“Be aware it is a classic 2-story “motor lodge” with doors opening on to the parking lot, but if you are okay with that the rooms are clean, spacious, comfortable and well appointed, and the staff is super helpful. Would stay there again.”
“Amazing hotel right across from the culinary institute of America and close to the FDR library.
Andrew was super helpful as was all the staff. Very clean.”
“Disappointing Experience – Not Recommended for Families
My experience at this hotel was disappointing. As soon as I entered the room, I noticed a strong, moldy smell. The room and beds were okay, but I had to request toiletries because they were not provided initially. When I requested room cleaning, I was told it might be possible the next day, and thankfully, it was done then.
However, the worst part of my stay was the breakfast experience. I was traveling with my disabled mother and my……
“I have already opened a case with Expedia and have not heard back- I contacted the hotel directly
Hello,
I have arrived at the property and am disappointed to find that it does not match the listing photos or description. The accommodations appear significantly more worn and less clean than represented online.
In addition, I did not receive the check-in instructions with the access code, and when I rang the bell for assistance, the hostess
was rude and dismissive.
Because there are no……
“We had an exceptional stay here! The room was huge, clean, and the amenities top notch!
Staff were friendly, engaging, and they could not have been more welcoming!
Our spa experiences were more than wonderful, and the spa itself is one to experience for sure!
An evening at the bar for dinner was heightened by exceptional service provided by Bella! We undoubtedly look forward to returning soon!”