Ratings based on 355 Verified Reviews

4.5 out of 5
98% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from toronto

Good location

Posted Sep 10, 2017
Close to the old town all it has to offer. Very close to many good trestaurants but they are no bargain in line with west European destinations.
Comment from Hotel Management
Sep 11, 2017 by Veronika Tatarkova, Front Office Manager, Hotel Management
Dear George, thank you for staying with us! I'm so glad you enjoyed your stay with us, hope to welcome you back in the heart of the city center!
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Ideal spot.

Posted Sep 9, 2017
Pros: Position and cost if booked early.
Cons: Staff were a little cold, as you would expect from a big hotel.
Perfectly situated in the old town, close to all the bars, restaurants and clubs. Also only a ten minute walk to the Hydrofoil to Vienna. right outside the front door is the street market.
Comment from Hotel Management
Sep 11, 2017 by Veronika Tatarkova, Front Office Manager, Hotel Management
Dear Alan, thank you for being our guest and for your nice feedback. I hope we will get a chance to welcome you soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver

Traditional hotel with all the modern facilities

Posted Aug 28, 2017
Pros: The large rooms and the excellent location besides offering a decent breakfast with abundant choices.
Location: Located on Bratislava's promenade and almost inside the charming Old Town. All its attractions and even the castle are in a walking distance.
Stayed three nights at the hotel in August, time enough to stroll the narrow cobbled streets and admire the historic Old Town. Most of Bratislava's many sights are located in a small area, which permits to do easily many visits to the most significant sights.
Comment from Hotel Management
Aug 30, 2017 by Veronika Tatarkova, Front Office Manager, Hotel Management
Dear Constantin, Thank you for being our guest and for this wonderful review. We put a lot of effort in our service, so you and other guests are happy and satisfied. It means a lot to the team and me to know our hard work pays off. See you soon! With best regards, Veronika Tatarkova, Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Kyiv

Very center of the city, beautiful building, cute!

Posted Aug 23, 2017
Pros: Atmosphere, plenty of room in the lobby, crystal chandeliers and mirrors shining and inviting you to get yourself a glass of champaign and just relax.
Location: Great location in the very heart of old city. Very good restaurants just accross the square
The fountain in front of the entry pleases the eye in the evening reminding of Bellagio :) Cars can easily access the front entry. A gentleman played piano (old school blues) in the lobby on our last evening... this was very relaxing.
Comment from Hotel Management
Aug 24, 2017 by Veronika Tatarkova, Front Office Manager, Hotel Management
Dear Kat, thank you very much for being our guest and for your detailed review. We are very happy to hear that you enjoyed our great central location. Hope to see you soon! All the best,
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Beautiful historic hotel -the centre of Bratislava

Posted Aug 23, 2017
Pros: Tradition - lived in that city nearby for early part of my life
Location: Near all historic city attractions with superb cuisine
Hotel with almost premier 100 year tradition, fully renovated , in the centre of city and excellent services
Comment from Hotel Management
Aug 24, 2017 by Veronika Tatarkova, Front Office Manager, Hotel Management
Dear Peter, Thank you for you amazing and detailed review! We would be honored to welcome you back again! With kind regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Posted Aug 17, 2017
Location is excellent, service is very professional Hard to find reason to complain The only problem I found is great inconsistency with hotel rate Greatly appreciated When I received free upgrade I stayed this time two days and week later three days This Hotel is my first choice when I visit Bratislava
Comment from Hotel Management
Aug 21, 2017 by Veronika Tatarkova, Front Office Manager, Hotel Management
Dear George, thank you for taking the time to share your experience! We very much hope that we will have the pleasure to welcome you soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from new tork

Best spot. close to everthing. Highly recommend.

Posted Aug 17, 2017
Staff was great. Accommodation was excellent. Stff at the counter was very helpful.
Comment from Hotel Management
Aug 21, 2017 by Veronika Tatarkova, Front Office Manager, Hotel Management
Dear Anton, We are very happy to hear that you enjoyed your stay! Hopefully we will see you soon! With kind regards, Veronika Tatarkova, Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from new jersey

Diane bratasalvavacation

Posted Aug 9, 2017
Pros: Location
Cons: There were some homeless people but they did not bother me
Location: Most of the churches were in walking distance and so was the palace. There were plenty of places to eat and also shops
The hotel was centrally located. To all the sights we wanted to see
Comment from Hotel Management
Aug 11, 2017 by Veronika Tatarkova, Front Office Manager, Hotel Management
Dear Diane, thank you for taking the time to share your opinion with us! Your feedback is highly appreciated! I hope we will have a chance to welcome you back! With best regards, Veronika Tatarkova, Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Essex, UK

Great location

Posted Jul 10, 2017
Amazing breakfast and excellent location in the heart of the old town. Air conditioning was not up to the job so I struggled to sleep.
Comment from Hotel Management
Jul 13, 2017 by Veronika Tatarkova, Front Office Manager, Hotel Management
Dear Graham, thank you very much for taking the time to share your experience with other travelers! Please do not hesitate to contact One Touch Service next time, they would be happy to call a technician or move you to another room. I hope we will get a chance to welcome you back!
5 out of 5
Recommended
for Everyone
by A verified traveler from Dunakeszi, HUNGARY

Really nice hotel downtown historic Bratislava.

Posted Jun 28, 2017
Pros: Clean, in good condition and walking distance to fun places.
Location: Next door to the US Embassy; in historic downtown, on a pedestrian street.
The hotel staff was multilingual and nice. They were ready to help though everything about the hotel was top notch!
Comment from Hotel Management
Jun 29, 2017 by Veronika Tatarkova, Front Office Manager, Hotel Management
Dear Mihály, thank you for your nice rating and for sharing your experience with the fellow travelers! It makes us very happy to read you enjoyed your stay! We hope to see you again when in Bratislava!