- Liked: Cleanliness
- Disliked: Property conditions & facilities
Upon arrival we were offered a renovated room instead of the one we booked. We accepted thinking it was an upgrade. The room was stone cold all night. I called to have the heating reset and was told it would get "warm and toasty" very soon. We went to sleep with clothes on. At about 1 am I called again to have some blankets brought in, as my son had fallen asleep and we had an early start. I was given some sheets instead of blankets. I used our jackets to keep us warm.