Ratings based on 352 Verified Reviews

3.9 out of 5
77% of guests recommend
4.3 Room cleanliness
3.9 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted Dec 19, 2016 on Hotels
Comment from Hotel Management
Dec 24, 2016 by General Manager, Hotel Management
Dear Valued Guest, Thank you for choosing the Crowne Plaza in Stamford. It looks like you may have had a less than perfect stay with us and we apologize for any issues that arose. We hope you will choose to stay with us again next time you are in Stamford so we can provide you with a perfect 5 star stay. Sincerely, Kelsey Keating Assistant Front Office Manager
4 out of 5
by A verified traveler

One night stay

Posted Dec 17, 2016
Receptionist was cold as ice, super rude and unhelpful. we weren't considered since we book on Expedia (although we are Expedia Gold members).
Comment from Hotel Management
Dec 24, 2016 by Kelsey Keating, Hotel Management
Dear Valued Guest, Thank you for choosing the Crowne Plaza in Stamford. We appreciate you taking the time to provide us with your feedback. We value all of our guests not matter how they book their reservations and I am terrible sorry to hear that you treated that way. We hope you will visit us again soon so that we can provide you with the service that you deserve. Sincerely, Kelsey Keating Assistant Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Boston

Nice hotel

Posted Dec 13, 2016
Pros: Room, bed, staff, location
Cons: Watch out for the speed bumps on the approach to the parking garage!
Location: 5 min from I95, NYC is 45 min. train ride to Grand Central, restaurants in the area. In-hotel restaurant is "reasonably" priced.
Very comfortable hotel with friendly staff, large rooms--especially large shower. Not too close to the highway but we were able to get to the train to NYC in 10 min. (They have shuttle but the times would not work for us). Stayed two nights with no complaints. IHOP directly across the street...what's not to like! Would definitely stay here again and recommend to friend.
Comment from Hotel Management
Dec 21, 2016 by Kelsey Keating, Hotel Management
Dear Roc 'n' Ren, Thank you for choosing the Crowne Plaza in Stamford. We appreciate you taking the time to provide us with such wonderful feedback. We can't wait to see you next time! Sincerely, Kelsey Keating Assistant Front Office Manager
5 out of 5
by A verified traveler

Posted Dec 12, 2016 on Hotels
Comment from Hotel Management
Dec 21, 2016 by General Manager, Hotel Management
Dear Valued Guest, We are so happy that you enjoyed your stay with us at the Crowne Plaza in Stamford. We hope to see you again really soon! Sincerely, Kelsey Keating Assistant Front Office Manager
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Affordable comfort in Stamford.

Posted Dec 11, 2016
Location: 10-15 minutes from Stamford Center.
Quick check-in, clean, quiet room. Nothing fancy but very comfortable, the kind of place you expect in Stamford.
Comment from Hotel Management
Dec 12, 2016 by Kelsey Keating, Hotel Management
Dear Valued Guest, Thank you for choosing to visit us at the Crowne Plaza in Stamford. we appreciate you taking the time to provide your valuable feedback. We hope that you will come and visit us again soon. Sincerely, Kelsey Keating Assistant Front Office Manager
4 out of 5
by A verified traveler

Posted Dec 8, 2016 on Hotels
Comment from Hotel Management
Dec 10, 2016 by General Manager, Hotel Management
Dear Valued Guest, Thank you for choosing the Crowne Plaza in Stamford. We are happy to hear that you enjoyed your stay and we hope that we will see you again soon. Sincerely, Kelsey Keating Assistant Front Office Manager
4 out of 5
by A verified traveler

Posted Dec 1, 2016 on Hotels
The hotel is a convenient short drive into town to partake in dining, shopping, movies. Also near many corporate complexes. It seems to "share" a building with another hotel which I thought odd, but easy enough to manuever. Check-in was smooth and the staff very friendly. The room was spacious and clean with a very comfortable bed. Also like that it had a settee instead of just a chair like most hotel rooms. The thing that was a little underwhelming was that you have to get a ticket for the parking garage and pay each time you exit. Personally I believe that having to pay for parking at any hotel is a nickel and diming scenerio, but IF you have to pay additional, just add it to the room bill and let the cars in and out of the garage freely. Maybe using the room key for exit if necessary. Overall though, I would likely stay again.
Comment from Hotel Management
Dec 10, 2016 by General Manager, Hotel Management
Dear Valued Guests, Thank you for choosing to visit us at the Crowne Plaza in Stamford. We greatly appreciate you taking the time to provide your valuable feedback. We are glad to hear that overall you enjoyed your stay. We are working towards improving the parking process very soon. We hope to see you again soon. Sincerely, Kelsey Keating Assistant Front Office Manager
4 out of 5
by A verified traveler

Posted Nov 30, 2016 on Hotels
Comment from Hotel Management
Dec 2, 2016 by General Manager, Hotel Management
Thank you for choosing the Crowne Plaza in Stamford. We are pleased to see you enjoyed your stay and hope you will visit us again soon in the future. Sincerely, Kelsey Keating Assistant Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Noisy neighbors

Posted Nov 30, 2016
Pros: The bed was extremely comfortable
We had extremely noisy neighbors in the adjoining room next door. They woke us up at 1:30 and again at 4:30 with loud conversations. We feared that the arguments could be dangerous and called security who promptly arrived and helped to quell this unfortunate situation. Very thin walls accentuated the noise level.
Comment from Hotel Management
Dec 2, 2016 by Kelsey Keating, Hotel Management
Dear Valued Guest, Thank you for choosing to visit us at the Crowne Plaza in Stamford. I am sorry to hear about the unfortunate middle of the night disturbances. I am happy to hear that our team was able to come and assist with the issue. We hope that you will come back and visit us again soon and we can provide you with a quiet, restful night. Sincerely, Kelsey Keating Assistant Front Office Manager
3 out of 5
by A verified traveler from Fredericksburg

Beautiful lobby, nice room with minimal amenities

Posted Nov 30, 2016
Very short staffed and rather haughty. Staff needs to learn basic customer service while smiling and being kinder to their Customers that pay their wages.
Comment from Hotel Management
Dec 2, 2016 by Kelsey Keating, Hotel Management
Dear David, Thank you for choosing to stay with us at the Crowne Plaza in Stamford. We appreciate all of your feedback and are pleased that you enjoyed our beautiful lobby. I am very disappointed to hear that our staff was not friendly, this is definitely not our standard. I will share this with my teams to improve upon our service for the future. My deepest apologies. Please come back and visit us soon so that we can should you true hospitality. Sincerely, Kelsey Keating Assistant Front Office Manager