Ratings based on 186 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
75% of guests recommend
3.8 Room cleanliness
3.7 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from USA

Posted Sep 14, 2016
Pros: Nice clean/comfortable room with good view from the balcony. Room had all creature comforts and everything worked well. Newly opened convenience store
Cons: 1. Internet access 2. More frequent room service
Location: Downtown where most of the shopping is located is not too far. NO beach is located at walking distance from this hotel
This is nice place to stay if you are a frequent visitor to St. Thomas and you know your way around. The hotel is hard to get to and directions are certainly not easy especially if you are not familiar with the terrain and the fact that its located at the top of a steep hill. Room: My room was comfortable, clean and smelled good. It had all creature comforts including necessary kitchen utensils to make your basic meals and breakfast or eat take out meals. The view from the balcony was good and you can see the harbor and ships docked there. Staff: Generally helpful and courteous. The concierge was pleasant and willing to help with planning your way around the island offering suggestions and things to do. You may want to be patient and pleasant too for the staff to help you. Any arrogance will probably not be tolerated and could turn the staff off from offering 'service' that you think you need. Restaurants/Bar at the hotel: The breakfast place does not open until 8:00 and will probably get a 2 (of 5) stars for food and 3 for service. Other restaurants are pricey just like the rest of the island food joints and I did not put enough stock in them (short hours and low volume) to try the food. Access: For first timers do yourself a favor and take a taxi from the airport and you will be happy you did. If you rent a car you must take your GPS and expect to take roads you would not take otherwise. The area is not well lit. Internet Access: Slow and probably overrun by hackers.
4 out of 5
by A verified traveler

Posted Sep 13, 2016
The room water is not great, when taking shower, the water get hot then cold back and force. But other was good
5 out of 5
by A verified traveler from St. Croix

Posted Sep 7, 2016
This was my first time a bluebreads castle and I love it. I will recommend this hotel to anyone the staff is amazing I will be back.
4 out of 5
by A verified traveler from charlotte amalie

great for a quick get away

Posted Sep 4, 2016
Pros: It's peaceful the food was nice and nice view of the harbor
Cons: the tub
Location: the location is nice but need a taxi or rent a car to get to town
the hotel is nice but it's more of a time share hotel.
5 out of 5
by A verified traveler from PR

Hotel agradable y bien centrico

Posted Aug 25, 2016
Muy agradable exelente para hacer negocios y disfrutar con la familia
3 out of 5
by A verified traveler

decent facility its not a hotel its a time share

Posted Aug 20, 2016
Pros: Location
Cons: the workers,
Customer service is horrible, house keeping is done weekly, bathroom sink was clogged, only good thing about his facility is its location. AGAIN IT'S NOT A HOTEL!!!!!!!!
5 out of 5
by A verified traveler from PR

Posted Aug 6, 2016
very happy excellent localization and beautiful view🙂🙂🙂🙂
5 out of 5
by A verified traveler

Nice and relaxing

Posted Jul 22, 2016
Nice hotel close to everything nice staff Convenient location
4 out of 5
by devaki from St. Thomas, USVI

Would Rather Be No Place Else.

Posted Jun 30, 2016 on Hotels
What I asked for or needed Joann was able to get it for me. She was the best. Joann should be given a raise or a higher position.
3 out of 5
by A verified traveler from Bronx New York

The hotel had no elevators, not child friendly,

Posted Jun 27, 2016
Loved the rooms the view was fabulous. Too many steps no elevators to room. Very difficult for children in strollers. Too far from everything. Nice pool area and dining. Nice breeze off the ocean. Nice stay in general enjoyed my stay. Also housekeeping was not good, broken shower nozzle.