In-room safe, desk, soundproofing, free cribs/infant beds

Reviews of NH Düsseldorf Königsallee

4 out of 5
NH Düsseldorf Königsallee
Adersstr. 29-31, Düsseldorf, NW

Reviews

8.0

Very Good

Rating 10 - Excellent. 258 out of 867 reviews" "
Rating 8 - Good. 424 out of 867 reviews" "
Rating 6 - Okay. 131 out of 867 reviews" "
Rating 4 - Poor. 30 out of 867 reviews" "
Rating 2 - Terrible. 24 out of 867 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

christine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, convenient locacation close to everything and staff pleasant
Stayed 4 nights in Feb 2024
Response from Deputy Manager on Mar 6, 2024
Dear Christine,thank you very much for your positive review after staying with us!Good to hear that you enjoyed your stay with us.We hope we will see you again. Kind regards

10/10 Excellent

Joseph

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe, helpful staff, good breakfast. Easy walking distance to train station & Old Town. Would stay again.
Stayed 2 nights in Feb 2024
Response from Deputy Manager on Feb 13, 2024
Dear Joseph,thank you very much for your positive review after staying with us!Good to hear that you enjoyed your stay with us.We hope we will see you again. Kind regards,

8/10 Good

Jane Catherine

Stayed 2 nights in Jan 2024
Response from Deputy Manager on Mar 21, 2024
Dear Jane,thank you very much for your positive rating after staying with us! Good to know that you enjoyed your stay with us. We hope we will see you again. Best regards,

4/10 Poor

German, Hallandale

Disliked: Property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Deputy Manager on Jan 31, 2024
Dear Guest,thank you for your stay at the NH Düsseldorf Königsallee. We regret that you were not satisfied during your stay. Looking forward to welcome you back at the NH Hotel Group. Kind regards

10/10 Excellent

Sushant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Deputy Manager on Jan 15, 2024
Dear Shushant,thank you very much for your amazing rating after staying with us! Good to know that you enjoyed your stay with us.We hope we will see you again. Kind regards,

8/10 Good

Sizhe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Deputy Manager on Dec 19, 2023
Dear Sizhe,thank you very much for your positive rating after staying with us! Good to know that you enjoyed your stay with us.We hope we will see you again. Kind regards

6/10 Okay

Kevin

Stayed 3 nights in Nov 2023
Response from Deputy Manager on Dec 6, 2023
Dear Kevin,thank you very much for your rating after staying with us! We hope we will see you again. Kind regards,

8/10 Good

jan

Stayed 2 nights in Nov 2023
Response from Deputy Manager on Nov 21, 2023
Dear Jan,thank you very much for your positive score after staying with us! Good to see that you enjoyed your stay with us. We hope we will see you again. Kind regards,

10/10 Excellent

Jingyu

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2023
Response from Deputy Manager on Nov 21, 2023
Dear Jingyu,thank you very much for your great rating after staying with us! Good to know that you enjoyed your stay with us.We hope we will see you again. Kind regards,

8/10 Good

Marvin

Stayed 5 nights in Nov 2023
Response from Deputy Manager on Dec 13, 2023
Dear Marvin,thank you very much for your very positive rating after staying with us! Good to know that you enjoyed your stay with us. We hope we will see you again. Kind regards,

6/10 Okay

Yigal

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I booked through Expedia for 3 nights the NH Düsseldorf Konigalee , and was confirmed in USD. Upon checking out I was told rates our quoted in Euros even when my credit card had US currency. I requested tween room (2 beds).in fact there were 2 beds connected like double bed . I missed coffee maker in my room which is standard nowadays. The staff is polite and welcoming. Hotel location is central and near public transportation.
Stayed 3 nights in Nov 2023
Response from Deputy Manager on Nov 21, 2023
Dear Yigal,thank you very much for your review after staying with us! A coffee maker is standard at our higher categories like Junior suite or Suite. We hope we will see you again. Kind regards,

4/10 Poor

Andrew

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Wouldn’t recommend.
Pillows had no internal stuffing were like rags, shower was cold no hot water. Breakfast was like an out of stock shop. Room was hot from a radiator with no control had to have window open as AC cooling was off. Loud outside window. Left a day earlier than I paid for.
Stayed 2 nights in Oct 2023
Response from Deputy Manager on Nov 21, 2023
Dear Andrew,thank you for your stay at the NH Düsseldorf Königsallee and furthermore for your comment about our service. We fully regret that you were not satisfied during your stay. Your remarks we have already shared with our team. Thank you to give us the chance to improve day by day. Looking forward to welcome you back at the NH Hotel Group. Kind regards

10/10 Excellent

joanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were very friendly and the hotel was very clean.
Stayed 2 nights in Oct 2023
Response from Deputy Manager on Oct 19, 2023
Dear Joanne,thank you very much for your positive review after staying with us! Good to hear that you enjoyed your stay with us. We hope we will see you again. Kind regards,

10/10 Excellent

Richard

Business traveler
Stayed 1 night in Oct 2023
Response from Deputy Manager on Oct 19, 2023
Dear Richard,thank you very much for your amazing rating after staying with us! Great to see that you enjoyed your stay with us. We hope we will see you again. Kind regards,

8/10 Good

Masahiro

Stayed 2 nights in Sep 2023
Response from Deputy Manager on Nov 21, 2023
Dear Masahiro,thank you very much for your positive review after staying with us!Good to hear that you enjoyed your stay with us.We hope we will see you again. Kind regards,

8/10 Good

Arnaud

Stayed 1 night in Sep 2023
Response from Deputy Manager on Oct 10, 2023
Dear Arnaud,thank you very much for your good rating after staying with us! Good to see that you enjoyed your stay with us.We hope we will see you again. Kind regards,

8/10 Good

Balbinder Singh

Stayed 3 nights in Sep 2023
Response from Deputy Manager on Oct 10, 2023
Dear Balbinder,thank you very much for your good score after staying with us! Good to know that you enjoyed your stay with us.We hope we will see you again. Kind regards,

8/10 Good

DUNCAN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stay at this hotel frequently. Very comfortable. Disappointed this time as WiFi was not available in my room upon arrival and was still not fixed 5 days later. Staff seemed unconcerned about this
Stayed 4 nights in Sep 2023
Response from Deputy Manager on Sep 28, 2023
Dear Duncan,thank you very much for your positive and honest review after staying with us! Good to hear that you enjoyed your stay with us. We will hand over your feedback about the WiFi again to the provider. We regret that they had some issues during your stay which wouldnt fixed during your stay completely in all floors. We hope we will see you again. Kind regards,

8/10 Good

Michelle

Stayed 5 nights in Sep 2023
Response from Deputy Manager on Oct 10, 2023
Dear Michelle,thank you very much for your positive rating after staying with us! Good to know that you enjoyed your stay with us. We hope we will see you again. Kind regards,

2/10 Terrible

Mark

Stayed 5 nights in Sep 2023
Response from Deputy Manager on Oct 10, 2023
Dear mMrk,thank you for your stay at the NH Düsseldorf Königsallee and furthermore for your comment about our service. We regret that you were not satisfied during your stay. Your remarks we have already shared with our team. Thank you to give us the chance to improve day by day. Looking forward to welcome you back at the NH Hotel Group. Kind regards

2/10 Terrible

dongkwon

Stayed 11 nights in Aug 2023
Response from R. Martinez on Sep 11, 2023
Lieber dongkwon, wir finden es sehr schade, dass wir Sie nicht überzeugen konnten. Lassen Sie es uns doch bitte wissen, was genau wir verbessern können. Schreiben Sie mir gerne per Mail: r.martinezramos@nh-hotels.com. Wir freuen uns auf Ihre Nachricht! Besten Dank vorab! Mit den besten Grüßen Ihr

10/10 Excellent

Ying

Stayed 1 night in Aug 2023
Response from Martinez on Sep 11, 2023
Dear Ying, thank you so much for this great review.We are looking forward to welcoming you soon again. All the best. Yours

6/10 Okay

Louise

Liked: Cleanliness, staff & service
Our suite on the 5th floor was spacious but the bed was not comfortable. Breakfast was average. Pros: location and proximity to shops and restaurants.
Stayed 2 nights in Aug 2023
Response from Martinez on Sep 11, 2023
Dear Louise, Thank you for taking time to give us a review of your stay and furthermore for your comment about the mattress. Your remarks are already shared with our team.We have to apologize and we regret that you were not satisfied during your stay. We would be glad to welcoming you back at the NH Hotel Group. All the bestYours

10/10 Excellent

Rafal

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from R. Martinez on Sep 11, 2023
Hola Rafael, nos alegramos gratamente de saber que nuestro servicio y nuestro equipo ha superado sus expectativas.Estamos deseando darle la bienvenida de nuevo a nuestro Hotel.Un saludo

10/10 Excellent

Frank, Astoria

Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
I keep coming back - I really like this place
Stayed 3 nights in Aug 2023
Response from R. Martinez on Sep 11, 2023
Dear Frank, Thank you for taking the time to give us this great feedback.We are happy that you enjoyed your stay in our hotel and we are looking forward to welcoming you soon again. In the meanwhile we wish you all the best. Yours

10/10 Excellent

Frank, Astoria

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place in a nice area
Stayed 3 nights in Aug 2023
Response from Martinez on Sep 11, 2023
Vielen lieben Dank für Ihre tolle Bewertung. Bis bald!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from Martinez on Sep 11, 2023
Vielen herzlichen Dank für Ihre Bewertung.

10/10 Excellent

Aaron

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023
Response from R. Martinez on Sep 11, 2023
Hallo Aaron, vielen Dank für Ihre tolle Bewertung

10/10 Excellent

lee

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and location would stay again
Stayed 2 nights in Jul 2023
Response from Martinez on Sep 11, 2023
Dear lee, thank you so much for this great review.We are happy that you liked your stay with us.We would be glad to be your host again during your next visit of Düsseldorf.All the best in the meanwhile.with kind regards Yours

8/10 Good

Anita

Stayed 1 night in Jul 2023
Response from Martinez on Sep 11, 2023
Liebe Anita, vielen Dank für Ihre Bewertung. Wir würden uns freuen Sie bald wieder bei uns begrüßen zu dürfen. Bis dahin wünschen wir alles Gute! Ihr

10/10 Excellent

Alex

Stayed 2 nights in Jun 2023
Response from Deputy Manager on Jun 30, 2023
Dear Alex,thank you very much for your amazing rating after staying with us! Great to know that you enjoyed your stay with us. We hope we will see you again. Kind regards,

2/10 Terrible

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The room smelt of sweat and I asked for a room change. The really friendly and helpful receptionist offered me 2 other rooms but they both had no working a/c. So I had to revert back to the original smelly room which was no comfortable
Stayed 1 night in Jun 2023
Response from Deputy Manager on Jun 23, 2023
Dear Guest,thank you for your stay at the NH Düsseldorf Königsallee and furthermore for your comment about our service. We regret that you were not satisfied during your stay. Your remarks we have already shared with our team. Thank you to give us the chance to improve day by day. Looking forward to welcome you back at the NH Hotel Group. Kind regards

6/10 Okay

Orhan

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The available accomodation was a single room with a small bed for my wife and I , although it was booked three months in advance.
Stayed 2 nights in May 2023
Response from Deputy Manager on Jun 19, 2023
Dear Orhan,thank you for your stay at the NH Düsseldorf Königsallee and furthermore for your comment about our service. We regret that you were not satisfied with your room during your stay. Your remarks we have already shared with our team. Thank you to give us the chance to improve day by day. Looking forward to welcome you back at the NH Hotel Group. Kind regards

8/10 Good

Farhad

Stayed 1 night in May 2023
Response from Deputy Manager on Jun 19, 2023
Dear Farhad,thank you very much for your positive review after staying with us! Great to hear that you enjoyed your stay with us. We hope we will see you again. Kind regards,

10/10 Excellent

Frank, Astoria

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and great staff. very clean, good are with restaurants and Bars and close to shopping.
Stayed 3 nights in Apr 2023
Response from Deputy Manager on May 11, 2023
Dear Frank,thanks for staying with us at the NH Düsseldorf-Königsallee. It is a pleasure for us to read your great comment. We are all really happy to made your stay at Düsseldorf a memorable one. I hope we will see you again. Best regards.

10/10 Excellent

Subhash

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2023
Response from Deputy Manager on May 31, 2023
Dear Subash,thank you very much for your positive rating after staying with us! Great to hear that you enjoyed your stay with us. We hope we will see you again. Kind regards,

10/10 Excellent

Milan

Stayed 3 nights in Feb 2023
Response from Deputy Manager on Mar 7, 2023
Dear Milan,thank you very much for your great score after staying with us! Good to know that you enjoyed your stay with us. We hope we will see you again. Kind regards,

10/10 Excellent

KYUNG AH

Stayed 4 nights in Feb 2023
Response from Deputy Manager on Feb 28, 2023
Dear Kyung, thank you very much for your positive review after staying with us! Great to know that you enjoyed your stay with us. We hope we will see you again. Kind regards,

10/10 Excellent

KYUNG AH

Stayed 4 nights in Feb 2023
Response from Deputy Manager on Feb 28, 2023
Dear Kyung,thank you very much for your great score after staying with us! Good to know that you enjoyed your stay with us. We hope we will see you again. Kind regards,

10/10 Excellent

Karen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location, very tidy hotel
Stayed 2 nights in Sep 2022
Response from Deputy Manager on Oct 4, 2022
Dear Karen, thanks for staying with us at the NH Düsseldorf-Königsallee. It is a pleasure for us to read your great comment. We are all really happy to made your stay at Düsseldorf a memorable one. I hope we will see you again. Best regards.

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Deputy Manager on Oct 4, 2022
Dear Maureen,thank you very much for your outstanding rating after staying with us! Great to know that you enjoyed your stay with us. We hope we will see you again. Kind regards,

6/10 Okay

sean

Business traveler
Liked: Cleanliness, staff & service
The single room is too small, not convenient
Stayed 1 night in Sep 2022
Response from Oliver K. Deputy Manager on Sep 26, 2022
Dear Sean,thank you for your review. We can recommand you to book a double room for single use or a superior room for your next stay if you prefer to have a bigger room. Greetings

6/10 Okay

Meirion, Cardigan

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Lift not working. No Towels, and had to wait an hour to receive and that I had to collect from reception. Great for location. Reception Slow.
Stayed 2 nights in Jun 2022
Response from Oliver K. Deputy Manager on Sep 19, 2022
Dear Meirion,thank you for taking time to give us a review for your stay. We are sorry to hear that your stay didnt meet your expectations. We forwarded your critics to the housekeeping and reception team and would be happy to welcome you again for your next stay in Düsseldorf. Greetings

8/10 Good

Iman

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was nice They upgraded to one level up free Location is perfect Bery nice restaurant close to hotel Room size was perfect Next time choose the same
Stayed 3 nights in Aug 2022
Response from Deputy Manager on Aug 25, 2022
Dear Iman,thank you very much for your fantastic review after staying with us! Great to hear that you enjoyed your stay with us. We hope we will see you again. Kind regards,

8/10 Good

Iman

Stayed 2 nights in Aug 2022
Response from Deputy Manager on Aug 25, 2022
Dear Iman, thank you very much for your positive review after staying with us! Good to see that you enjoyed your stay with us. We hope we will see you again. Kind regards,

8/10 Good

Mohammad

Stayed 1 night in Aug 2022
Response from Deputy Manager on Aug 11, 2022
Dear Mohammad, thank you very much for your good rating review after staying with us! We hope we will see you again. Kind regards

10/10 Excellent

ABDULLA

Liked: Cleanliness
Hotel area is great staff are helpful and service is great but rooms are without A/C
Stayed 1 night in Jul 2022
Response from Deputy Manager on Aug 11, 2022
Dear Abdulla, thank you very much for your positive review after staying with us! Great to hear that you enjoyed your stay with us. We hope we will see you again. Kind regards,

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Hotel in excellent location, staff very friendly and helpful, room warm with no air conditioning but temperatures outside were very high at 34 degree's, a fan was supplied which did help. Breakfast was wonderful. We would use this hotel again when in Dusseldorf
Stayed 4 nights in Jul 2022
Response from Deputy Manager on Aug 11, 2022
Dear David, thank you very much for your positive review after staying with us! Great to hear that you enjoyed your stay with us. We hope we will see you again. Kind regards,

8/10 Good

ABDULLA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice but doesn’t have A/C location is great 15 min from the restaurant
Stayed 1 night in Jul 2022
Response from Deputy Manager on Aug 11, 2022
Dear Abdulla, thank you very much for your positive review after staying with us! We hope we will see you again. Kind regards,

10/10 Excellent

Catherine

Stayed 2 nights in Jul 2022
Response from Deputy Manager on Aug 11, 2022
Dear Catherine, thank you very much for your amazing score after staying with us! Great to see that you enjoyed your stay with us. We hope we will see you again. Kind regards,