Ratings based on 1,233 Verified Reviews

3.8 out of 5
83% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted May 17, 2018
Room was comfortable and clean. Better lighting would have been nice. We didn't like having to walk through the smoke filled casino to get to the restaurant, but food was good and not smoky in the restaurant.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted May 11, 2018
4 out of 5
Recommended
for Everyone
by A verified traveler from Elk Grove, CA

Woody

Posted May 9, 2018
Room was nice, large and clean. Pretty quiet and cozy.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 20, 2018
It was good overall. I thought the room was going to be more spacious based on the pictures but it wasn’t that big. The bathroom was clean but the toilet had some dirty areas. I was expecting a little more based on the price but it was okay!
1 out of 5
by A verified traveler from walnut creek,ca

no this hotel is not near the beach.

Posted Apr 4, 2018
Pros: cost not to bad compared to other places
Cons: Should improve the restaurant staff. They not friendly and had to wait to long to be seated. They really don t come to you and seat you with menu..
The check in was awful and guy at counter not friendly. I felt like just another number checking in to wait like 40 minutes just to check. They should have a better person at counter, someone little more delightful and they like their job. Staff for housekeeping not friendly. The TV workability was a real problem and hard to work the control. Could not get info on channels and I would have to have a hearing aid to hear the TV.
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient location

Posted Mar 29, 2018
Pros: Convenient to transportation and Heavenly.
Cons: Wish they had their own shuttle service. Rooms really need to be updated.
Location: Close to other casinos, restaurants and ski resort.
Staff was fantastic. Room was in need of updating.
4 out of 5
Recommended
for Everyone
by A verified traveler from Santa Barbara

Comfortable place with friendly staff.

Posted Mar 18, 2018
Staff makes you feel at home. Great location close to everything.
5 out of 5
Recommended
for Everyone
by A verified traveler from sydney aus

nice enjoyed stay ................................

Posted Mar 7, 2018
Pros: a lot
Cons: nothing
Location: ski resorts
liked staying at this hotel great stay ...........................................................
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney Aus

stayed here to go riding at heavenly

Posted Mar 6, 2018
Pros: everything....................................
Cons: nothing really....................................
Location: good location little walk to town
very good very clean enjoyed my stay........................................................................
4 out of 5
Recommended
for Everyone
by A verified traveler from san jose ca

Convenient and close to heavenly

Posted Feb 25, 2018
Quiet and comfortable. Parking is very convenient and right next to ur door. The only thing is the staff by the bar on 2nd floor she charged us $7 for the long island ice tea although it says that drinks are $3 only 24/7. Other than that staff are nice and accomodating.