Lobby

Reviews of Hilton Garden Inn State College

3 out of 5
Hilton Garden Inn State College
1221 E College Ave, State College, PA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 385 out of 601 reviews" "
Rating 8 - Good. 167 out of 601 reviews" "
Rating 6 - Okay. 27 out of 601 reviews" "
Rating 4 - Poor. 16 out of 601 reviews" "
Rating 2 - Terrible. 6 out of 601 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Srinivas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Of all the hotels I stayed in, this is on of the best experiences I had. Staff was super friendly and always willing to help!!!
Stayed 1 night in Mar 2024

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly, checkin was super fast, room was very clean and quiet.
Stayed 1 night in Mar 2024

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Bennie

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Clean convenient location. Great breakfast and pleasant staff:)
Stayed 1 night in Feb 2024

10/10 Excellent

Eric

Stayed 1 night in Feb 2024

10/10 Excellent

Tina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Kendra - Front Office Manager on Jan 8, 2024
Thank you for staying with us! Also thank you for doing the post stay review and giving us a 5/5 rating! We look forward to seeing you again! Have a great day!

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Kendra - Front Office Manager on Jan 8, 2024
Thank you for staying with us! Also, thank you for doing the post stay review and giving us a 5/5 rating! We look forward to seeing you again! Have a great day!

10/10 Excellent

Shelley

Traveled with family
We had a quick stay for a tournament we were attending, but the hotel was great, staff very friendly and helpful, room clean and comfortable. Would definitely stay here again and recommend.
Stayed 1 night in Jan 2024
Response from Kendra - Front Office Manager on Jan 8, 2024
Thank you for staying with us! Also, thank you for doing the post stay review and giving us a 5/5! We appreciate all your comments and will be shared with our staff! We look forward to seeing you again! Have a great day!

4/10 Poor

Mia

Traveled with family
Disliked: Property conditions & facilities
Didn’t like… 1. Room was in the basement 2. Not a king suite 3. Hot tub in the room 4. Carpet worn out 5. Bed was uncomfortable.
Stayed 1 night in Jan 2024

10/10 Excellent

Joan

Liked: Amenities, property conditions & facilities
The staff is always so helpful and friendly and knowl. The lobby decor is beautiful and inviting.
Stayed 1 night in Dec 2023
Response from Kendra - Front Office Manager on Dec 30, 2023
Thank you for taking the time to do the post stay review! Also, thank you for giving us a 5/5! We appreciate you. We look forward to welcoming you back! Have a great day!

10/10 Excellent

Armstrong

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Kendra - Front Office Manager on Nov 16, 2023
Thank you for staying with us and doing the post stay review! We appreciate the 10/10! We hope to see you again! Have a great day!

10/10 Excellent

Jaime

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to check in, food onsite and close to the university.
Stayed 1 night in Oct 2023
Response from Kendra Spring - Front Office Manager on Oct 29, 2023
Thank you for staying with us! Also, thank you for taking the time to do the post stay review and giving us a 5/5! We appreciate you. We look forward to welcoming you back in the future. Have a great day!

10/10 Excellent

Janis

Liked: Cleanliness, staff & service, property conditions & facilities
Easy & friendly check in. Clean & comfortable room. Very pleased with our stay
Stayed 2 nights in Oct 2023
Response from Kendra - Front Office Manager on Oct 24, 2023
Thank you for staying with us! Also, thank you for doing the post stay review! I am happy to hear you were pleased with your stay! We look forward to welcoming you back to our hotel in the future! Have a great day!

10/10 Excellent

Jennifer, Monrovia

Welcoming, courteous staff. Room was clean. Would definitely stay there again.
Stayed 2 nights in Oct 2023
Response from Kendra - Front Office Manager on Oct 24, 2023
Thank you for staying with us and doing the post stay review. I am glad you found our hotel welcoming, the staff courteous and room clean. We look forward to having you with us again! Have a great day!

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Kendra - Front Office Manager on Oct 15, 2023
Thank you for staying with us! Also, thank you for doing the post stay review and giving us a 5/5. We hope to see you in the future. Have a great day!

10/10 Excellent

Doug

Stayed 1 night in Oct 2023
Response from Kendra - Front Office Manager on Nov 16, 2023
Thank you for staying with us and doing the post stay review! We appreciate the 5/5! We hope to see you in the future. Have a great day!

10/10 Excellent

Bessie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Kendra - Front Office Manager on Oct 15, 2023
Thank you for staying with us! Also, thank you for doing the post stay review and giving us a 10/10! We hope to see you in the future. Have a great day!

10/10 Excellent

Jenn

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast took too long otherwise stay was good 👍
Stayed 1 night in Oct 2023
Response from Kendra Spring - Front Office Manager on Oct 29, 2023
Thank you for staying with us! Also, thank you for taking the time to do the post stay review and giving us a 5/5! I will be mentioning your comment on the breakfast to our restaurant manager. We look forward to having you stay with us in the future! Have a great day!

10/10 Excellent

Katherine

Stayed 1 night in Oct 2023
Response from Kendra Spring - Front Office Manager on Oct 29, 2023
Thank you for staying with us! Also, thank you for taking the time to do the post review stay and giving us a 5/5! We hope to see you again in the future. Have a great day!

10/10 Excellent

Valerie Kaye

Stayed 1 night in Sep 2023
Response from Kendra - Front Office Manager on Oct 24, 2023
Thank you for staying with us! Also thank you for doing the post stay review and giving us a 5/5. We look forward to having you stay with us again in the future. Have a great day!

6/10 Okay

Marco

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The cleaning staff must pay attention at the standards on how to deliver a room. Managment also need to be accountable for this issues. This was an busy weekend in Srate Colleges but I left on Saturday, the most busy day, I arrive on Thursday and still found the room in lane cleaning conditions. Because of the busy weekend this room was 3 times nos expensive than usual. I appreciate that I’d the are willing to charge 3 times more, they will also prepare to complied to the mini standards on how to deliver the room in terms of cleaning. Very upset and disappointed.
Stayed 2 nights in Sep 2023
Response from Kendra - Front Office Manager on Oct 15, 2023
We are very sorry you were disappoint with your stay and the condition of your room. We have discussed this and will make improvements so that this will not happen again

10/10 Excellent

Bernadette

Stayed 2 nights in Sep 2023
Response from Kendra - Front Office Manager on Sep 20, 2023
Thank you for staying with us! Also, thank you for taking the time to do the post stay review and giving us a 10/10! We appreciate it! We look forward to welcoming you back to our hotel in the future. Have a great day!

2/10 Terrible

Timothy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst experience and customer service
We came back from dinner to a horrible smell of sewage in our ground floor room. We had to move across the haul into a room with 2 doubles, after having booked a King Suite. Hotel Front Office Manager offered $100 off of a $1500 bill for 2 nights. We requested that she waive the 1st night and that was here response. I'll be disputing all charges with Amex, writing Hilton Corporate and Hotels.com.
Stayed 2 nights in Sep 2023

8/10 Good

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Kendra - Front Office Manager on Sep 3, 2023
Thank you for staying with us and doing the post stay review. We appreciate that! We hope to see you again in the future. Have a great weekend!

8/10 Good

Jose Antonio

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from Kendra - Front Office Manager on Sep 3, 2023
thank you for staying with us! We appreciate the post stay review! We hope to see you again soon! Have a great weekend!

10/10 Excellent

Jen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Food was excellent!
Stayed 1 night in Aug 2023
Response from Kendra - Front Office Manager on Aug 21, 2023
Thank you for staying with us! We appreciate the 5/5 and the comments!! We hope to see you again at our hotel. Have a great day!

10/10 Excellent

Gregory

Stayed 1 night in Aug 2023
Response from Kendra - Front Office Manager on Sep 20, 2023
Thank you for staying with us and doing the post stay review! Also, thank you for the 5/5! We appreciate it. We look forward to hopefully welcoming you back to our hotel in the future. Have a great day!

10/10 Excellent

Josh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy in and out, place was clean and quiet. Made for a relaxing weekend.
Stayed 2 nights in Aug 2023
Response from Kendra - Front Office Manager on Aug 21, 2023
Thank you for staying with us and doing the review. We appreciate the 5/5 and the comments! We hope to see you again at our hotel. Have a great day!

10/10 Excellent

Dolores

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Kendra - Front Office Manager on Aug 21, 2023
Thank you for staying with us and giving us a 5/5! We appreciate it and you! We hope to see you again at our hotel. Have a great day!

10/10 Excellent

Cynthia

Stayed 1 night in Jul 2023
Response from Kendra - Front Office Manager on Sep 3, 2023
Thank you for staying with us and doing the post stay review! We appreciate the 5/5! We hope to see you in the future. Have a great weekend.

10/10 Excellent

Yvette

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Hotel and service was awesome. Staff was friendly.
Stayed 1 night in Jul 2023
Response from Kendra - Front Office Manager on Aug 3, 2023
Thank you for staying with us! And doing the review. We appreciate the 10/10! Thank you for the comments, they will be shared. Have a great day and we hope to see you in the future!

8/10 Good

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Very accommodating to Fido
Stayed 1 night in Jul 2023
Response from Kendra - Front Office Manager on Jul 25, 2023
Thank you for staying with us and doing the review! We are happy we could accommodate Fido! We love hearing that! Have a great day!

10/10 Excellent

julie

Stayed 2 nights in Jul 2023
Response from Kendra - Front Office Manager on Aug 21, 2023
Thank you for staying with us and giving us a 5/5! We hope to see you again at our hotel. Have a great day!

10/10 Excellent

Mary Ann

Stayed 1 night in Jul 2023
Response from Kendra - Front Office Manager on Aug 21, 2023
Thank you for staying with us and giving us a 5/5! We hope to see you again at our hotel. Have a great day!

10/10 Excellent

Nicole

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, clean and updated. Only a few minutes drive to campus made this a convenient place to stay.
Stayed 1 night in Jul 2023
Response from Kendra - Front Office Manager on Jul 25, 2023
Thank you for doing the review and giving us a 5/5! We appreciate the comments as well. We hope to see you in the future! Have a great day!

10/10 Excellent

Robin, Wells

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The spa was nice after a long trip.
Stayed 1 night in Jul 2023
Response from Kendra - Front Office Manager on Jul 25, 2023
Thank you for taking the time to do the review and giving us a 5/5! We appreciate that. I am glad you enjoyed the spa! Have a great day!

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Kendra - Front Office Manager on Jul 17, 2023
Thank you for staying with us and doing the post stay review. We appreciate the 10/10! Hopefully we will see you again for another stay. Have a great day!

8/10 Good

Genea

Stayed 1 night in Jul 2023
Response from Kendra - Front Office Manager on Aug 3, 2023
Thank you for staying with us and doing the post stay review! We appreciate the 4/5! We hope to see you in the future. Have a great day!

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
The restaurant was nice and staff very friendly. Check in and check out was smooth.
Stayed 1 night in Jul 2023
Response from Kendra - Front Office Manager on Jul 6, 2023
Thank you for staying with us and taking the time to do the post stay review! We appreciate the 5/5. I am happy to read your comments! Hopefully we will see you again in the future. Have a great day!

10/10 Excellent

zhinong

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly Hotel
It is amazing the hotel provide athlete cloth to wipe bike! Very friendly environment! Will recommend friend to stay here!
Stayed 2 nights in Jul 2023
Response from Kendra - Front Office Manager on Jul 5, 2023
Thank you for staying with us and thank you for the review! We hope to see you again in the future! Have a great day!

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property and rooms are clean which is a first and foremost priority for me.
Stayed 1 night in Jun 2023
Response from Kendra - Front Office Manager on Jul 4, 2023
Thank you for staying with us and doing a review! We appreciate the comment on the property and rooms being clean. We appreciate that and the 5/5! We hope to see you again. Have a great day!

4/10 Poor

Nancy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
My television didn’t work and staff came to help but were not able to resolve issue. There were two football teams staying at hotel and the noise level of constant doors opening and closing on my floor as well as floor above me made it difficult to relax and sleep. There were no parking spots that were close to the door so as a single women entering a hotel having to walk around building felt unsafe and advertised that I was somebody traveling alone.
Stayed 1 night in Jun 2023
Response from Kendra - Front Office Manager on Jul 4, 2023
Thank you for taking the time to do the review and letting us know about your stay! We are so sorry about your issues and the disrespect of the teams in house. We hope you would give us another chance. Have a great day!

10/10 Excellent

francine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really a nice stay. Beds were very comfortable. Easy to get to.
Stayed 1 night in Apr 2023
Response from Kendra - Front Office Manager on Jun 15, 2023
Thank you for staying with us and doing the post stay review. We appreciate the comments and are glad you had a nice stay! We look forward to you hopefully staying with us again in the future. Have a great day!

10/10 Excellent

Isaiah

Stayed 1 night in Jun 2023
Response from Kendra - Front Office Manager on Jul 4, 2023
Thank you for staying with us and giving us a 5/5! We appreciate you and look forward to welcoming you back again! Have a great day!

8/10 Good

JOHN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
clean & functional furniture , bathroom needs spruced up, ceiling paint/drywall peeling,
Stayed 1 night in May 2023
Response from Kendra - Front Office Manager on May 28, 2023
Thank you for doing the post stay review! We appreciate your comments and will work on the bathroom issues!Have a great day!

10/10 Excellent

Mary

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2023
Response from Kendra - Front Office Manager on May 28, 2023
Thank you for doing the post stay review and giving us a 5/5! We look forward to welcoming you back to our hotel!

10/10 Excellent

Lucy

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Thank you for the warm welcome :) Look forward to my next stay when I go pick up my daughter from Philadelphia it is on the way. Kindly, Lucy
Stayed 1 night in May 2023
Response from Kendra - Front Office Manager on May 28, 2023
Thank you for staying with us! We look forward to having you here the next time!Have a great day!

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Kendra - Front Office Manager on May 18, 2023
Thank you for staying with us! Also, thank you for taking the time to do the post stay review! We appreciate the 5/5! We hope to see you again! Have a great day!

10/10 Excellent

PAMELA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we checked out Sunday and arrived back home my husband discovered he had forgotten his jacket in the closet. We called the Hotel, and they retrieved the jacket and mailed it back to us. I would recommend Hilton Garden State College to anyone going to Penn State for an event.
Stayed 1 night in Apr 2023
Response from Kendra - Front Office Manager on May 11, 2023
I am so happy to hear you received the jacket back. Thank you for the review and the 5/5! We look forward to seeing you in the future!Have a great day!

10/10 Excellent

MARCI

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023
Response from Kendra - Front Office Manager on May 11, 2023
Thank you for the 5/5! We hope to see you in the future.Have a great day!