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Get an overview of this hotelEco-friendly hotel with restaurant and indoor pool

Popular property highlights

Free self parking
Free WiFi
Restaurant
Indoor pool
Business center

Location

Situated in Etruria, this eco-friendly hotel is within 1 mi (2 km) of Hanley Potteries Museum and Potteries Shopping Centre. Staffordshire University and Vale Park are also within 3 mi (5 km).

Hotel Features

This smoke-free hotel features a restaurant, an indoor pool, and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a coffee shop/café, and a spa tub are onsite.

Room Amenities

All 147 rooms offer free WiFi, 24-hour room service, and LCD TVs with digital channels. Guests will also find coffee makers, hair dryers, and safes.

Best Western Plus Stoke-on-Trent Hanley Moat House Hotel

Hotel Amenities

Hotel Amenities

In addition to an indoor pool, Best Western Plus Stoke-on-Trent Hanley Moat House Hotel provides a health club, a spa tub, and a sauna. The hotel offers a restaurant and a coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 4-star property offers access to a business center and meeting rooms. This eco-friendly hotel also offers spa services, a garden, and concierge services. Onsite self parking is complimentary.

Best Western Plus Stoke-on-Trent Hanley Moat House Hotel is a smoke-free property.

  • Express check-in 
  • Bar/lounge 
  • Elevator/lift 
  • Indoor pool 
  • 24-hour front desk 
  • Business center 
  • Spa treatment room(s) 
  • Porter/bellhop 
  • Express check-out 
  • Restaurant 
  • Meeting rooms 12 
  • Coffee shop or café 
  • Free self parking 
  • Free WiFi 
  • Steam room 
  • Sauna 
  • Health club 
  • Smoke-free property 
  • RV, bus, truck parking 
  • Safe-deposit box at front desk 
  • Spa services on site 
  • Luggage storage 
  • Hair salon 
  • Breakfast available (surcharge) 
  • Concierge services 
  • Laundry facilities 
  • Spa tub 
  • Total number of rooms - 147 
  • Number of floors - 4 
  • Wedding services 
  • Garden 
  • Free newspapers in lobby 

Family Friendly Amenities

  • Family Hotel  
  • Indoor pool  
  • Free Wi-Fi  
  • Laundry facilities  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking, RV, bus, truck parking

Room Amenities

  • Coffee/tea maker 
  • Hair dryer 
  • Air conditioning 
  • Phone 
  • Private bathroom 
  • Free toiletries 
  • Shower only 
  • Iron/ironing board 
  • In-room safe 
  • Desk 
  • Digital TV service 
  • Free WiFi 
  • Room service (24 hours) 
  • LCD TV 
  • Free cribs/infant beds 
  • Connecting/adjoining rooms available 

Where to Eat

Full breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.

Best Western Plus Stoke-on-Trent Hanley Moat House Hotel has a restaurant on site.

24-hour room service is available.

Nearby Things to Do

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

Spa Services

  • Swedish massage 
  • Number of treatment rooms 3 
  • Sports massage 
  • Manicures and pedicures 
  • Body treatments 
  • Facial treatments 
  • Massages 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed (service animals welcome)

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
No rollaway/extra beds available
Only service animals are allowed

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for full breakfast: GBP 14.95 per person (approximately)
  • An early check-in fee will be charged
  • A late check-out fee will be charged
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Best Western Plus Stoke-on-Trent Moat House Hotel
  • Best Western Plus Hanley Moat House Hotel
  • Best Western Plus Stoke-on-Trent Moat House
  • Best Western Plus Stoke-on-Trent Hanley Moat House
  • Best Western Plus Hanley Moat House
  • Best Western Plus Stoke on Trent City Centre Moat House
  • Best Western Plus Stoke on Trent Moat House
  • Best Western Plus Stoke on Trent Hanley Moat House Hotel

We should mention

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.


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