Ratings based on 266 Verified Reviews

4.7 out of 5
94% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Fabulous

Posted Apr 23, 2018
Large living room and sleeping area. Two TV's. Friendly knowledgeable staff. Close to city center and Old Town. Best hotel in my three week stay in Amsterdam, Germany, Slovakia and Vienna.
5 out of 5
Recommended
for Everyone
by A verified traveler from Mumbai, India

Wow-tastic, an experience unbelievable

Posted Apr 7, 2018
Spacious rooms, great breakstaff, helpful staff members especially Branko. Attention to smallest details such as welcome drink, chocolates on bed, daily weather card, evening chocolates, quite and safe location. Old town and new town and Eurovea mall and Danube Promenade within walking distance. Will come stay here everytime I come to Vienna.
5 out of 5
Recommended
for Everyone
by A verified traveler from Phoenix

Our new go to place in Bratislava

Posted Apr 6, 2018
Huge room. Staff that went out of the way for us. Great breakfast.
5 out of 5
Recommended
for Everyone
by A verified traveler from england

Posted Mar 27, 2018
Very helpful staff and a nice hotel. Good breakfast friendly staff anxious to help and efficient
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

The best service

Posted Mar 16, 2018
I booked the room with 3 adults in king size suite and they prepared extra bed before my arrival.
5 out of 5
by A verified traveler

Posted Jan 28, 2018 on Hotels
Fantastic hotel. Lovely staff. Amazing breakfast. Would stay again!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 9, 2018 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect Stay

Posted Jan 8, 2018 on Orbitz
We booked for one night and arrived very early with the night train,arrived at the hotel around 6:30am and the staff let us check in right away,we took a nap and went out to explore the city. When we came back the cleaning lady made our bed and changed our bath towels ... just wow! Normally other hotels might not even let yoi check in before 2 but this hotel did and did even more! :) hotel location is perfect to explore the city. Breakfast was good. Room is big. High ceiling. Well maintained. Bathroom is functional. Bed was big and comfy. Only down part is the heater that was noisy otherwise we love our stay.
5 out of 5
by Alex

This traveler left a rating score only Posted Dec 30, 2017 on Hotels
5 out of 5
by Adam

Great location/room/staff. Would stay here again

Posted Nov 4, 2017 on Hotels
Location was great, in the heart of the city. The staff was fantastic. We requested an iron and a more firm pillow, and they delivered. The room was spacious as well. We also requested a room with a shower instead of a tub, and they provided that as well. Overall the stay was great. Our only complaint was that there were two single mattresses pushed together and not in one frame either. The bed frames would slide easily on the floor. The two mattresses should be in the same frame so they don't come apart, or just go with a double/queen mattress, not two singles.