Exterior

Reviews of Hampton Inn Houston/Stafford

2.5 out of 5
Hampton Inn Houston/Stafford
4714 Techniplex Dr, Stafford, TX

Reviews

8.0

Very Good

Rating 10 - Excellent. 346 out of 741 reviews" "
Rating 8 - Good. 212 out of 741 reviews" "
Rating 6 - Okay. 75 out of 741 reviews" "
Rating 4 - Poor. 45 out of 741 reviews" "
Rating 2 - Terrible. 63 out of 741 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Teri

Stayed 1 night in Mar 2024

6/10 Okay

aziz, Grayson

Business traveler, Traveled with partner
property is in need of renovation, shower temperature keeps fluctuating and quality of breakfast keeps going down in Hampton inn properties.
Stayed 3 nights in Feb 2024
Response from Managment on Mar 14, 2024
Thank you for taking the time to give us feedback. This will help us provide a better experience to our guests. Our hotel will be going through a renovation soon, we hope you give us another chance on your next visit to the Stafford/ Houston area!

2/10 Terrible

Jim

Traveled with family
Deck was vacant. Then she checked some one else in our room. They come into our room why we was asleep.
Stayed 2 nights in Mar 2024

2/10 Terrible

Afiz

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible smell and out dated !!! Worst Hampton property ever!
Stayed 2 nights in Feb 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Tricia

Disliked: Property conditions & facilities
The reason I booked was for the hot tub and it was broken….was going to return on another trip but not now
Stayed 1 night in Jan 2024

4/10 Poor

Nabor

Traveled with family
Liked: Amenities
Stayed 3 nights in Jan 2024

2/10 Terrible

Sarah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The tub was dirty and I told the person at the front desk and she could care less
Stayed 1 night in Jan 2024

2/10 Terrible

Casey

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No pool/hot tub
Pool and Hot tub was out of service. When checked in made comment about how was looking forward to it and they never mentioned that it was down. Overall rooms was nice. Hot water in shower toke a while to get there and didnt stay long. A/C was noisey but somehow helped as it was a white noise.
Stayed 2 nights in Jan 2024

8/10 Good

Ricky

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay - thank you!
This is our 10th+ staying at this hotel. Keep in mind this is no 4 Season or Ritz Carlton but the staff gave me the same level of services. The location of the hotel is excellent to what our need, therefore it add extra bonus for us to stay here. Thank you again for everything
Stayed 5 nights in Dec 2023

2/10 Terrible

Vivek

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2023

2/10 Terrible

Eric

Stayed 4 nights in Dec 2023

4/10 Poor

tamiz

Traveled with family and small children
Disliked: Amenities
Property is very nice but staff have no professionalism . Asked for bottled water being a Hilton honor member and was told had to pay for it . Never had this happen before . What’s the point of being a member??
Stayed 1 night in Dec 2023

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

tamiz

Stayed 2 nights in Dec 2023

6/10 Okay

David

Liked: Cleanliness, staff & service, room comfort
12/6/23 Stay in Room 124, Stafford
Issues with room: Shower water was lukewarm. Only one tissue was in the box. TV did not work properly; unable to change channels. (Turned it off) Lampshade by TV was ripped. No Gideon Bible found in room.
Stayed 1 night in Dec 2023

2/10 Terrible

Matthew

Stayed 1 night in Dec 2023

2/10 Terrible

Sergio

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Accessible to shoping centers and restaurants
Stayed 1 night in Nov 2023

6/10 Okay

Brett

Liked: Cleanliness, staff & service
Needs some updates
Stayed 1 night in Nov 2023

10/10 Excellent

Charlotte

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except the breakfast. Butte
Stayed 3 nights in Nov 2023

2/10 Terrible

LaTisha

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unsatisfactory business
It’s sad that your establishment posts rooms and was overbooked and shows that you have rooms and don’t which is frustrating and you cannot refund the monetary amount immediately
Stayed 1 night in Nov 2023

2/10 Terrible

Marsha

Arrived and there was NO room for me-late night and had to search for other accommodations with small children involved! Terrible experience-then had to deal with refund since I had already paid! Supposed to be coming but not received yet! Hampton blamed Expedia…just a BIG mess!
Stayed 2 nights in Nov 2023

10/10 Excellent

Faith

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very clean, gym could have a few more things : pull up bar.., continental breakfast could have more items. Juice was sour, Over All ..I would recommend
Stayed 3 nights in Nov 2023

10/10 Excellent

sylvia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
breakfast
it was a good stay. Breakfast can use improved
Stayed 3 nights in Nov 2023

10/10 Excellent

Carey

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

8/10 Good

Crystal M

Traveled with family
Stayed 2 nights in Nov 2023

6/10 Okay

Megan

Good
Stayed 1 night in Oct 2023

8/10 Good

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

Ralph

Liked: Cleanliness
Stayed 1 night in Oct 2023

2/10 Terrible

Frank

Stayed 1 night in Oct 2023

2/10 Terrible

daniel

Stayed 1 night in Oct 2023

2/10 Terrible

Roberto

Business traveler
Disliked: Amenities
I found big Cockroaches On the wall on the closet and to make things worse no shampoo. I asked the person in charge at the lobby and they just said sorry Please let me know if you need the pictures and videos of the cockroaches
Stayed 2 nights in Oct 2023

10/10 Excellent

Erika

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quick visit to Houston
The young man that check me in on Thursday night was very friendly and courteous. Our room was very clean and the beds were comfortable. The complimentary breakfast was excellent.
Stayed 3 nights in Oct 2023

6/10 Okay

samuel

Traveled with family
Disliked: Amenities
Didn’t like the lights off in the lobby
Stayed 3 nights in Oct 2023

2/10 Terrible

Khai

Stayed 1 night in Oct 2023

10/10 Excellent

O'jayelon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Sep 2023

4/10 Poor

Wonna

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Employees were nice and friendly. Not clean. Not much option for breakfast. Worst breakfast
Stayed 3 nights in Sep 2023

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solid complimentary breakfast, hot tub and pool were great and the rate was reasonable. Would recommend to others!
Stayed 2 nights in Sep 2023

10/10 Excellent

Naeem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Sep 2023

8/10 Good

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Honors rewards
Honors members should get a better greeting than a bottle of water.
Stayed 1 night in Sep 2023

10/10 Excellent

Laurie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 night stay
It was wonderful. We got there a little earlier than expected and even though the guy at the front desk wasn’t able to give us a key to our room because the machine wasn’t working he took us up to our room and let us in with he the master key so we didn’t have to wait. He had our keys waiting for us by the time we left for supper. The pool was great and the breakfast was superb. We would stay there again.
Stayed 1 night in Sep 2023

10/10 Excellent

Jess

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean rooms
Stayed 1 night in Sep 2023

10/10 Excellent

Janice

Liked: Property conditions & facilities, room comfort
Enjoyed houston stay
The staff was extra friendly and ready to serve. I called ahead to see if the pool and hottub were in working order and was told they were that morning. That afternoon they were out of order. I believe i was misled. The breakfast was good.
Stayed 1 night in Aug 2023

10/10 Excellent

Aprille

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Aug 2023

2/10 Terrible

Cliff

Stayed 3 nights in Aug 2023

10/10 Excellent

Kenneth

Stayed 1 night in Aug 2023

2/10 Terrible

Petra

Liked: Staff & service
Disliked: Property conditions & facilities
Casual stay
The building, elevator and hallways were extremely hot. Ice machines on first and second floor did not work. I checked out same day.
Stayed 1 night in Aug 2023

10/10 Excellent

Troylin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

8/10 Good

Tom

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Angel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet hotel. We enjoyed our stay.
Stayed 3 nights in Jul 2023