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Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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Overview of The Swan Hotel

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Desk, iron/ironing board, free WiFi
Desk, iron/ironing board, free WiFi
Desk, iron/ironing board, free WiFi
Desk, iron/ironing board, free WiFi

The Swan Hotel

4 out of 5

4.5/5 Wonderful

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Pet friendly
  • Restaurant
  • Bar
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationThorpe Park3 min drive
    Popular LocationRunnymede5 min drive
    Popular LocationVirginia Water7 min drive
    AirportLondon (LHR-Heathrow)18 min drive

Choose dates to view prices

Sorry, this property is temporarily unavailable Sat, Dec 19 2020 - Sun, May 16 2021.

Indulgence Room

5/5 guest room rating
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

Cosy Room

4.8/5 guest room rating
  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

Comfort Room

4.8/5 guest room rating
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

About this area

Staines

Located in Staines, The Swan Hotel is near the airport and on the waterfront. Frogmore House and Hampton Court Palace are notable landmarks, and some of the area's popular attractions include Thorpe Park and Legoland. Hampton Court and Pinewood Studios are not to be missed.
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Map
Popular Location

What's nearby

  • Thorpe Park - 3 min drive
  • Runnymede - 5 min drive
  • Guards Polo Club - 6 min drive
  • Virginia Water - 7 min drive
  • Wentworth Golf Club - 8 min drive

Getting around

  • Hatton Cross Underground Station - 10 min drive
  • Staines Station - 16 min walk
  • Heathrow Airport (LHR) - 18 min drive

Restaurants

  • The Swan — 1 min walk
  • Roshni's — 3 min walk
  • Momo — 5 min walk
  • Sushi Nara — 5 min walk
  • Turtle Bay — 6 min walk

About this property

The Swan Hotel

Riverwalk hotel with free breakfast and restaurant
A restaurant, a bar/lounge, and a garden are available at this smoke-free hotel. Free English breakfast and free WiFi in public areas are also provided. Other amenities include barbecue grills. All 11 rooms provide free WiFi, coffee makers, and TVs. Free bottled water, hair dryers, and phones are among the other amenities that guests will find.
The Swan Hotel offers 11 accommodations with complimentary bottled water and coffee/tea makers. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free English breakfast available daily 7:30 AM–11:00 AM
  • 1 restaurant
  • 1 bar

Conveniences

  • No elevators

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage

Languages spoken

  • English
  • German
  • Hungarian
  • Italian
  • Maltese
  • Polish

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Iron/ironing board
  • Phone

Similar properties

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

See similar properties

Staines
Staines
Free WiFi
Free WiFi
4 star
4 star
Pet friendly
Pet friendly
Guest rating 4+
Guest rating 4+
Hotel
Hotel

Policies

Check-in

Check-in from 3 PM - 9:30 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 9:30 PM
This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from December 19 2020 to May 16 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per stay
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: GBP 25 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Swan Hotel Staines
Swan Staines
The Swan Hotel Staines
Swan Hotel London
The Swan Hotel Hotel
The Swan Hotel Staines
The Swan Hotel Hotel Staines

Frequently asked questions

Can I cancel my reservation for free at The Swan Hotel and receive a full refund?
Yes, The Swan Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to The Swan Hotel cancellation policy on our site for more details about any exclusions or requirements.
Is The Swan Hotel pet-friendly?
Yes, pets are allowed at this property. There's a fee of GBP 25 per pet, per stay.
How much is parking at The Swan Hotel?
This property doesn't offer parking.
What time is check-in at The Swan Hotel?
Check-in is from 3 PM - 9:30 PM. After-hours check-in is not available.
What time is check-out at The Swan Hotel?
Check-out is at 11 AM.
Where is The Swan Hotel located?
Situated on the riverwalk, this hotel is 2.4 mi (3.8 km) from Thorpe Park and 2.7 mi (4.4 km) from Runnymede. Windsor Castle and Frogmore House are also within 6 mi (10 km). Staines Station is 16 minutes by foot.

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 130 out of 209 reviews
5 - Excellent 62%
Rating 4 - Good. 59 out of 209 reviews
4 - Good 28%
Rating 3 - Okay. 11 out of 209 reviews
3 - Okay 5%
Rating 2 - Poor. 8 out of 209 reviews
2 - Poor 4%
Rating 1 - Terrible. 1 out of 209 reviews
1 - Terrible 0%

4.5/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.2/5

Property conditions & facilities
Write a review

5/5 Excellent

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, excellent service, excellent food, comfortable room...just excellent
Stayed 1 night in Oct 2020

5/5 Excellent

Stayed 1 night in Oct 2020

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay. Food was lovely. Only criticism could have done with glasses or plastic glasses to be able to drink water from. I fully understand limited by the COVID-19 restrictions. Otherwise lovely place to stay.
Stayed 1 night in Sep 2020

4/5 Good

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and nicely decorated room
Great location, room nicely decorated of descent size , good breakfast and clean.
Stayed 1 night in Jul 2020

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