Ratings based on 376 Verified Reviews

2.7 out of 5
43% of guests recommend
2.9 Room cleanliness
3.0 Service & staff
2.8 Room comfort
2.4 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from Dallas, Texas

No upkeep of facility. Stay away

Posted Aug 20, 2017
Pros: Friendly reception staff
Cons: See comments above
Broken shower head Door cards always have to be replaced (4 times during a 5 day stay) Damaged shower curtain rod Damaged toilet paper dispenser No toilet paper, had to take from downstairs bathroom. And cleaning staff did not replace during daily cleanings. Damaged walls Cracked window glass Ice machine not working in common area Overall, this place was a dump. I will NEVER stay at a Days Inn again. I was surprised this was part of a major chain (Westin). Westin needs to make a surprise inspection to their hotel. Damaged carpet on stairs DO NOT STAY HERE
Comment from Hotel Management
Aug 26, 2017 by Ashley, Hotel Management
I do apologize your stay was not up to your standards. We are in the process of renovating to update and fix any issues at our property.
1 out of 5
by A verified traveler

Posted Aug 17, 2017
Very very dirty .. No clean everyday... Only change trash bag & bed
Comment from Hotel Management
Aug 26, 2017 by Ashley, Hotel Management
I do apologize your stay was not up to your standards. We are in the process of renovating to update and fix any issues at our property.
1 out of 5
by A verified traveler

Filthy, terrible condition

Posted Jul 7, 2017
I did not stay went to room, saw the condition and checked out. Total waste of money
Comment from Hotel Management
Jul 15, 2017 by Ashley, Hotel Management
I do apologize your stay at our property is not up to your standards. We are in the process of renovating to update our property and to fix any issues there might be.
1 out of 5
by A verified traveler

Posted Jul 3, 2017
The bathtub had no showerhead two holes in the bathroom wall the toilet was about to fall apart Overall hotel staff is polite and the housekeepers did a good job. Definitely needs a really good maintenance person
Comment from Hotel Management
Aug 14, 2017 by General Manager, Hotel Management
I do apologize your stay was not up to your standards. We are in the process of renovating to fix and update our property.
3 out of 5
by A verified traveler

Needs renovation.

Posted Jun 22, 2017 on Hotels
Run down and in need of maintenance. Had 2 different rooms, both smell of mold. Slow draining sinks, broken shower heads, old CRT tv's. Breakfast is OK, cereals, breads and waffles. Was about $10 cheaper than similar hotels in the area.
Comment from Hotel Management
Jun 28, 2017
I do apologize your stay was not up to your standards. We are in the process of renovating our hotel to update and fix any issues there might be.
1 out of 5
by Abel

Stay away

Posted Jun 14, 2017 on Hotels
I usually don't rate hotels ,unless it helps future potential customers decide not to stay in a " hotel" that will prevent them to enjoy a good night sleep, other things usually Won't mentioned (like roaches, no towels,no shower curtains,duty carpets,stinky odors,dust in furniture) but this hotel has it all specially the uncomfortable bed
Comment from Hotel Management
Jun 16, 2017
I do apologize your stay was not up to your standards. We are in the process of renovating to fix any issues at our property.
2 out of 5
by A verified traveler from garden grove, ca.

Posted Jun 11, 2017
Pros: The only thing I like about the hotel is the location, it is close to a lot of restaurants, across the street from a mall, and right off the freeway
The room was dirty and it smelled like a musty smell, the bed sheets looked stained and the bed was lop sided, I really thought I got bed bugs from the bed. The furniture was old, the toilet seat kept coming off, the bathtub looked dirty too and the shower curtin was super wrinkly looked like they had it store in a shopping bag and put it up at the last minute cause they had nothing else. We had to go ask for a remote control for the television. The staff is unprofessional. The waffles and coffee were not even good. There were stains in the carpet. The first day we were there the key card reader did not work so every time we left the room and came back we had to ask the staff to let us in which there was only 1 staff member and if she was not there we had to wait around for her to come back to let us in. No I would not stay at this hotel again. What I really wanted to do is go across the street and stay somewhere else. I was glad we only stayed there for two nights.
Comment from Hotel Management
Jun 16, 2017 by N/A, Hotel Management
I do apologize your stay was not up to your standards. We are in the process of renovating to fix any issues at our property .
1 out of 5
by A verified traveler

Posted May 31, 2017 on Hotels
Comment from Hotel Management
Jun 28, 2017
I do apologize your stay was not up to your standards. We are in the process of renovating our hotel to update and fix any issues there might be
1 out of 5
by A verified traveler

Bad service no customer service clerk sleeping

Posted May 4, 2017 on Hotels
Never booked again
Comment from Hotel Management
Jun 16, 2017
I do apologize your stay was not up to your standards. We are in the process of renovating to fix any issues at our property.
1 out of 5
by Stacie

Worse hotel stay ever!

Posted Apr 24, 2017 on Hotels
This hotel was beyond gross. Our shower curtain had tie wraps on it holding it together. The comforter had something sticky on the inside of it that my hasband put his arm in. Overall it was a very dirty place and I would nevertheless recommend anyone to stay here.
Comment from Hotel Management
Jun 16, 2017
I do apologize your stay was not up to your standards. We are in the process of renovating to fix any issues at our property.