Ratings based on 304 Verified Reviews

4.5 out of 5
93% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from PA

Great stop in our travels

Posted Jan 7, 2018
Hotel was great. Conveniently located. Clean and comfortable. Great room with plenty of space for a family. Small kitchenette with fridge was great too. Surpassed expectations and would definitely stay there again
4 out of 5
Recommended
for Everyone
by A verified traveler from Maryland

Hotel location is very convenient.

Posted Nov 18, 2017
Overall, our hotel stay was very pleasing (although very short). The downfall was the cleanliness of the carpet. The carpet needs replacing, but absolutely cleaned...there was spillage on the carpet, indicating the room may not be as clean as it appears. Painting the room will make a great improvement. We will return and recommend to others. However, we hope you will take our comments into consideration. The staff is professional and very welcoming.
Comment from Hotel Management
Nov 18, 2017 by Front Desk Manager, Hotel Management
Thank you for leaving us feedback, we truly value it and utilize it to ensure better Guest Service. We are currently in process of shampooing carpets. Thank you for your patience in this process. We will most certainly and have taken your comments into consideration. Again, thank you for your business and we hope to see you in the future!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 13, 2017
Pros: Close to the marine corps museum which is superb! Room was clean
Cons: More luggage carts
Location: USMC Museum, Mount Venon 25 min drive
Very nice and clean however only 2 luggage carts with over 60 rooms ! That is unacceptable ! Otherwise I would have given the hotel an excellent rating .
Comment from Hotel Management
Nov 14, 2017 by Front Office Manager, Hotel Management
We apologize for any inconvenience you have experienced. The management is looking into the situation. Thank you for taking time in leaving us feedback, it is truly valued. We hope to serve you better next time.
5 out of 5
by DEMETRIUS

Satisfied

Posted Oct 18, 2017 on Hotels
Eventful
5 out of 5
Recommended
for Everyone
by A verified traveler from Panama City, FL

Posted Oct 16, 2017
Pros: Breakfast and dinner snacks
Cons: Work with the Staff on not eating while working the front desk
Location: Location was fine since I needed to be close to FBI academy.
I like the size and space of the room giving my party plenty of space to move around
Comment from Hotel Management
Nov 14, 2017 by Front Office Manager, Hotel Management
Thank you for spending time in leaving us feedback - it is truly appreciated. We are glad you enjoyed your stay and will address the issue presented with management. Thank you again.
2 out of 5
by A verified traveler

Disappointing -Not Returning

Posted Oct 3, 2017 on Hotels
We left an engagement early because we wanted to watch the second half of a college football game on ABC. THe hotel DID NOT supply ABC- a major network! They supplied Network affiliates such as Disney, ESPN and Free Form but not ABC. It doesn't make since and we will never stay there again.
Comment from Hotel Management
Nov 14, 2017
Thank you for sharing your feedback with us. It allows us to better serve you. There was an issue with Comcast that has now been solved. I apologize for the inconvenience.
4 out of 5
by MICHAEL

Very nice place to stay with a good WiFi & bfast!

Posted Sep 26, 2017 on Hotels
It was clean and comfortable, with a friendly and efficient staff.
Comment from Hotel Management
Nov 14, 2017
Your feedback is appreciated!
4 out of 5
by Jennifer

Great place to stay.

Posted Sep 18, 2017 on Hotels
We stayed here for one night and it was a great place to stretch out and unwind with a young child and a dog. Our suite was clean, check in was easy, hotel staff was nice. My only complaint was the pool which we would have used however the water appeared green and the pump did not appear to be running. the hotel is conveniently located off 95 and there are many restaurants nearby.
Comment from Hotel Management
Nov 14, 2017
Unfortunately the pump was malfunctioning, it has been replaced and the pool is in perfect condition now. We apologize for the inconvenience and hope to better serve you in the future. Thank you for taking time to leave feedback, it is truly appreciated.
3 out of 5
by A verified traveler from missouri

not what we expected

Posted Sep 18, 2017
Pros: staff was nice
Cons: update the rooms
Location: good location
customer rating was 4.3, rooms are outdated, carpet stained, booked a king room, received a small queen (was told they didn't have any kings available that night ) , food was good, staff was nice. Asked them to change a light above the vanity and it never happened.
Comment from Hotel Management
Nov 14, 2017 by Front Office Manager, Hotel Management
Renovations are taking place currently. Thank you for your patience in the meantime. We apologize for any inconvenience incurred. Your feedback is appreciated.
5 out of 5
by Judy

Evacuation and comfort!

Posted Sep 13, 2017 on Hotels
Perfect visit for an evacuation! Had to come up from SC to get a safe stay. It was Super accommodating for a family in a hurry with a 95lb lab!