Ratings based on 217 Verified Reviews
3.1 Room cleanliness
2.9 Service & staff
3.0 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Berlin, MD
Outdated: Room SV181Posted Jul 22, 2017
Our room was very outdated and ugly. Pillows were lumpy and smelled old, no security lock on door, only 1 channel on tv, sliding door old and difficult to slide, bedroom furniture falling apart (particle board), and no arrival info. We were dropped off and had to look for the office to check in??? Only nice thing was the view!
Posted Apr 27, 2017 on Hotels
Beautiful beach but shoddy managementPosted Feb 20, 2017 on Hotels
Contrary to description there is no WiFi i Sapphire Village. After showin confirmation clearl stating that therevshould be, we were given a room in Sapphire Beach where there was a router but no signal. Management took two days to finally acknowledge problem and contact phone company but when we left ten days later still no WiFi. Main bathhouse was closed for renovations. Pool bar was closed.
for Everyoneby A verified traveler from Oakland
A very relaxing location and close to everythingPosted Feb 10, 2017 on CheapTickets
Pros: I liked the location, privacy, and quiet of the hotel.
Cons: The room needs updating and perhaps grounds upkeep.
Location: The location is perfectly centralized to most everything, eating, shopping, markets, dancing, sailing etc. It is a perfect location.
The unit was nice but outdated. It met all my needs. The beach is within steps and is absolutely beautiful. The beach equipment is provided with the room, and the beach chairs. I was next to the marina and the view is amazing. It would have been nice to be able to be in the units that were upgraded but my overall visit was amazing and cozy. I enjoyed my stay.
for Everyoneby A verified traveler from New Jersey
Very pleasant views, helpful office staffPosted Jan 23, 2017
Pros: Location on the beautiful beach, swimming pools very good. Room with kitchenette and overall size of room really great. Office staff very helpful.
Location: V Good restaurants nearby in Red Hook, ferry close by, near Coral Park, not far from Charlotte Amalie, view of beach beautiful and relaxing
Very pleasant place to stay, on grounds restaurant very good food, all staff helpful & pleasant. Beach is beautiful!
for Everyoneby A verified traveler from virginia
Posted Jan 3, 2017
Hotel was conveniently located to Red Hook Marina. While the rooms were furnished comfortably...they smelled like musty and like mold.
for Everyoneby A verified traveler from New York
A condominium not so close to the beach.Posted Dec 23, 2016
A wonderful time at the condo and the beach with comfortable and spacious room, but not a great view. The amenities are adequate but missing beach chairs and wifi. No much on TV to watch, bring your groceries as they expensive on the island. The pool areas are great to chill. Long scenic walks is a must.
by A verified traveler from KC
DisappointingPosted Nov 14, 2016 on CheapTickets
Location: Redhook is nice
Lights didn't all work. Shampoo not provided. Check-in process not clear
by A verified traveler
Old dirty room. Super old furnifurePosted Oct 3, 2016 on Hotels
Everything in the room was so old, dirty and disgusting. It definitely needs some renovation and upgrading all the furniture. The fridge was probably 50 years old it was all rusty. We were even scared to sit on the sun beds on our balcony as they were so old and looked like they will break. The only good thing about our room was the view. All the rest was terrible
by A verified traveler
Posted Aug 1, 2016 on Hotels