Ratings based on 1,457 Verified Reviews

3.2 out of 5
62% of guests recommend
3.4 Room cleanliness
3.3 Service & staff
3.3 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from Virginia

Good hotel

Posted Aug 22, 2017
Right in the middle of town. Everything no more than 30 mins away.
5 out of 5
Recommended
for Everyone
by A verified traveler from south carolina

Posted Aug 21, 2017
Fantastic! Everyone was nice quiet and polite. Service was great . Check in was extremely polite and timely.
4 out of 5
Recommended
for Couples
by A verified traveler from Ooltewah, TN

First time to the USVI

Posted Aug 15, 2017
Pros: Clean
Cons: Parking
Location: Close to shopping
The room was clean and everyone was nice. The only negative was the parking. Not enough spaces available.
4 out of 5
Recommended
for Everyone
by A verified traveler from St. Thomas

Very decent hotel near the ferry port and airport.

Posted Aug 11, 2017
Not a bad place to stay for a night or two. Very close to everything and the staff is very friendly and accommodating!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 8, 2017
Removal all dirty carpets and cleaning maids rude cannot read or speak eaglish. Need wash and dryer room renvation. Big need for updated amenities. Ex microwaves.
2 out of 5
by A verified traveler from miami fl

Posted Aug 7, 2017
Old beat up hotel. Smelled dirty. Loud at night. Not in a good neighborhood.
5 out of 5
Recommended
for Families
by A verified traveler from Puerto Rico

vacations

Posted Aug 4, 2017
Pros: comfortable rooms
Cons: nothing
Location: goog location
excelent facility, the location is beautiful, the hotel staff excelent. comfortable ammenities for family. I recomended. I love the hotel
4 out of 5
Recommended
for Everyone
by A verified traveler from USA

LOCATION, LOCATION

Posted Aug 3, 2017
Pros: The entire staff was very helpful and pleasant and the rooms where are clean.
Cons: Invest in new fixers and mattress and clean carpet.
Location: the location for the windward passage hotel location is closes to everything, downtown shopping, restaurants and across from the ferry.
This hotel is close for downtown shopping and directly across from the ferry. Convenience when you are not renting a car.
3 out of 5
by A verified traveler from San Diego, CA

Basic accomodations - has seen better days.

Posted Aug 1, 2017
The room was clean and comfortable but worn. Paint and wallpaper in public areas was worn and in some cases peeling. Had to ask three times to get the room safe to work. Toilet clogged twice. The restaurant staff was not terribly friendly but the front desk staff was nice and helpful. The claim that the regular rate is $350.00 per night is crazy. If I had paid that I would have been livid.
1 out of 5
by A verified traveler from usa

The noise

Posted Jul 28, 2017
Awful.dusty. Dirty, roaches its just really loud no one cares they didnt even have the right room