Great hotel beautiful lobby
Posted Dec 31, 2016
Beautiful breakfast/dining area, great for kids, cool gym facilities, hot tub, swimming pool, spacious. Room was clean but there was a lot of dust by the lamp and phone cables, places usually hard to spot unless you have to check if cord is connected to outlet. Staff friendly and helpful most of the time. Had a little bit of unpleasant vibe at check out, when front desk person told me that all charges were going to my credit card without telling me what they were. Person got little impatient when I asked to hear all of them, since I had had no consumption whatsoever. It turned out that the charges were from another room.
Then, another surprise came when I was asked to pay one extra person's breakfast. I made Expedia reservation for three adults with breakfast included, except that it does not reveal how many people are covered. You would assume that all three adults are covered, but front desk disclosed to me that only two people were. I feel like I should've been told about this earlier. Minor, but annoying, little issue.
Other than that, everything was perfect!