Ratings based on 313 Verified Reviews

4.4 out of 5
91% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from Austin, TX

Hotel in Stafford off of the highway

Posted Oct 27, 2017
Pros: Location
Cons: Cleanliness, customer service, and safety precautions
Location: Plenty of restaurants nearby
I've been staying here for the past year on my work trips, but this last time not only did they give me a room that smelled like a combination of mothballs (chemicals) and burnt, but the front desk staff (Miss Mae and another younger woman) were extremely rude when I requested to be moved to another room or receive a refund. They told me they didn't have any rooms available so when I spoke to the manager, he all of a sudden had a room (with a leaking refrigerator by the way). I didn't appreciate the dishonesty or the rudeness and will no longer be staying at the Comfort Suites in Stafford, TX. I also found a long piece of hair in one of my hand towels AND the door was unlocked when I first walked in. I am completely appalled by the service, cleanliness, and safety of this hotel.
5 out of 5
by Martin

Comfort Suites review

Posted Sep 11, 2017 on Hotels
Great location in the Stafford area. The staff were very polite and attentive during my stay. The breakfast was good and they even had a waffle maker that produces Texas shaped waffles which was really cool. I'd definitely stay here again.
5 out of 5
by joe

This traveler left a rating score only Posted Aug 23, 2017 on Hotels
5 out of 5
by Vickie

Posted Aug 21, 2017 on Hotels
Loved my 2 night stay there. My room was great, staff was friendly and helpful, breakfast was great. Will stay here next time in Stafford!
5 out of 5
by A verified traveler

excellent

Posted Aug 19, 2017 on Hotels
very great service will stay next time as well.
5 out of 5
by cindy

This traveler left a rating score only Posted Aug 14, 2017 on Hotels
5 out of 5
by Jana

This traveler left a rating score only Posted Aug 10, 2017 on Hotels
5 out of 5
by Teju

This traveler left a rating score only Posted Aug 8, 2017 on Hotels
5 out of 5
by Arthur

loved it

Posted Aug 7, 2017 on Hotels
Exceptional! The staff were friendly, the hotel is nice, the room is spacious and comfortable.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jul 31, 2017 on Hotels