Ratings based on 125 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
53% of guests recommend
3.5 Room cleanliness
3.5 Service & staff
3.4 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by A verified traveler

Okay stay

Posted Apr 23, 2016
The area smelled really bad but hay to say the inside was okay. Also, no breakfast just a muffin and coffee.
Comment from Hotel Management
Apr 25, 2016 by Cathy, Hotel Management
Thank you for taking the time to tell us about your stay. I apologize for the outside smell. We are in a very rural area surrounded by farmland; sometimes it doesn't smell so good out there. We appreciate your time and your feedback. Hope to see you again when next in our area.
4 out of 5
by A verified traveler

quality inn burnham pa

Posted Feb 9, 2016 on Hotels
same issue i have everytime i stay there there is no seal around the door frame and there gets to be a cold draft, no frige or microwave..
Comment from Hotel Management
Apr 23, 2016 by Cathy, Hotel Management
Thank you for staying with us. We appreciate you letting us know about the issues you experienced and items you would like to see in the rooms. I will be sure to pass your suggestions on to the appropriate departments for consideration. Best Regards, Cathy Collins, General Manager CHA
4 out of 5
by A verified traveler

Good if passing through the area

Posted Jan 22, 2016 on Hotels
Okay hotel. Has a restaurant connected off from the main lobby. Staff was friendly
Comment from Hotel Management
Apr 2, 2016 by Cathy, Hotel Management
Thank you so much for staying with us and taking the time to tell us about your stay. Tony's restaurant located on site has awesome food and great service. It was good to hear that you had the opportunity to enjoy Tony's while here at the hotel. Please be sure to stay with us again when next in the area. Cathy Collins, GM/CHA
4 out of 5
by Mary

Posted Jan 1, 2016 on Hotels
Comment from Hotel Management
Mar 12, 2016 by Cathy, Hotel Management
Mary, Thank you so much for staying with us and for taking the time to tell us about your stay. We enjoy hearing from everyone as it helps us to do a better job of accommodating individual needs. All the employees work very hard to ensure that all of our guests have a pleasant stay. Hope to see you again soon. Best Regards, Cathy
4 out of 5
by Jonathan

Posted Dec 27, 2015 on Hotels
Comment from Hotel Management
Mar 5, 2016 by Cathy, Hotel Management
Thank you for taking the time to tell us about your stay. We appreciate hearing from all of our guests. We use your comments and concerns to help improve our service so that we can make all of our future guests stays as pleasant as possible. Thank for staying with us. Hope to see you again soon. Best Regards, Cathy A Collins, General Manager/CHA
2 out of 5
by A verified traveler

Posted Nov 7, 2015 on Hotels
Comment from Hotel Management
Jan 16, 2016 by Cathy, Hotel Management
Thank you for taking the time to tell us about your stay. We appreciate hearing from all of our guests. It helps us to do a better job of accommodating you and all of our future guests. Thanks for staying with us. Best Regards, Cathy Collins GM/CHA
2 out of 5
by Lindra from New Port Richey, FL

Posted Oct 31, 2015 on Hotels
the front desk clerk on the day shift was very rude!
Comment from Hotel Management
Jan 2, 2016 by Cathy, Hotel Management
Thank you for taking the time to tell me about your stay. I apologize for the rudeness of the front desk clerk. Our entire staff works very hard to make all of our guests feel welcome at our property. It saddens me to know that that was not the case during your stay. Thank you so much for telling me about your experience. Because of your willingness to share your concern; I am now able to retrain said front desk employee in the correct way to treat all of our guests. Thank you for staying with us. Please be sure to stay with us again when next in the area. Cathy Collins GM/CHA
4 out of 5
by A verified traveler

Posted Oct 27, 2015 on Hotels
Rooms need to be updated.
Comment from Hotel Management
Jan 2, 2016 by Cathy, Hotel Management
Thank you so much for taking the time to tell us about your stay. we truly appreciate hearing from all of our guests as it helps us to improve and make everyone's stay better. Your recommendation has been shared with the proper departments. Hope to see you again soon. Best Regards, Cathy Collins, General Manager/CHA
2 out of 5
by A verified traveler from philadelphia

The Hotel entrance is through a gas station.

Posted Oct 8, 2015
Pros: Employees were pleasant.
Cons: The hotel could benefit from some up-dates, like thicker towels & new bedspreads.
Location: The river is very nice and the farm land is beautiful in the Fall.
The main entrance for this Quality Inn was through a Valero gas station. The rooms need updating. The staff was pleasant and tried their best. The rooms started at $81, which seemed sort of high once I saw the room.
Comment from Hotel Management
Oct 9, 2015 by Cathy, Hotel Management
Thank you so much for commenting on your stay. I have already shared your comments in regard to upgrades with ownership, the housekeeping and maintenance staff. We truly appreciate your input as it helps us better serve all of our future guests. Bests Regards, Cathy
4 out of 5
by Don from Florida

Wedding Stay

Posted Sep 1, 2015 on Hotels
Stayed 3 days for a wedding. There was an imprint of the iron burned into the carpet. There's a PC for checking e-mails but no printer (wanted to print my boarding pass). The girls for room service were great--brought extra towels promptly; did turn down service and did a good job of daily service.
Comment from Hotel Management
Nov 14, 2015 by Cathy, Hotel Management
Dear Don, Thank you for telling us about your stay. Our housekeepers work very hard to ensure that all of our guests have a pleasant stay. We appreciate your bring the matter of the iron mark to our attention. For future reference; if you ask our Front Desk does have the capability to print boarding passes for our guests. I hope that the union of two families will bring you back to the area again. Please be sure to stay with us. Thank you again for your comments. Cathy Collins, General Manager/CHA