Ratings based on 1,033 Verified Reviews

3.5 out of 5
74% of guests recommend
3.7 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Traveling through the area

Posted Apr 24, 2017
Spent one night while traveling through the area. Te breakfast was very limited but the facility was clean and well kept. The staff were helpful and there were several restaurants within walking distance. It met our need quite well.
3 out of 5
Recommended
for Everyone
by A verified traveler from Philadelphia

What we expected at this price.

Posted Mar 8, 2017
What you would expect at this price. Overall a good experience. The room was a suite and had two separate heaters, neither heater worked and the room was cold. Reported the problem to the front desk but the clerk did not respond and it looked to us like this is a problem they know about but cannot fix it. Overall though it was a good experience.
1 out of 5
by A verified traveler from Stroudsburg

Bad Choice

Posted Feb 23, 2017
1. Incorrectly checked someone else into our reservation 2. Keys didn't work - repeatedly 3. turned on heat - heater blew up - spewed electrical fire smoke throughout changed rooms - to a room that someone else was already in - they had a nice surprise when we entered! 4. Finally got us into a replacement room on 3rd floor - and the staff or whoever stays on the 4th had a fight at 4:00 am, waking everybody up 5. Least of all problems - don't sit in the lobby chairs - they are disgustingly stained... Other than that - it was great.
Comment from Hotel Management
Mar 15, 2017 by S. Binkley ~ Front Office Manager, Hotel Management
Jim, I am sorry to read that your stay at our hotel was anything less than satisfying. I want to sincerely apologize about the issues you encountered at the Front Desk and with the heat in your room. I will share your comments with the Front Desk staff so that this can be avoided in the future. Thank you for providing this feedback on your stay.
5 out of 5
by Susan

Well maintained facility right near PSU campus

Posted Jan 22, 2017 on Hotels
Front desk employee was fast, efficient, and she was very personable. She made me feel welcome and also switched my room from smoking to non-smoking immediately when asked. Breakfast was a nice surprise, as I wasn't expecting to get free breakfast. The facility is clean, well maintained and the breakfast room was pleasant to sit in, while enjoying hot breakfast items. Will definitely return to this hotel.
3 out of 5
by A verified traveler

Posted Jan 10, 2017
Pros: Location
Cons: Renovation
Location: College
The hotel needs a renovation. The bed linens were old and tired.
Comment from Hotel Management
Jan 12, 2017 by S. Binkley ~ Front Office Manager, Hotel Management
Dear Valued Guest, Thank you for taking the time to provide feedback about your stay at our property. We are in the early stages of gearing up for a major renovation to our hotel. Please feel free to contact me directly should you require room accommodations in the future.
5 out of 5
by James

Posted Dec 31, 2016 on Hotels
Comment from Hotel Management
Jan 10, 2017 by General Manager, Hotel Management
James, Thank you so much for taking the time to provide us with a 5-star rating! We truly appreciate your patronage and hope to see you at the Super 8 ~ State College again soon! S. Binkley ~ Front Office Manager
1 out of 5
by A verified traveler

Horrible experience

Posted Dec 30, 2016 on Hotels
Worst ever. Room was rebooked so didn't have a room for first night. Front desk told us one thing but we were billed for different thing. Bill was incorrect for dates of stay. Hotel is run down, shabby, awful. Would NEVER recommend or stay at this hotel again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Used this hotel many times for visits to PSU.

Posted Dec 19, 2016
Pros: Affordable price. Close to PSU. Morning breakfast.
Cons: Needs updating but I would rather the way it is with the affordable rates.
Location: Close to PSU. Found nearby stores, restaurants, gas, etc.
Good location and distance to PSU. Quite adequate facilities. Needs updating but along with that usually comes increased rates. Breakfast facilities and food are great! All staff are excellent.
Comment from Hotel Management
Dec 21, 2016 by S. Binkley ~ Front Office Manager, Hotel Management
Dear Valued Guest, Thank you so much for taking the time to provide feedback on our hotel. We are so happy to read that you enjoyed your stay at our hotel. We hope that you will come visit us again in the future!
3 out of 5
by A verified traveler

PSU visit

Posted Dec 19, 2016 on Hotels
Hotel was adequate. Visiting for PSU winter graduation. Good location. Entire building could use a spruceing up.
3 out of 5
by A verified traveler from Albany, Nyt

Decent stay

Posted Dec 18, 2016 on Hotels
It was close to Penn State and surrounding shops.