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Reviews of St John Inn

3 out of 5
St John Inn
277 Estate Enighed, St. John

Reviews

9.0

Wonderful

Rating 10 - Excellent. 236 out of 375 reviews" "
Rating 8 - Good. 104 out of 375 reviews" "
Rating 6 - Okay. 22 out of 375 reviews" "
Rating 4 - Poor. 9 out of 375 reviews" "
Rating 2 - Terrible. 4 out of 375 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Regina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: Staff was super nice. We showed up early and were greeted by Michael. Our room wasn't ready, but he gave us ideas of things to do, with directions. They have a ton of supplies you can borrow to take to the beach, including coolers, towels, and snorkeling gear. They also have complimentary sunscreen, bug spray, and other sundries. Everyone, staff and guests, were nice. Definitely a place you won't know a stranger. Room was huge.The car ferry is just around the corner, and the people ferry and businesses are less than a 10 minute walk away. Cons: Low water pressure, but not a shock. The layout of the property is interesting, and our room ended up being just off the office. Looks like there were 3 other rooms off to the other side. This means we could hear everything happening in the office, and I assume they would be able to hear us. The pool had to be drained while we were there, because of repairs. Not sure we would have used it, but it was a bummer that it wasn't an option. Everything else: The property is older. It's not a fancy hotel. It doesn't pretend to be anything it's not. We were there only one night, but I wish it was longer. Would recommend on the basis of the staff alone.
Stayed 1 night in Apr 2022
Response from Jim on Apr 12, 2022
Thank you! It was certainly a pleasure to host you and enjoyed the conversation and stories. I too am sorry the pool had to be drained to repair a leak, but with water at premium here we need to respond as quickly as possible. Hope to see you again soon. - jim

10/10 Excellent

April

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the staff and management - very welcoming! Adorable pool. Bright cheery colorful inn within walking distance to everything in Cruz Bay. Highly recommend.
Stayed 2 nights in Mar 2022
Response from Jim on Mar 8, 2022
It was a pleasure to host you April, thank you for the review and hope to see you again soon.

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to town Difficult for those with mobility issues. A lot of steps but Phillip & Jim were very helpful assisting with bags & getting us a cab at check out . Enjoyed complimentary rum punch & breakfast with other guests. Beautiful views.
Stayed 1 night in Jan 2022
Response from Jim on Mar 8, 2022
Thank you John, glad you enjoyed your stay, it was great having you here.

6/10 Okay

Linda Sue

Stayed 7 nights in Jan 2022

6/10 Okay

Scott

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Ok but don't expect peace and quiet
First of all let me say that the owner is great. He was very helpful. However, there is a Dominican dance club across the street and it is EXTREMELY loud. Like a car with a booming system was parked in front of our room. Our floor in the room was literally shaking from the bass. I'm not one to care much about noise, but after a few hours it gets old. Plus there were beetle-looking bugs in the bathroom. It is within a short walk to restaurants, bars and shops though.
Stayed 2 nights in Nov 2021

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Property had great views from the bar/breakfast area. Nice, simple, comfortable rooms.
Stayed 3 nights in Nov 2021
Response from Jim on Nov 16, 2021
Thank you, it was a pleasure to have you here.

8/10 Good

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our host Jim was great and it was convenient to all Cruz Bay activities.
Stayed 2 nights in Oct 2021
Response from Jim on Nov 9, 2021
Thank you, we strive to provide the best experience possible for each guest.

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a Great 1st Night
We always stay at the St. John Inn the 1st night we arrive, and the last night before we leave. It's the perfect buffer to extend your time on St. John a couple nights and it's close to town.
Stayed 1 night in Sep 2021
Response from Jim on Sep 24, 2021
Thanks Bo, it was a pleasure to have both of you here, and looking forward to your next visit soon!

10/10 Excellent

FRANCES

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has a great location and the personnel is really friendly, place is clean and great colors.
Stayed 3 nights in Sep 2021
Response from Jim on Sep 24, 2021
Thank you, Frances! It was certainly a pleasure hosting you, and we look forward to seeing you again soon.

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service
We had a pleasant stay with no problems
Stayed 3 nights in Sep 2021
Response from Jim on Sep 24, 2021
Thankyou Cynthia, is was certainly a pleasure having you here.

10/10 Excellent

Sean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stayed at this property before, and were happy to return. There was some trepidation traveling during Covid, and with the ongoing rebuilding efforts after Maria, but as soon as we landing in Cruz Bay and walked up the hill to the Inn, we knew we were in for a great trip. Jim as very kind, welcoming and available to assist during our stay. The Inn itself is clean and amenable for what it is, it's no palace but it works very well for a beach vacation launching and retiring spot. The location right near the Dolphin market and all the restaurants makes it ideal for those looking to explore the island on foot. You don't need a jeep to get to Solomon or Honeymoon beach, and the taxis will take you further for just a few dollars. We will return as soon as we possibly can.
Stayed 7 nights in Aug 2021
Response from Jim on Sep 24, 2021
Thanks Sean! It was great having you here, and certainly look forward to hosting you again soon.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying here. It is in a beautiful location. The owner and property manager are there to answer questions or just chat with the guests during the free breakfast and rum punch happy hour. We will definitely be back.
Stayed 5 nights in Aug 2021
Response from Jim on Sep 24, 2021
Thank you, we strive to help our guests be as informed as possible and provide whatever information they need.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at a local neighborhood hotel in St. John. If you’re looking for a big resort experience then this hotel is probably not for you, but if you’re looking for great value and a great experience this is for you. Clean rooms, continental breakfast and rum punch happy hour in the evening included. Beach/snorkeling equipment available on site to borrow, friendly helpful staff. Who could ask for more?
Stayed 4 nights in Aug 2021
Response from St. John Inn on Aug 7, 2021
Thank you for taking the time to let others know about your experience here. We strive to ensure a great personalized experience for all of our guests, and look forward to your return visit soon!

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner lives on the property and was very nice. The bed was comfortable and the location was good. It was only a short walk into downtown to the the shops and restaurants. The unit we stayed in could use some updating and the a/c didn’t work that great. Overall good value.
Stayed 1 night in Jul 2021
Response from St. John Inn on Aug 7, 2021
Thank you for the review. We take great pride in our memory form bedding and luxurious sheets to ensure a great night of sleep before heading out for your daily island adventures. Hope to see you back again soon/

10/10 Excellent

Verified traveler

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many pleasant surprises, such as the layout, design, happy hour, free beach chairs. Room was very nice, but we were on the ground floor and wifi was poor quality. Also, bug spray came handy as there were mosquitoes around.
Stayed 2 nights in Jul 2021
Response from St. John Inn on Jul 28, 2021
So glad you enjoyed yourselves. Hope to see you again soon.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great space.
Loved the ambiance. On historic registry.
Stayed 1 night in Jul 2021
Response from St. John Inn on Jul 28, 2021
Thank you and glad you enjoyed yourselves. Hope to see you again soon.

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for our family! Very cute and hospitable. Would definitely recommend again
Stayed 8 nights in Jul 2021
Response from St. John Inn on Jul 21, 2021
Thank you so much. Hope to see you and your friends and family again soon.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice and comfortable. The only negative was the leaky toilet left water on the bathroom floor.
Stayed 1 night in Jul 2021
Response from St. John Inn on Jul 19, 2021
Thank you so much. Hope to see you again in the near future. The toilet is in the process of being repaired now that we have determined the issue. Thanks again

8/10 Good

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to get a feel of St. John
Great location and the hotel staff is very helpful And very nice. Hotel is old but nicely maintained and lots of amenities available (towels,snorkels,chairs, life jackets,etc). Walking distance to all of the locations you want to go in the village area.
Stayed 7 nights in Jul 2021
Response from St. John Inn on Jul 19, 2021
Thank you so much for noticing our well maintained vintage appeal. Hope your next stay with us will be in the near future.

10/10 Excellent

Stacey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location on St. John
Our family of four stayed in one of their suites, which had two bedrooms. Both rooms had queen beds, a/c and ample room to move around and have bags out. One of the two rooms had a tv and there was a little cubby area between the rooms a d near the bath that had a mini-fridge, coffee maker and microwave. The shower was not large but the water pressure was good and didn’t take too long to heat up. The outdoor space was nice with lots of tables and chairs for guests to eat continental breakfast, read, or be on computer. WiFi not amazing in the rooms but good just outside on the property. The owner was very nice and had lots of information to share about the local area in terms of things to see and do and the history of the area. I would recommend this place to other travelers. Located walking distance to town and parking on site or on nearby streets pretty available.
One of the buildings on site.
Small pool available for guests
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveler

Stayed 1 night in Jul 2021
Response from St. John Inn on Jul 19, 2021
Thank you and hope to see you again soon.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great!
Stayed 2 nights in Jun 2021
Response from St. John Inn on Jul 19, 2021
and it was great having you with us. Hope to see you again in the near future.

8/10 Good

Verified traveler

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
I loved the friendly, laid back atmosphere.
Stayed 1 night in Jun 2021
Response from Sierra on Jun 26, 2021
So happy you enjoyed it, this place has an awesome vibe thanks to folks like you!

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at St. John Inn
We just had a GREAT stay at St. John Inn. The owner even took the time to drive us to our ferry in the am. I would rate this place 10/10 for the price, breakfast, location, and overall vibe. We will definitely come back again!
Stayed 1 night in Jun 2021
Response from Sierra on Jun 26, 2021
Amazing to hear Tyler! Hope we can host you again soon :)

10/10 Excellent

Emilie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from Sierra on Jun 26, 2021
Thanks for the great review Emilie! Cheers

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2021
Response from Sierra on Jun 29, 2021
Thank you for giving us a great review!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great staff and fun guest
Stayed 2 nights in May 2021
Response from Sierra on Jun 29, 2021
Thank you for the great review!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at the St John Inn, the property was clean and had everything we needed, to include all the beach equipment you could ask for. The location is within walking distance to many of the local restaurants and the ferry in Cruz Bay. The customer service was beyond and Phillip checked in as you would walk by to make sure everything was going great. Everyday we felt so incredibly welcomed and we will be back to stay at the St John Inn!
Stayed 2 nights in May 2021
Response from Sierra on Jun 26, 2021
Thanks so much for the kind words, we appreciate it! Happy you had an amazing stay and loved it here as much as we do!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in May 2021
Response from Sierra on Jun 29, 2021
Thanks so much! Glad you enjoyed your stay :)

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2021
Response from Sierra on Jun 29, 2021
Thank you for the excellent review!

8/10 Good

Shahid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location with great service.
Facilities were clean. Everything was excellent. Only issue i has climbing stairs with luggage due to my age. Manager did offer to help upon check out. Great value for the price.
Stayed 4 nights in Apr 2021
Response from St. John Inn on Apr 14, 2021
We are so sorry to hear you had an issue with your luggage upon check in. When you come back next time please call us ahead of time and we'd be more than happy to make special accommodations for your luggage. We always ask our guest if they need help with their luggage for check in or check out. We are glad you enjoyed your stay and hope to have you back soon.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival the owner met us, we did not arrive until 8pm. He was waiting for us, he was very welcoming and accommodating. He gave us the scoop of everything we needed to know about the island - as St. John Island is my favorite island thus far in the USVI. The property is quaint well kept and the owner and staff were simply awesome. The property is a short walk to Cruz Bay where the local eateries and shops are - we were not able to go, but we were told that from the property to Salomon Beach and Honeymoon beach were not a far walk. Unfortunately, there was a family emergency and we had to leave abruptly. I am definitely coming back to finish my visit soon - and I would love the opportunity to befriend the owner and staff as they feel like kindred spirits. Oh, and the nightly rum punch was awesome!
Stayed 4 nights in Apr 2021
Response from St. John Inn on Apr 14, 2021
We are so happy to hear you had a fabulous time! Also, we are sorry to hear that your trip had to end unexpectedly. We look forward to having you back to enjoy the beautiful scenery and def the rum punch!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2021
Response from St. John Inn on Apr 14, 2021
Thank you so much for the great review!

10/10 Excellent

Kyle

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021
Response from St. John Inn on Apr 2, 2021
Thank you so much Kyle!

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
We had an amazing time here. Quick walk to restaurants and shopping. We will definitely try and book here again.
Stayed 1 night in Mar 2021
Response from St. John Inn on Mar 26, 2021
So happy to hear! We hope to have you back soon!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Laid back and comfortable.
Very friendly staff, and a fun, relaxed setting. Enjoyed the evening rum punch happy hour and local tips from the owner.
Stayed 1 night in Mar 2021
Response from St. John Inn on Mar 26, 2021
Thank you! Greatly appreciate the feed back!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2021
Response from St. John Inn on Mar 26, 2021
Thank You!

10/10 Excellent

Donna

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021
Response from St. John Inn on Mar 8, 2021
Thank you Donna for taking the time to review! We are happy to hear your trip was a 10 out of 10. We hope to see you back soon.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful, unique, boutique hotel. Brittney, Mike, and Dave were extremely gracious, welcoming hosts. Our room with a kitchen was everything we were hoping for, the location was excellent- walking distance to town, ferry, taxis, beach trails, and grocery stores. We will definitely be returning!
Stayed 5 nights in Feb 2021
Response from St. John Inn on Mar 2, 2021
We are so happy to hear that you had a great time! Thank you so much for taking the time to review your stay. We look forward to having you back soon!!

10/10 Excellent

Jacquelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
St. John Inn Cruz Bay
Only stayed one night in order to extend our vacation, we were very pleasantly surprised with The St. John Inn and will definitely stay the next time we travel to the island, location is great you do not need a car to get there if staying in Cruz Bay great continental breakfast and rum happy hour, rooms are large for the island we stayed in the Hawksnest room, very friendly staff. *****Book through the hotel in order to help support local owners and staff*****
Stayed 1 night in Feb 2021
Response from St. John Inn on Feb 24, 2021
We loved having you even if it was a short stay! Hope you can extend your stay with us next time you are on the island! Thank you so much for your kind words.

10/10 Excellent

Jianwen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little gem close to the heart of actions.
The warmness of this property is unique. I have been traveled and stayed lots of hotels. Many of them offered great service. But Mike and his wife, who are the leading hosts, are more than that. They genuinely offers you their heart and their friendship. Every morning and evening, guests and hosts hanging around restaurants like long lost friends, exchanging stories and adventures. No wonder some people stays there for months.
Stayed 1 night in Feb 2021
Response from St. John Inn on Feb 24, 2021
What a great thing to hear! We love to hear that when guest stay with us they feel like their at a home away from home. We love siting around exchanging life stories and everyone's travels on the island! Thank you again for a great review and we hope to have you back in the near future!

10/10 Excellent

Verified traveler

Stayed 2 nights in Feb 2021
Response from St. John Inn on Feb 24, 2021
Thank you so much!

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2021
Response from St. John Inn on Feb 1, 2021
Thank you so much Maria for the Rave review! We can't wait to have you back!

4/10 Poor

Joe

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2021
Response from St. John Inn on Mar 2, 2021
We are so sorry to hear that you weren't thrilled with your stay. If you could call us to let us know what we could have done better we would greatly appreciate it.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was an amazing find. We stayed here a night before we ended up for a week stay at the Westin. Everything was perfect about this place. Our room was clean and beautifully decorated and had very comfortable beds. We enjoyed hanging out with the staff for breakfast in the morning. We definitely will book this INN on our next trip
Stayed 1 night in Jan 2021
Response from Britny on Jan 7, 2021
Thank you for the wonderful review and we are ecstatic you enjoyed your stay! We look forward to your next visit and if there is anything we can do in the interim to help plan your visit, just let us know!

10/10 Excellent

Diane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
St John Inn
We had a wonderful stay! Hosts were accommodating in all aspects. The complimentary breakfast and rum punch in the evening are a bonus. They are pet friendly and pet loving!
Stayed 8 nights in Nov 2020
Response from Jess on Nov 29, 2020
Diane and her kiddies were such wonderful guests, sweet to everyone, fun and friendly. We miss their happy faces but look forward to seeing everyone again!

10/10 Excellent

Kimberley, Lawrence, KS

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has a very St John island feel. Could walk to Cruz bay and that was important to us.
Stayed 2 nights in Nov 2020
Response from Jess on Nov 29, 2020
We were happy to host Kimberly and let her soak up the island vibes, we look forward to seeing her again soon!

10/10 Excellent

Sharon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint and comfy and amazing customer service!
Living room
Queen Bedroom
Patio
Living Room
Stayed 1 night in Mar 2020
Response from St. John Inn on Sep 15, 2020
Thank you very much Sharon!! We cant wait to see you again. - Hilary

10/10 Excellent

NatalieNY, New York, NY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
St. John’s Inn is a wonderful beachy hotel in the heart of Cruz Bay. If you’re looking for a true island experience with great people, comfortable accommodations, and easy access to all the top sites, this is the place! The rooms were clean and roomy with a kitchenette. The pool and deck are well kept and beautiful. The staff and owner, Dave, are exceptionally welcoming and kind. I highly recommend this property and will be going back. Bonus, Mr. Pipers Jeep rentals is across the road, I was in and out in 10 mins - affordable and convenient. Also, two large markets are within walking distance of the hotel. It was really nice to have the option to pick-up a few things for lunch on the beach. Restaurants and shops also very near by. Enjoy your stay - you won’t regret it!
Stayed 14 nights in Aug 2020
Response from St. John Inn on Aug 25, 2020
Thank you very much Natalie! We hope to see you and your family again soon.

10/10 Excellent

Steve

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Not your typical hotel. Great charm and great service. Walking distance to everything in town.
Stayed 1 night in Jul 2020
Response from St. John Inn on Jul 21, 2020
Thank you very much for your review. We look forward to seeing you again soon!