Ratings based on 440 Verified Reviews

4.3 out of 5
91% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

great place

Posted Jul 1, 2017
Stay here frequently. Convenient to all of Staten Island and Jersey. Clean. Quiet. Comfortable.
5 out of 5
Recommended
for Everyone
by A verified traveler from Akron, Ohio

Clean, spacious, plenty of parking

Posted Jun 26, 2017
This hotel was easy to get to from the Statue of Liberty and was close to the cruise port terminal. Received a nice room upgrade upon arrival. Staff checked is in easily. Pool had a lifeguard on duty. Continental breakfast was also a good variety. Would stay here again if visiting NY.
4 out of 5
by Gabriel

TRIP TO NEW YORK CITY ND STATEN ISLAND

Posted Jun 9, 2017 on Hotels
VERY GOOD BREAKFAST CLEAN AND COMFORTABLE HOTEL
4 out of 5
by TADASHI

This traveler left a rating score only Posted Jun 8, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from Alaska

1st USA hotel I saw without restaurant

Posted May 16, 2017
Pros: clean,
Cons: 1. food service 2. shower doors rather rickety 3. laundry room was really remote from our room--maybe one per floor?
Location: can walk to another hotel, very long walk to anything else
adequate, if slightly inconvenient on food. Only one laundry room, and that a long walk from the elevator
4 out of 5
by Jessica

This traveler left a rating score only Posted May 15, 2017 on Hotels
5 out of 5
by Ashley

This traveler left a rating score only Posted May 11, 2017 on Hotels
4 out of 5
by Marie

Posted May 11, 2017 on Hotels
Very good
5 out of 5
Recommended
for Everyone
by A verified traveler from toronto ontario

Nice stay

Posted May 9, 2017
We enjoyed our stay. Check in eve on May 4 th 2017 Female clerk on desk not very friendly, no customer service skills. only gave info if we inquired. Example where to park, where elevators were, details on breakfast. No mention of wifi connection. The rest of the staff on desk especially Brandon and breakfast staff friendly and helpful. They had Very good customer service skills. The restaurant in the partner hotel next door where the restaurant was. Not so friendly and dinner was so so. Extra shuttles to ferry would have been helpful. Overall a good experience.
3 out of 5
by A verified traveler from Rochester, NY

ehhh

Posted Apr 28, 2017
this hotel needs to be renovated. the carpet was black and the caulk can be seen coming out. the complimentary breakfast was good.