Ratings based on 92 Verified Reviews

3.8 out of 5
76% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice one night stay

Posted Dec 30, 2016
Pros: Clean and convenient
Cons: Air deodorizer should be used occasionally. Shower should have a full door. Parking should be free.
Comfortable one night stay. Enjoyed the "quiet zone" floor that our room was located on. Convenient location with parking garage for a fee.
Comment from Hotel Management
Dec 30, 2016 by Kelsey Keating, Hotel Management
Dear Valued Guest, Thank you for choosing the Crowne Plaza in Stamford. We are happy to hear that you enjoyed your stay and appreciated the feedback you provided. We will share your comments with our teams so that we can improve for the future. We hope you will visit us again soon. Sincerely, Kelsey Keating Assistant Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel in Stamford

Posted Dec 30, 2016
One-night visit. Sink had gray residue in it (because it was clogged) but staff immediately cleaned it. Room was comfortable and very clean.
Comment from Hotel Management
Dec 30, 2016 by Kelsey Keating, Hotel Management
Dear Valued Guest, Thank you for visiting us at the Crowne Plaza in Stamford. We are glad that you enjoyed your stay. We apologize that the room was not perfect for you when you arrived but are happy to hear that our housekeeping team resolved if for you. We hope you will visit us again soon. Sincerely, Kelsey Keating Assistant Front Office Manager
4 out of 5
by A verified traveler

One night stay

Posted Dec 17, 2016
Receptionist was cold as ice, super rude and unhelpful. we weren't considered since we book on Expedia (although we are Expedia Gold members).
Comment from Hotel Management
Dec 24, 2016 by Kelsey Keating, Hotel Management
Dear Valued Guest, Thank you for choosing the Crowne Plaza in Stamford. We appreciate you taking the time to provide us with your feedback. We value all of our guests not matter how they book their reservations and I am terrible sorry to hear that you treated that way. We hope you will visit us again soon so that we can provide you with the service that you deserve. Sincerely, Kelsey Keating Assistant Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Boston

Nice hotel

Posted Dec 13, 2016
Pros: Room, bed, staff, location
Cons: Watch out for the speed bumps on the approach to the parking garage!
Location: 5 min from I95, NYC is 45 min. train ride to Grand Central, restaurants in the area. In-hotel restaurant is "reasonably" priced.
Very comfortable hotel with friendly staff, large rooms--especially large shower. Not too close to the highway but we were able to get to the train to NYC in 10 min. (They have shuttle but the times would not work for us). Stayed two nights with no complaints. IHOP directly across the street...what's not to like! Would definitely stay here again and recommend to friend.
Comment from Hotel Management
Dec 21, 2016 by Kelsey Keating, Hotel Management
Dear Roc 'n' Ren, Thank you for choosing the Crowne Plaza in Stamford. We appreciate you taking the time to provide us with such wonderful feedback. We can't wait to see you next time! Sincerely, Kelsey Keating Assistant Front Office Manager
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Affordable comfort in Stamford.

Posted Dec 11, 2016
Location: 10-15 minutes from Stamford Center.
Quick check-in, clean, quiet room. Nothing fancy but very comfortable, the kind of place you expect in Stamford.
Comment from Hotel Management
Dec 12, 2016 by Kelsey Keating, Hotel Management
Dear Valued Guest, Thank you for choosing to visit us at the Crowne Plaza in Stamford. we appreciate you taking the time to provide your valuable feedback. We hope that you will come and visit us again soon. Sincerely, Kelsey Keating Assistant Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Noisy neighbors

Posted Nov 30, 2016
Pros: The bed was extremely comfortable
We had extremely noisy neighbors in the adjoining room next door. They woke us up at 1:30 and again at 4:30 with loud conversations. We feared that the arguments could be dangerous and called security who promptly arrived and helped to quell this unfortunate situation. Very thin walls accentuated the noise level.
Comment from Hotel Management
Dec 2, 2016 by Kelsey Keating, Hotel Management
Dear Valued Guest, Thank you for choosing to visit us at the Crowne Plaza in Stamford. I am sorry to hear about the unfortunate middle of the night disturbances. I am happy to hear that our team was able to come and assist with the issue. We hope that you will come back and visit us again soon and we can provide you with a quiet, restful night. Sincerely, Kelsey Keating Assistant Front Office Manager
3 out of 5
by A verified traveler from Fredericksburg

Beautiful lobby, nice room with minimal amenities

Posted Nov 30, 2016
Very short staffed and rather haughty. Staff needs to learn basic customer service while smiling and being kinder to their Customers that pay their wages.
Comment from Hotel Management
Dec 2, 2016 by Kelsey Keating, Hotel Management
Dear David, Thank you for choosing to stay with us at the Crowne Plaza in Stamford. We appreciate all of your feedback and are pleased that you enjoyed our beautiful lobby. I am very disappointed to hear that our staff was not friendly, this is definitely not our standard. I will share this with my teams to improve upon our service for the future. My deepest apologies. Please come back and visit us soon so that we can should you true hospitality. Sincerely, Kelsey Keating Assistant Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Very nice and clean

Posted Nov 25, 2016
Very clean, helpful staff, big room, modern hotel
Comment from Hotel Management
Nov 30, 2016 by Kelsey Keating, Hotel Management
Dear Lobna, Thank you for choosing the Crowne Plaza in Stamford, we appreciate you providing your feedback. It is wonderful to hear that you enjoyed your stay. We hope that you will stay with us again soon! Sincerely, Kelsey Keating Assistant Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 7, 2016
Pros: Good location
Cons: Charge to park
Location: Na
Nice place. Parking should be free Great location. Easy on easy off the hwy
Comment from Hotel Management
Nov 8, 2016 by Kelsey, Hotel Management
Dear Valued Guest, Thank you for choosing Crowne Plaza in Stamford. We appreciate you taking the time to provide your valuable feedback. We are glad that you enjoyed your stay. We hope you will visit us again soon. Sincerely, Kelsey Keating Assistant Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Posted Nov 3, 2016
This is a very nice hotel. I really enjoyed our stay. it is very neat, clean and nice bar and restaurant area.
Comment from Hotel Management
Nov 5, 2016 by Kelsey Keating, Hotel Management
Dear Babara A, Thank you for visiting us at the Crowne Plaza in Stamford! We are delighted to hear that you enjoyed your visit and hope that you will visit us again soon! Sincerely, Kelsey Keating Assistant Front Office Manager