Ratings based on 126 Verified Reviews

4.2 out of 5
92% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Hollywood Florida

Ok location to far from central.

Posted May 22, 2017 on Orbitz
Ok no breakfast in price,location could have been better and noise level not good. No AC.
Comment from Hotel Management
May 27, 2017 by D. Stranninger, Hotel Manager, Hotel Management
Dear Roger, thank you for your comment on Orbitz and the personal impressions of your stay. Actually we do not promote to have any AC, our hotel has only a ventilation. Therefore you might had different expectations for your stay with us. Best regards.
4 out of 5
by Hani

Below expectations

Posted May 10, 2017 on Hotels
The room was too small. no air-conditioning. breakfast was poor. The staff was nice and helpful. we got a very unreadable map of the city probably due to a bad printer.
Comment from Hotel Management
May 19, 2017
Dear Hani, thank you for rating your stay in our hotel. The concept of our hotel brand is to offer rooms for a good price-performance ratio, what also includes our breakfast offer. For € 8,50 we offer a choice of unlimited food and drinks. Our hotel does not have an acutal air-condition, but a ventilation to cool down the rooms and public areas. We are sorry to hear about the inconveniences with the map that you received at the Front Desk, we will work on finding a solution. We are looking forward welcoming you again in our hotel to hopefully convince you with our services. Your Première Classe Düsseldorf City
4 out of 5
by Andrew Johnson

Great value for money.

Posted Apr 1, 2017 on Hotels
The staff were friendly and very helpful. The room was fine, newish. Not huge, but adequate. Very handy for getting a bus (very cheap) to the main airport. If you want breakfast, they turn the main reception area into a breakfast bar - very practical.
Comment from Hotel Management
Apr 25, 2017
Dear Andrew Johnson, thank you for your great comment on Expedia. We are happy that you are telling the community about our great value for money. My team and me are looking forward to welcome you back to Première Classe Düsseldorf City. Best regards. Daniel Stranninger Manager Première Classe Düsseldorf City
5 out of 5
by Oudry

Posted Mar 12, 2017 on Hotels
Comment from Hotel Management
Apr 20, 2017
Dear Oudry, thanks a lot for this perfect ranking on Expedia. We are proud that you were totally satisfied with your stay at our hotel. Best regards. Daniel Stranninger Manager Première Classe Düsseldorf City
5 out of 5
Recommended
for Everyone
by A verified traveler from L

Great quality and value

Posted Dec 13, 2016
Superb bedrooms with very comfortable beds and excellent shower. Great value for money and in a great location. Breakfasts are very good and the hotel is spotlessly clean.
Comment from Hotel Management
Jun 16, 2017 by D. Stranninger, Hotel Manager, Hotel Management
Dear Robert, thank you for this perfect comment on Expedia. We love to read that you comment on great quality and value for our hotel and services. We are all looking forward to welcome you back to Première Classe. Best regards.
4 out of 5
by A verified traveler

Helpful Staff

Posted Nov 16, 2016 on Hotels
Good location and very clean no coffee in room had to pay for and fetch from reception
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 1, 2016 on Hotels
4 out of 5
by Philip

This traveler left a rating score only Posted May 24, 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 21, 2016
Good value for the cost. The hotel is an easy walk from the nearest train station.
Comment from Hotel Management
Jun 16, 2017 by D. Stranninger, Hotel Manager, Hotel Management
Dear Guest, thank you for this perfect comment on Expedia. Best regards.
4 out of 5
by Luke from Stourbridge

Excellent value for money

Posted Dec 29, 2015 on Hotels
Excellent hotel for the price, very clean rooms, good location for the Christmas market and friendly staff. Breakfast was an option for a few extra euros, and well worth it. A member of staff came into the room to clean without any notice or knocking the door, but otherwise a perfect stay