Ratings based on 1,026 Verified Reviews

4.6 out of 5
94% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Very nice hotel.

Posted Apr 14, 2018
Very nice hotel in a very good location. Staff very helpful.
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent location

Posted Apr 9, 2018
Excellent location.5 mins walk to square . Nice hotel.
Comment from Hotel Management
Apr 13, 2018 by ., Hotel Management
Thank you for your nice words! Good to hear we were part of your pleasent stay in this great city. Best Regards Monika Guest Service Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Chester

Fantastic location and very friendly staff

Posted Apr 6, 2018
Really good stay here, the location is perfect. It is away from the the noise and hustle and bustle of the square but only a 5 minute walk to it. The bar is excellent and reasonably priced and our room was very spacious and very comfortable.
Comment from Hotel Management
Apr 13, 2018 by ., Hotel Management
Dear Hayden Thank you for your recommendation Best Regards Monika Guest Service Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco Bay Area

Perfect Location

Posted Apr 4, 2018
The hotel is Steps from old Krakow. This staff was Wonderful and helpful. I’d stay here again.
Comment from Hotel Management
Apr 13, 2018 by ., Hotel Management
Dear Miguel Thank you for choosing our hotel during your stay in Krakow. I hope to host you again. Best Regards Monika Guest Service Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Modern hotel close to City centre

Posted Apr 3, 2018
Excellent location, recommend breakfast. Staff friendl.
Comment from Hotel Management
Apr 13, 2018 by ., Hotel Management
Thank you for choosing our hotel during your stay in Krakow. I hope to host you again. Best Regards Monika Guest Service Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Cleethorpes

Nice, clean hotel

Posted Apr 3, 2018
Pros: The location was really good, a 5 min walk to the city centre
Cons: The shower was not very powerful, if that could be improved that would be good.
Location: Close to a tram stop, and the city centre
Overall a very nice hotel, I would recommended this hotel to anyone visiting Krakow
Comment from Hotel Management
Apr 13, 2018 by ., Hotel Management
Dear Roger Thank you for choosing our hotel during your stay in Krakow. We use perlators in shower heads which break up water molecules that's why you can feel it like a low pressure. Best Regards Monika Guest Service Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Central location to main square, excellent locatio

Posted Apr 2, 2018
Excellent standard and efficient, friendly staff. Would definitely use this hotel again. Less than 5 mins walk to the main square. I requested a quiet room but unfortunately we were put road side. Next morning i was moved to a quiet room but you don’t get a view. This didn’t bother me as I would rather have my sleep. nothing was too much trouble for the staff.
Comment from Hotel Management
Apr 13, 2018 by ., Hotel Management
Thank you for choosing our hotel during your stay in Krakow. I hope to host you again. Best Regards Monika Guest Service Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel in great location

Posted Mar 21, 2018
Pros: location and breakfast
Cons: positon of tv in business rooms
Location: excellent location for old town
Excellent hotel with the staff very friendly and also willing to go that extra mile including arranging food to be delivered in the early hours of the morning. Breakfast was a buffet style with huge choice. The rooms were of a good standard though the position of the TV was a bit strange in the corner.
Comment from Hotel Management
Apr 13, 2018 by ., Hotel Management
Thank you for choosing our hotel during your stay in Krakow. I hope to host you again. Best Regards Monika Guest Service Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Manchester, England

Lovely hotel in excellent location

Posted Mar 19, 2018
This hotel is a couple of minutes walk from the main square. The hotel staff were very professional and helpful and the facilities are good. The bar area is comfortable and quite modern with a good selection of drinks. The rooms are clean and the bathroom facilites excellent. The only slight complaints were very flat pillows and slightly dated furnishings. Also remember to put on the do not disturb sign unless you are very early risers. All in all a great experience
Comment from Hotel Management
Apr 13, 2018 by ., Hotel Management
Dear Josie Thank you for choosing our hotel during your stay in Krakow. I hope to host you again. Best Regards Monika Guest Service Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel

Posted Mar 18, 2018
Great hotel, friendly professional staff. Perfect central location for Kraków. Can’t wait to go back!
Comment from Hotel Management
Apr 13, 2018 by ., Hotel Management
Thank you for choosing our hotel during your stay in Krakow. I hope to host you again. Best Regards Monika Guest Service Manager