comfy room that is walking-distance from several great places.
5 out of 5
by A verified traveler

Posted Oct 7, 2016 on Hotels
Staff were great especially Vitaliy. Great location close to Nevsky Prospekt. Excellent restaurant with very good breakfast.
4 out of 5
by A verified traveler

Clean with great staff

Posted Sep 23, 2016 on Hotels
Staff was very helpful and attentive.
3 out of 5
by A verified traveler from New York

Posted Sep 8, 2016 on Hotels
Three star hotel Not four. Full size bed not queen like promised. Great location.
3 out of 5
by A verified traveler from London

Disappointing

Posted Sep 3, 2016
Guests could only use the spa between 7 am and 9.30 am unless they pay an additional fee. This is disappointing for any hotel never mind one with this star rating. Generally good location, friendly staff and nice restaurant.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Place

Posted Jul 3, 2016
Perfect Boutique hotel ,great staff and service. Great location.