Ratings based on 147 Verified Reviews

4.0 out of 5
84% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 11, 2017
Cons: Inform guests of functions Keep food warmers at a constant temp Check out to be a little more friendly
We stayed at the hotel for 1 night, we were able to check in early which was good. Our room was clean although could do with a little updating but it is a fairly old building so it isn't perfect but still nice. There was a wedding reception the night we stayed and unfortunately our room was directly above the function room resulting in some seriously loud music and our room vibrating which after you have just completed a 50km walk and are extremely tired wasn't welcomed with a smile. It would of been appreciated to be informed that there would be a loud function, luckily it finished around 11.30 Ish. There was a nice selection of foods for breakfast , although when we went in the food warmers weren't on so our cooked food was Luke warm, a member of staff was then lighting them as I began to serve up mine. We didn't see or speak to many staff members, on checkout the man behind the desk didn't say anything , he could of asked how our stay was or say thank you etc but didn't but nevermind. Overall it was nice stay with a few minor niggles that could be easily sorted. I would return to this hotel and wouldn't recommend it to others too.
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Comfortable and convenient

Posted Aug 17, 2017
Close to river and town, is a lovely and comfortable hotel Has Indian restaurant that serves great food. Breakfast area fairly noisy with TV s playing, though service is good.
5 out of 5
by A verified traveler

Enjoyable stay

Posted Jul 19, 2017 on Hotels
Very enjoyable stay, staff friendly and helpful. Comfortable clean rooms would definitely visit again without hesitation.
5 out of 5
Recommended
for Everyone
by A verified traveler from California

Nice Hotel near River Thames

Posted Jul 10, 2017
Conveniently located across the Road from the banks of the River Thames and minutes walk from all amenities such as Restaurents and Shopping Centres
5 out of 5
by Paul

Modern, clean well kept Hotel

Posted Jul 3, 2017 on Hotels
Nice hotel situated just across the road from the river. Lovely location, free parking, nice modern clean bedrooms. Well situated for both Heathrow and Windsor.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jul 3, 2017 on Hotels
4 out of 5
by Alan

Average hotel - nice location

Posted Jun 30, 2017 on Hotels
The bedroom walls are quite thin - I could easily hear people in adjacent rooms talking. The breakfast area was grim and food not laid out in an appealing way.
4 out of 5
by bruce

This traveler left a rating score only Posted May 29, 2017 on Hotels
5 out of 5
by alan

Lovely Hotel

Posted May 28, 2017 on Hotels
Excellent hotel for visit to Twickenham with easy access to train . Very friendly and lovely location in quiet spot by the river
4 out of 5
by Stephen

Great hotel, but ......

Posted May 22, 2017 on Hotels
Lovely hotel with very modern, tasteful and comfortable rooms. Our only disappointment was breakfast service, which was VERY slow, buffet items were not replenished quickly and the toaster only worked on one side, causing a queue. However, when our cooked breakfast arrived, it was beautifully cooked and presented.