Ratings based on 362 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
90% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
1 out of 5
by A verified traveler from Hamburg

Keine 5 Sterne, dreckig und düne Wände

Posted Jun 21, 2016
Im Hotel hört man wie der nachbar isst und worueber er spricht. Liegt an der ungenuegenden schallisolierung. Billiges hotel eigentlich, wundere mich weshalb es 5 sterne hat. Das zimmer wurde ganz versehentlich ueberhaupt nicht aufgeraumt. Habe beim Einzug fremde haare und staub auf dem Boden vorgefunden. Um einen dentalkit muss man fragen, das haette bei 350€ die nacht nicht sein muessen. Laage auch abseits von allem, nachts gehen die bruecken hoch so dass man nicht jederzeit ins hotel kommen kann.
2 out of 5
by A verified traveler

Dirty carpet in corridors, avoid food in restoran

Posted Jun 19, 2016
Pros: Pool
Cons: Saddenly- Everything!
Location: Location is good, just ten-fifteen minutes from hermitage.
Diarrhea after restaurant , animals welcome in the hotel, dirty carpet in corridors, womens looking like prostitutes in lobby during evening time.
5 out of 5
by Russell from Toledo

Good hotel close to many great places.

Posted May 25, 2016 on Hotels
Room was comfortable and staff was excellent! Carpeting in the hallways was old and dirty, but that doesn't bother me too much. I care more about the location, value, and cleanliness of the rooms themselves.
5 out of 5
by Alexander from Рыбинск

Советую всем!

Posted May 25, 2016 on Hotels
Прекрасный отель в прекрасном месте!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted May 5, 2016 on Hotels
5 out of 5
by Aleksey

Posted May 4, 2016 on Hotels
Отель понравился. Отлично расположение для обзора достопримечательностей. Отличный СПА работает с утра до вечера бесплатно. Вкусные завтраки, отзывчивый персонал, мне помогли очень, спасибо.
3 out of 5
by A verified traveler from moscow

Close to basic spb sightseeings, good spa

Posted May 2, 2016 on CheapTickets
Too many people, it is not a 5 star hotel, personnel wasn't friendly but should be in a 5 star hotel, some rooms require renovation and upgrade. Spa and it's placement are only advantages. I will not stop in this hotel next time.
3 out of 5
by A verified traveler

Estancia mediocre

Posted Apr 29, 2016 on Hotels
La estancia fue normal pero el servicio de limpieza no cambiaba las sábanas, ni reemplazaban las toallas sucias, ni abastecían de champú y gel cuando se acababa.Además, llamaban cada día por la mañana a 9am y entraban en la habitación sin esperar a que abriera la puerta. El equipo de recepción y consejería, impecable y muy competente. La habitación en sí era normal pero no para un 4-5 estrellas. Lo mejor del hotel fue su circuito termal, sauna y hammam, además de las numerosas piscinas que poseía; y el desayuno variado y copioso.
5 out of 5
by A verified traveler

Great place.

Posted Apr 28, 2016 on Hotels
Nothing special. Routine stay at spb.
5 out of 5
by A verified traveler

Excellente option

Posted Apr 21, 2016
Un vrai standing, nous avons été très satisfaits de la chambre, confort et équipements, du petit déjeuner est très agréablement surpris par la dimension des salles de fitness et de l espace forme en général # espace aquatique et saunas Hamams à gogo. Il faut une bonne marche pour arriver aux deux stations de métro, mais rien d insurmontable.