Don't Believe the Ratings
Posted Dec 5, 2016
Supposedly, this hotel is the 4th highest rated hotel in State College. I have a hard time believing that after our stay. The rooms were fine albeit a bit outdated. The noise levels in this hotel were obnoxious. Doors were slammed and banged ALL night and people talking/yelling in the hallways and despite several pleas to the front desk, management did nothing about it. The doors in this hotel do not close quietly at all and sound seems to reverberate through every room. This was not a quiet and relaxing stay and I feel that the front desk could easily have stepped out and addressed it with the guests who clearly had no respect for other guests. If management had taken steps to resolve the problem with the loud obnoxious idiots then the rating would be higher, but they didn't and failed to react when asked. I guess they don't care. This hotel is just far enough off campus that it shouldn't be over run with disorderly students and I don't believe that was the case here. When confronted about it again in the morning, the front desk offered a token "sorry" that was said in such a non-heartfelt way that didn't exactly make me, the consumer, feel like they cared. If you want to be able to sleep through the night, this hotel is not the place to be. Pay the extra $20 and go to one of the main chains that are less than 5 minutes away from this one. Very disappointing stay and we will not be booking here for any of our multiple trips to State College ever again.