The hotel lobby is just a big sheet of bulletproof glass. The gentleman behind the counter spoke broken English and I wasn't sure if you understood what I was saying to him. The overall cleanliness of the hotel was pretty poor. Flies from the trash cans and cigarette hole burns in the bed of a non-smoking room. Bathroom was dirty
Comment from Hotel Management
Sep 15, 2016 by Front Desk Management , Hotel Management
I regret to read that you found this experience to be so unsatisfactory due to issues which should have been promptly attended to. We are also deeply distressed to discover the lapse in service you experienced during your stay with us. It is our ultimate goal to give each guest the best value and most comfortable and convenient experience at the most affordable rate. We hope to see you again and that you'll finally be truly impressed with our improvements. I hope you will accept our sincerest apologies for these difficulties. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.