Aerial view

Reviews of Hilltop Villas at Bluebeard's Castle by Capital Vacations

3 out of 5
Hilltop Villas at Bluebeard's Castle by Capital Vacations
1331 Estate Taarneberg, Bluebeard Loop, St. Thomas, St. Thomas

Reviews

8.6

Excellent

Rating 10 - Excellent. 556 out of 1109 reviews" "
Rating 8 - Good. 364 out of 1109 reviews" "
Rating 6 - Okay. 102 out of 1109 reviews" "
Rating 4 - Poor. 55 out of 1109 reviews" "
Rating 2 - Terrible. 32 out of 1109 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Koren, Madison

Traveled with family
Liked: Cleanliness, property conditions & facilities
The room was clean. Unfortunately, it is VERY easy to hear your neighbors. I was surprised to see the pool deck was filthy everyday with dirt. Despite there being a “no music” sign at the pool, several people played loud music. I am not sure why the rule was not enforced.
Stayed 6 nights in Mar 2024

4/10 Poor

Brent

Traveled with partner
Property and rooms where good. Great view from our room. I had an issue getting clean towels on my third day of my stay. I followed their instruction to put dirty towels in provided bag. Call the front desk to tell them my towels where outside and needed nee ones. Came back from my day at the beach to find the same dirty towels still there. Called the front desk to let them know we still needed towels. He called back and said housekeeping brought new towels already. I informed him that the same dirty towels were still there from earlier. He insisted new towels were brought already. There was a back and forth between us I just ended up walking to the front desk. He still was insisting towel were brought I informed him once again the dirty towels where still out front of my door. I told him housekeeping was giving him incorrect information. Final the lady working beside him at the desk told me she would get me towels. She did bring a few towels but not what was suppose to be brought as the previous day. The next day when I was leaving the room the same dirty towels were still sitting there in the bag on ground outside my door. It was just a big hassle and when ended up missing our dinner reservation as well. Also I had read other reviews saying if you book with expedia they would put you on the first floor. Which is what happened to us too. Just weird issues to deal with and wouldnt stay there again.
Stayed 3 nights in Mar 2024

10/10 Excellent

Phillip

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Good restaurant and store The restaurant closes early
Stayed 2 nights in Mar 2024

8/10 Good

Sanjiv

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Good view
Stayed 2 nights in Mar 2024

10/10 Excellent

Keith

Traveled with group, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Beautiful property with beautiful views. Food was great. Excellent location with a short drive to anywhere on the island.
Stayed 6 nights in Mar 2024

10/10 Excellent

Glen William

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
beautiful views very nice room
Stayed 9 nights in Mar 2024

8/10 Good

anna

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
The facility is very nice. Room was great and had a wonderful view. And there's an amazing view from the pool area. I don't know if they have any rooms with 2 beds though- so limiting if travelling with a family. There's a bed and a pull out couch. I emailed the property through expedia about 10 days prior to arrival and never heard back. The front desk staff were generally pretty grumpy. It is not a particularly walkable area at all- so lots of taxi rides - but I think that is the norm for the island and not unique to this facility.
Stayed 4 nights in Mar 2024

8/10 Good

Erin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Cool historic vibes and amazing views. Room was very nice especially for the price. My floor was fairly dirty but the rest of the suite was impeccable. I highly recommend bringing your swimsuit and sunscreen in your carry on bag as the afternoon is very hot and the vast majority of people cannot get into their room until 4 to allow for room turnover. Food is good and the bartenders excellent! Do not think you will be able to walk anywhere even though it is very close to town. There is a stretch of about 200 yards along the way with no sidewalk and it is on a narrow curve—my husband did the walk and had to glue himself to the stone wall at one point to avoid being hit. That said, Taxis will usually be there within minutes of the very helpful bellmen calling for them. (Shout out to Tevin who is great!!) I also recommend hitting up the local bars/eateries in the area including Leatherbacks Brewery and the Smoking Rooster. I had a great stay and will be back!! 🏝️
Stayed 6 nights in Mar 2024

10/10 Excellent

Cheryl Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Mar 2024

4/10 Poor

Jamar

Disliked: Cleanliness
Stayed 4 nights in Mar 2024

4/10 Poor

Michael

Traveled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
Hotel staff were very nice but in a word “lazy” Advertised with a resturant, coffe shop, convience store and bar and grill. Coffee shop and store were combined very small and no place to set Resturant and bar were not owned by the hotel, however food was good service slow food expenditure expected to be ? Location of bluebeards was not good. Taxi everywhere. Suggest take a cruise to the island!
Stayed 6 nights in Mar 2024

8/10 Good

ZUHEILY

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Carolyn

Liked: Cleanliness
Stayed 4 nights in Mar 2024

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, amenities
Everything was amazing, the only negative was portions of the hotel still ruined from the hurricane were pretty noticeable and being up the hill made it tricky to get a taxi sometimes.
Stayed 6 nights in Mar 2024

10/10 Excellent

Donna

Liked: Cleanliness, amenities, property conditions & facilities
This was one of the nicest places I've stayed at. Great food, great service. My only complaint is the sign to the place was just on one side of the drive and a complex on the other. Took me 8hrs to find it because of the placement of sign. Passed it 5 times only the wrong direction
Stayed 7 nights in Mar 2024

8/10 Good

Tisha

Traveled with family
Liked: Cleanliness
This hotel was great but just a few things. Staff not to friendly one word answers when you ask a question. Checkin tooooo late (4pm) room wasn’t ready until 3:30pm. Check out toooo early at 10am & if you’re late it’s a $75 charge Wow!!! Again! Great hotel overall!!
Stayed 2 nights in Mar 2024

10/10 Excellent

Reginald

Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed my stay and would definitely recommend it to anyone
Stayed 3 nights in Mar 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Mar 2024

2/10 Terrible

Sarahi

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
When I checked in the front desk girl gave me a room where someone else was already in it taking a shower. I went back and told me I was getting one night refunded back and until now I have not heard from anyone and I’m still waiting on my might refund. So terrible
Stayed 4 nights in Feb 2024

10/10 Excellent

Sarah

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
I loved staying here. It was very quiet compared to being downtown & the views were amazing. The staff was very accommodating & helpful. It’s not a far walk but it is a very steep hill so I never walked down into town but it was close enough that you could if you wanted to. Taxi’s were reasonably priced & the hotel will call one for you if you can’t get up with one which is super helpful.
Stayed 5 nights in Mar 2024

10/10 Excellent

LATOYA

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed my 4 Night Stay- my room was updated and clean. Staff was friendly and accommodating.
Stayed 4 nights in Feb 2024

10/10 Excellent

Melissa

Liked: Cleanliness, property conditions & facilities

10/10 Excellent

Tavia

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay!
Stayed 2 nights in Mar 2024

4/10 Poor

Steven

There are roosters all over the property that start roosting at 3:30 in the morning. Front desk says there's nothing they can do about it and it very frustrating. Can't get a good nights sleep.
Stayed 3 nights in Feb 2024

8/10 Good

liz

Liked: Cleanliness
Stayed 4 nights in Feb 2024

10/10 Excellent

JOHN

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property is perfect for a vacation. Great pool, views and service.
Stayed 8 nights in Feb 2024

8/10 Good

Sheila, bainbridge

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Property was nice.
Stayed 5 nights in Feb 2024

10/10 Excellent

BRENDA

Stayed 2 nights in Dec 2023

10/10 Excellent

Shawna

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This place was everything we wanted and no complaints.
Stayed 6 nights in Jan 2024

10/10 Excellent

Robert

Stayed 5 nights in Jan 2024

10/10 Excellent

Waldemar

Liked: Cleanliness, amenities
Stayed 2 nights in Dec 2023
Response from Mikhail on Jan 19, 2024
Greetings Waldemar,Thank you for taking the time to give us such a outstanding rating , it is appreciated by our Bluebeards Castle Team.Respectfully,

8/10 Good

Katharine

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The restraunt was horribly over priced and the service was almost non existant if it wasnt on a music night. Strong drinks though
Stayed 4 nights in Jan 2024
Response from Mikhail on Jan 19, 2024
Greetings Katharine,Thank you for taking the Time to share your comments and concerns with us. I have shared your concern with the restaurant with our third party operator. We appreciate you constructive input.Respectfully,

10/10 Excellent

Lee

Liked: Cleanliness, property conditions & facilities
Response from Mikhail on Jan 19, 2024
Greetings Lee,Thank you for taking the time to give us such an outstanding rating, it is appreciated by our Bluebeards Castle Team.Respectfully,

10/10 Excellent

Debra

Liked: Cleanliness, amenities, property conditions & facilities
It was so tranquil but steps was hard with luggage.. it was excellent overall!!
Response from Mikhail on Jan 15, 2024
Greeting Debra,Thank you for taking the time to share your comments with us. They are appreciated. We do realize that our topography involves many stairs, our bellmen service was available to assist you if necessary, I do apology if this was not conveyed to you.Respectfully,

8/10 Good

Andrea Lynn

Liked: Cleanliness, amenities, property conditions & facilities
I loved my room. It was spacious and newly remodeled. The staff was great. I also liked that it was a smaller property.
Stayed 4 nights in Dec 2023
Response from Mikhail on Jan 2, 2024
Greetings Andrea LynnThank you for taking the time to share your comments with us and for the wonderful rating. It is appreciated,Respectfully,

10/10 Excellent

MICHAEL

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful location with excellent opportunities to explore within walking distance. We look forward to returning
Stayed 3 nights in Dec 2023
Response from Mikhail on Jan 2, 2024
Greetings Michael,Thank you for taking the time to share your comments with us and such a wonderful rating they are appreciated.Respectfully,

10/10 Excellent

John, Elkhart

Stayed 6 nights in Dec 2023
Response from Mikhail on Dec 29, 2023
Season Greeting John,Thankyou for taking the time to give us such a wonderful rating it is appreciated.Respectfully,

10/10 Excellent

Corey

Liked: Cleanliness
Stayed 3 nights in Dec 2023
Response from Mikhail on Dec 29, 2023
Season Greetings Corey,Thankyou for taking the time to give us such a wonderful rating it is appreciated by our Bluebeards Castle Team.Respectfully

10/10 Excellent

Tu

Liked: Cleanliness, amenities, property conditions & facilities
We love this hotel so much! Good price, you can everything you need in the apartment.
Stayed 2 nights in Dec 2023
Response from Mikhail on Dec 23, 2023
Season Greetings Tu,Thank you for taking the time to share your comments with us and giving our Bluebeards Castle Team such a wonderful rating.Respectfully,

10/10 Excellent

Fatou

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Mikhail on Dec 23, 2023
Season Greetings Fatou,Thankyou for taking the time to give us such a wonderful rating, it is truly appreciated by our Bluebeards Castle Resort Team.Respectfully,

10/10 Excellent

ROY

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Dec 2023
Response from Mikhail on Dec 21, 2023
Season Greetings Roy,Thank you for taking the time to share you comment with us and for such a wonderful rating. It is appreciated by our Bluebeard's Team.Respectfully

10/10 Excellent

Heather

Stayed 1 night in Dec 2023
Response from Mikhail on Dec 21, 2023
Greetings Heather,Thank you for taking the time to give us such a wonderful rating it is truly appreciated by our Bluebeard's Castle Team.Happy Holidays,

10/10 Excellent

Nelle

Liked: Cleanliness, amenities, property conditions & facilities
The Hilltop Villas was great and i will be returning
Stayed 5 nights in Nov 2023
Response from Mikhail on Dec 21, 2023
Greetings Nelle,Thank you for taking the time to share your comments with us and for such a fantastic rating. It is appreciated by our Bluebeards Team.Happy Holidays,

10/10 Excellent

Azlima

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing views, huge room, friendly staff. Loved it!
Stayed 5 nights in Nov 2023
Response from Mikhail on Dec 21, 2023
Greetings Azlima,Thank you for taking the time to share your comments with us and giving us such a wonderful rating it is appreciated by our Bluebeards Castle Team.Happy Holidays

10/10 Excellent

Monique

Traveled with partner, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
The view was nice
Stayed 3 nights in Nov 2023
Response from Mikhail on Dec 21, 2023
Greetings Monique,Thankyou for sharing your comments with us and giving us such a great rating it is appreciated.Happy Holidays

8/10 Good

Jim

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great view of the city.
Stayed 5 nights in Nov 2023
Response from Mikhail on Dec 21, 2023
Greetings Jim,Thank you for taking the time to share your comment with us and such a great rating, it is appreciated.Respectfully,

6/10 Okay

Navin

Traveled with group, Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
No hot water in room
Stayed 2 nights in Nov 2023
Response from Mikhail on Dec 21, 2023
Greetings Navin,Thank you for sharing your most constructive comment with us, I wish to apologize for any inconvenience the lack of hot water in your room may have caused..Respectfully,

10/10 Excellent

Anissa Deirdre

Liked: Cleanliness, property conditions & facilities
Second time at this property. Great location and balcony views. Loved it again❤️
Stayed 4 nights in Nov 2023
Response from Mikhail on Dec 21, 2023
Greetings Anissa,Thank you for sharing your comments with us and such a wonderful rating. It is appreciated by our Bluebeard's Castle Team.Respectfully

10/10 Excellent

Barbie

Liked: Cleanliness, amenities, property conditions & facilities
You can’t beat the ocean views available at this location.
Stayed 5 nights in Aug 2023
Response from Mikhail on Nov 22, 2023
Greetings Barbie,Thank you for taking the time to comment on your stay here with us at Bluebeards Castle.Happy Thanksgiving

8/10 Good

DELIA

Business traveler
Liked: Cleanliness, amenities
Truly enjoy the views. At times, guests forget other guests are next door - very loud TVs, phone conversations, etc...All need to be mindful. Better cleaning of showers is NEEDED! This is the 2nd time hair or dirt was found in the shower and some towels should be changed out (dingy look). All in all, great location.
Stayed 4 nights in Nov 2023
Response from Mikhail on Nov 21, 2023
Dear Delia,I would like to thank you for sharing your most constructive comments and concerns with us. I have shared them with our Housekeeping Department for them to address and correct.Respectfully,Mikhail