Reception

Reviews of Rheinmetropole Hotel

Rheinmetropole Hotel
Oststraße 166, Düsseldorf, NW

Reviews

5.4
Rating 10 - Excellent. 26 out of 244 reviews" "
Rating 8 - Good. 42 out of 244 reviews" "
Rating 6 - Okay. 55 out of 244 reviews" "
Rating 4 - Poor. 64 out of 244 reviews" "
Rating 2 - Terrible. 57 out of 244 reviews" "

5.8/10

Cleanliness

5.6/10

Staff & service

5.0/10

Amenities

5.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Apoorva

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and service was good
Stayed 1 night in Jan 2024

10/10 Excellent

Aejaz Ahmad

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

10/10 Excellent

Aejaz Ahmad

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

8/10 Good

Vicky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel, no complaints. Great location! Clean (undergoing renovations which did not affect our stay but will be really nice for the hotel). Super comfy bed!
Stayed 5 nights in Jan 2023

6/10 Okay

Verified traveler

Stayed 1 night in Dec 2022

8/10 Good

Lyzea Jean

Traveled with group
Liked: Cleanliness, staff & service
nice but the time we visit i guess some part of the hotel is under construction.
Stayed 1 night in Nov 2022

4/10 Poor

Walid

Business traveler
Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Oct 2022

2/10 Terrible

Bolanle

Traveled with family
Disliked: Staff & service, room comfort
I will never stay here again.
Stayed 6 nights in Oct 2022

10/10 Excellent

Desale

Liked: Cleanliness, staff & service, amenities
It’s ok but the hotel doesn’t provide fridge in the room.
Stayed 2 nights in Jul 2022

10/10 Excellent

Per-Åke

Stayed 1 night in Jun 2022

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2021

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Very basic. But still in a way fair and clean, although wornout surfaces. The room served me what I needed. Location is good though.
Stayed 1 night in Oct 2020

2/10 Terrible

Duncan

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't stay here
This is not a hotel, more of a badly run hostel. Rooms smell of smoke, pipes whistle lodlyall night long. Building work starts at 7am just in case you are finally asleep. Breakfast is added, whether you want it or not, and whetehr you have booked it or not, you will be charged, cash only, extra, in a very imtimidating way by aggressive Russian male staff. Paid a fortune for location and will never stay here again. Please be aware its horrific.
Stayed 3 nights in Feb 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

8/10 Good

Julio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
OK for the price
Hotel had a small room, but fair for the price
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Internet is not eatable the night shift not speak English
Stayed 5 nights in Jan 2019

6/10 Okay

Chris

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
the room was totally different from the photo in Hotel's .com Smelly bathroom/toilet and uncomfortable bed
Stayed 2 nights in Oct 2018

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good
cool
Stayed 1 night in Sep 2018
Response from Anna on Oct 5, 2018
Thank you

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Room comfort
Cheap stay but can recommend
Very affordable rates, simply place but can recommend
Stayed 1 night in Apr 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The worst hotel room
The bedrooms are in severe need of renovation.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very old and basic hotel
It is not worth to stay unless you are only thinking in price. I would not stay again since it is a very old and basic hotel
Stayed 2 nights in Mar 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible bedroom Receptionist did not speak English
Stayed 2 nights in Jan 2018

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
My mark is fair
İ found this hotel Via İnternet, İ think it is a fair hotel, no bad
Stayed 2 nights in Dec 2017

8/10 Good

Mike , biggin hill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near main railway station 5 minutes walk. City centre bar area 20 minutes walk. Reception 24 hours. Clean and tidy.
Stayed 2 nights in Nov 2017

2/10 Terrible

Brij P.

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ants everywhere, AVOID
Hotel is infested with ants. I had my room changed after the first night, I told the guy at the front desk I want a room just no ants. He said he couldn't promise that, I thought he was joking, but after the 2nd day in the new room ants everywhere. The city was sold out because of a tradeshow so I was stuck. Do not stay here.
Stayed 6 nights in Nov 2017

6/10 Okay

Verified traveler

Good location but certainly not worth 270 euro
Friendly staff but poor quality hotel. this is a budget hotel and is exactly that
Stayed 4 nights in Nov 2017

10/10 Excellent

Dave LA, J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Polite
A fantastic stay if you don want to spend hundreds of euros. Clean rooms a nice stop on my last day of Eorope. Very helpful nice people at the front desk. A great place to stay longer if you're exploring Düsseldorf!
Stayed 1 night in Aug 2017

8/10 Good

Kiera

Liked: Staff & service
Location 10/10
During our stay the building work next door woke us several times however the service and location is excellent! Everything you'll need is located on the same road as the hotel. The interior isn't as modern as portrayed on the photos. But good value for money, would recommend.
Stayed 3 nights in Jun 2017

8/10 Good

Amel

Liked: Cleanliness, property conditions & facilities, room comfort
It was good

8/10 Good

David

Liked: Staff & service
Average
Nice enough hotel, maybe not worth the room rate I paid but decent enough. Handy for the train station and a bit of a walk to the old town but nothing major, but there was plenty of transport links if you didn't want to walk. The single room itself was compact but ideal enough for 1. The TV only had a few channels and not great quality and the bathroom was also on the small size. But for an overnight or couple of days stay it was ok .

6/10 Okay

steven

Disliked: Property conditions & facilities
Not a bad 2 Star Hotel
A 2 star hotel. It's an aging hotel with aging interiors and furnishings. The staff was fine, but only a few speak English, so bring a translator. Accommodations were mediocre, but acceptable.

6/10 Okay

hesham

Liked: Cleanliness
Disliked: Staff & service

8/10 Good

MJ, London

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

2/10 Terrible

Yuh Fa Philip

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty room hotel
It was poor and expensive. The staff are not helpful when I checkin at 7:30pm. Day shift staff are more alert. Beer from the bar is reasonable priced.

8/10 Good

Daniel

Convenient and Cheap Hotel
Perfect for what I needed. Good bed with good wifi near downtown.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Düsseldorf is expensive
Not great value for money but that is Düsseldorf. I have to add more but I don't need to. Say more

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Rooms small and uncomfortable, very expensive for what was offered.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel should not be on Expedia.
Cold shower two mornings in row. Uncomfortable, saggy bed. There's nothing to like about this place.

8/10 Good

yvonne, Torquay

Liked: Staff & service
Very good
Basic hotel but lovely helpful staff and good position for everything

4/10 Poor

H & J, USA

Disliked: Cleanliness, property conditions & facilities, room comfort
You get what you pay for...
Rooms are very simple, TV screens smaller than our computer monitors, TV stations were few and some major ones not available at all. Above all this musty smell stemming most likely from the drain in the bathroom floor or the overall badly ventilated bathroom (there was what looked like minor mold build-up around the shower). Somewhat suspicious: the free wireless Internet showed initial IP address from Sofia, Bulgaria (and not as expected Germany). Running a VPN tunnel is, as always on public Internet, strongly recommended. The only positive: some of the hotel staff was friendly and helpful.

2/10 Terrible

dierk, Zuerich

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
very bad!!!
oh my goodness,i cant belive such hotels still exist.I mak eit short,very old,in a bad condition,it defenitely deserves no - zero stars

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
A rip off!
Four of us stayed at the Rheingold for a trade show in Cologne. As is often the case when the big shows are on, you are forced to look further afield and we ended up in the Rheingoldhotel. Based on the reviews, we had limited expectations but I can certainly say that my experience was worse than I imagined. All four double rooms we booked were in fact twins (we arrived late and had no time to take issue with this) and everything was shabby. Exposed wires, a retro TV and a general grotty decor did nothing to impress. The duvet was too small and my pillow was the most uncomfortable I have ever experienced. It was pretty noisy too. I can honestly say that the photos provided are not remotely like the room that I stayed in. Ultimately, I sense that the hotel owner knows that he has a captive market when it is 'show time' and is milking it for all it is worth!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Good where it counts at a good price.
Clean room, comfortable bed, free wireless internet, free breakfast, low price, good location---this hotel is good where it matters. They haven't spent money lately on the carpet, it seems, but who cares? Recommended.

10/10 Excellent

Martin, grimsby England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel very clean.
Very nice hotel.

4/10 Poor

Verified traveler

Disliked: Staff & service, room comfort
One of the worst hotels i've stayed. Maybe for 2-3 star its ok, but the price did not match the quality.

4/10 Poor

Bigtimeriddler, London

Liked: Cleanliness, staff & service
Disliked: Room comfort
Efficient hotel but not for a hot day
The hotel is ok - but nothing can justify the 280 euro rate for one night - as it happens the rooms are very dated, small poky though clean; the single beds are really small. and it was a hot night - so no air conditioning means open windows - that means road noise - its on a busy main road. the staff are very pleasant and they loaned me their table fan so I did manage to get some sleep. Won't be booking again ... if its a warm day.