Ratings based on 163 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
89% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A D from Aubin Saint Vaast

Tired hotel.

Posted Jan 17, 2016 on Hotels
I was unfortunate to be the victim of late night early morning roadworks. No announcement and no sympathy from the hotel staff. They could have offered to move if possible, earplugs. The hotel is tired and expensive for what it offers. It's saving grace is its convenience for work.
4 out of 5
by NICOLAS from PARIS

Bon hotel pour sejour d'affaire

Posted Nov 13, 2015 on Hotels
Je descend regulierement dans cet hotel pour affaires. Le personnel est agreable et attentionné. L'hotel est le long de la Tamise ce qui est agreable et permet d'aller courrir. Je prefere les chambres qui sont dans le batiment central.
4 out of 5
by David from Gloucestershire

Pleasant hotel by the Thames.

Posted Nov 3, 2015 on Hotels
Pleasant hotel on the banks of the Thames. Room comfort and cleanliness, food and service met our expectations - we would stay at the hotel again.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 30, 2015 on Hotels
5 out of 5
by Janet from Isle of Man

Simply the best

Posted Oct 25, 2015 on Hotels
This is an excellently run hotel with customer comfort and care paramount. All the staff without exception are wonderful. We had room 29 with a balcony and river view and loved it. There was a heated towel rail, extra blankets, iron and board, fan for hot days, tea and coffee making facilities with very nice biscuits everyday. Ample pillows and comfortable bed. The toiletries were good quality and the towels thick and soft. Downstairs you could get tasty snacks in the bar which has very comfy seats and good food in the restaurant. You are never left standing wondering if you are going to be attended to in this hotel. We enjoyed the selection at breakfast and having the river view. This is a really great hotel and so near the station and the shops and buses and other places to eat. I cannot wait to go back, absolutely first class. Loved it.
4 out of 5
by Tai Yeung from 香港

浴室清潔用品欠缺, 住了六天有两沒有牙刷牙膏供應, 要客人追問才供給。酒店睡拖鞋是前住客用過的。

Posted Oct 10, 2015 on Hotels
酒店環境和接待處的員工服務態度尚佳, 但客房清潔用具不足, 前客人用過的睡拖鞋没有清 洗被再包裝供下一手客人用。
3 out of 5
by Juan Pablo

This traveler left a rating score only Posted Oct 7, 2015 on Hotels
4 out of 5
by Garry from Manchester

Another good stay

Posted Oct 7, 2015 on Hotels
Really nice river view room made staying most pleasant
2 out of 5
by Alan from UK

Ok but needs a makeover and a proper chef!

Posted Oct 5, 2015 on Hotels
OK hotel but avoid the curry
2 out of 5
by A verified traveler

Erstes und letztes mal

Posted Oct 2, 2015 on Hotels
Nicht akzeptabel. Ungemütlich und nicht sauber