Ratings based on 499 Verified Reviews

3.9 out of 5
79% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Quiet accommodations

Posted Nov 11, 2017
Pros: Out of the way
Location: Wildlife/ bird sanctuary
Quiet place to stay between appointments in Manhattan.
Comment from Hotel Management
Nov 12, 2017 by Carissa Simeone , Hotel Management
Dear Joe, Thank you for sharing your feedback from your recent stay with us. We are happy we were able to accommodate you at a convenient, quiet location. We hope to see you again!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Oct 23, 2017
This was a nice hotel that meet our needs. The rooms were clean and had a microwave, refrigerator and coffee maker. The staff were all very welcoming and helpful. The hotel offer a complimentory breakfast which had a good selection of breakfast items. We enjoyed our stay here and would stay at this hotel again.
Comment from Hotel Management
Nov 2, 2017 by Carissa Simeone , Hotel Management
Dear Guest, Thank you for taking the time sharing your experience from your previous stay. We are glad to hear that you were able to enjoy with the help of our friendly staff and guest room amenities. We hope you do stay with us again your next visit to NYC.
4 out of 5
by Tricia

Posted Oct 20, 2017 on Hotels
Comment from Hotel Management
Nov 2, 2017 by General Manager, Hotel Management
Dear Tricia, Thank you for your feedback. Hope to see you again!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 5, 2017
Great hotel, rooms were a little small but very clean. The hotel staff were very friendly and helpful. The continental breakfast had a great selection, one of the better ones I have experienced. There was a free shuttle to and from the hotel to the Staten Island Ferry, which was an added bonus. If your looking for a place to stay that is outside the city I would definitely reccomned this one! Price isn't bad for what you get, I will definitely be returning to this hotel if I'm ever in NYC area!
Comment from Hotel Management
Oct 13, 2017 by Carissa Simeone, Hotel Management
Dear guest, We appreciate you taking the time sharing your positive experience from your recent stay. We are glad to see that you were able to have a comfortable stay, and were happily accommodated with our complimentary shuttle service provided to the SI Ferry. To comment on the room size, due to being in the NYC area, we tend to be a smaller location because of space limitations. We hope to see you again, and welcome you back your next visit to NYC! Best Regards, Carissa Simeone Guest Service Manager
5 out of 5
by Daniel

Posted Oct 4, 2017 on Hotels
Comment from Hotel Management
Oct 7, 2017 by General Manager, Hotel Management
Dear Daniel, We appreciate you taking the time for providing us feedback! We hope to have you stay with us again in the future.
3 out of 5
Recommended
for Everyone
by A verified traveler

close to the highway, convenient location

Posted Oct 3, 2017
This hotel is conveniently located if you need to visit Brooklyn, Staten Island or go to New Jersey.
Comment from Hotel Management
Oct 7, 2017 by Carissa Simeone , Hotel Management
Dear Guest, Thank you for taking the time for sharing your feedback from your previous visit in Staten Island. We are delighted to see that we were able to accommodate yours needs at a convenient location. We hope to see you again! Best Regards, Carissa Simeone Guest Service Manager
4 out of 5
by Christina

Posted Oct 2, 2017 on Hotels
Comment from Hotel Management
Oct 7, 2017 by General Manager, Hotel Management
Dear Christina, Thank you for taking the time in providing us feedback from your recent visit. We hope to see you again! Best Regards, Carissa Simeone Guest Service Agent
1 out of 5
by A verified traveler from Boston, Ma

Terrible location and conditions

Posted Oct 2, 2017
Place was filthy, no towels in bathroom, had to go somewhere else to shower. ( a friends house) I would like a refund of some sort
Comment from Hotel Management
Oct 7, 2017 by Carissa Simeone, Hotel Management
Dear Antonio, We want to extend a sincere apology that your stay did not meet & exceed your expectations of our hotel. We apologize that you were not able to utilize the shower in the guest room because of the shortage of linen provided in your room. We hope you give us another opportunity to prove that your stay was only an exception. Best Regards, Carissa Simeone Guest Service Manager
3 out of 5
by A verified traveler

Posted Sep 18, 2017 on Hotels
Comment from Hotel Management
Sep 22, 2017 by General Manager, Hotel Management
Thank you for your feedback, we hoped you enjoyed your stay!
4 out of 5
Recommended
for Everyone
by A verified traveler from Michigan

Nice hotel, but not close to restaurants

Posted Aug 19, 2017
Overall satisfied with the hotel. The room was smaller than I expected and if you want to go anywhere for food it's about a 10-15 minute drive.
Comment from Hotel Management
Aug 19, 2017 by Front Office Manager , Hotel Management
Dear Jason, Thank you for your feedback. We are delighted your overall experience was good. We do actually have great mom and pop restaurants less than a 2 minute drive away so please don't hesitate to ask the front desk for these suggestions so they can give you these great recommendations! We hope to see you soon.