Ratings based on 163 Verified Reviews
They paid and stayed. We double-checked.
4.2 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified ReviewsThey paid and stayed. We double-checked.
by A D from Aubin Saint Vaast
Tired hotel.Posted Jan 17, 2016 on Hotels
I was unfortunate to be the victim of late night early morning roadworks. No announcement and no sympathy from the hotel staff. They could have offered to move if possible, earplugs. The hotel is tired and expensive for what it offers. It's saving grace is its convenience for work.
by NICOLAS from PARIS
Bon hotel pour sejour d'affairePosted Nov 13, 2015 on Hotels
Je descend regulierement dans cet hotel pour affaires. Le personnel est agreable et attentionné. L'hotel est le long de la Tamise ce qui est agreable et permet d'aller courrir. Je prefere les chambres qui sont dans le batiment central.
by David from Gloucestershire
Pleasant hotel by the Thames.Posted Nov 3, 2015 on Hotels
Pleasant hotel on the banks of the Thames. Room comfort and cleanliness, food and service met our expectations - we would stay at the hotel again.
by A verified traveler
Posted Oct 30, 2015 on Hotels
by Janet from Isle of Man
Simply the bestPosted Oct 25, 2015 on Hotels
This is an excellently run hotel with customer comfort and care paramount. All the staff without exception are wonderful. We had room 29 with a balcony and river view and loved it. There was a heated towel rail, extra blankets, iron and board, fan for hot days, tea and coffee making facilities with very nice biscuits everyday. Ample pillows and comfortable bed. The toiletries were good quality and the towels thick and soft. Downstairs you could get tasty snacks in the bar which has very comfy seats and good food in the restaurant. You are never left standing wondering if you are going to be attended to in this hotel. We enjoyed the selection at breakfast and having the river view. This is a really great hotel and so near the station and the shops and buses and other places to eat. I cannot wait to go back, absolutely first class. Loved it.
by Tai Yeung from 香港
浴室清潔用品欠缺, 住了六天有两沒有牙刷牙膏供應, 要客人追問才供給。酒店睡拖鞋是前住客用過的。Posted Oct 10, 2015 on Hotels
酒店環境和接待處的員工服務態度尚佳, 但客房清潔用具不足, 前客人用過的睡拖鞋没有清 洗被再包裝供下一手客人用。
by Juan Pablo
Posted Oct 7, 2015 on Hotels
by Garry from Manchester
Another good stayPosted Oct 7, 2015 on Hotels
Really nice river view room made staying most pleasant
by Alan from UK
Ok but needs a makeover and a proper chef!Posted Oct 5, 2015 on Hotels
OK hotel but avoid the curry
by A verified traveler
Erstes und letztes malPosted Oct 2, 2015 on Hotels
Nicht akzeptabel. Ungemütlich und nicht sauber