Security is a big issue
Posted Jan 28, 2017
At first it appeared that the room was fine for the price - clean and comfortable. However, we were assigned three different rooms before we found one that had a decent lock. In the first room, part of the lock was clearly broken off of the door. The desk person gave us another room.
The second room WOULD NOT LOCK AT ALL. You could push the door open WITHOUT A KEY. We were about to look for another motel, but the desk person was very kind and accommodating, offering a third room, and coming to the (third) room with us, and waiting with us until we checked everything for security, cleanliness, and made sure everything was working properly (since we were tired and didn't really want to have to hunt for another room at that point). She made sure to see that all was well. (We later discovered that the fan on the heater unit was also very noisy, but it was a small annoyance that paled in contrast to the lock issue).
In any hotel, security must be addressed as a high priority. This was the first time I ever had a problem with a Super 8 motel, so I have lost confidence and will be more careful in future choices of where I stay. I am ok with a hotel that is not a luxury hotel if it is 1. Clean 2. Comfortable, and 3. Safe.